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Reviews of Novotel Nantes Carquefou 4 stars

4 Allee Des Sapins, 44470 Carquefou, France

#14 of 23 hotels in Carquefou

Guests' Choice

Review score

Based on 25 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    8.0

  • Location

    7.7

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    7.2

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 23 August 2025

    7.0
    Beautiful hotel with excellent breakfast
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The shower didn’t work and the fridge was broken or turned off.

    We loved the swimming pool and the room was good.

    Stayed in August 2025

  • Reviewed: 11 June 2025

    8.0
    Nice stay and nice staff and will always come back for work reasons.
    • Business trip
    • Group
    • Classic Double Room with Sofa Bed
    • Stayed 1 night

    The room was comfortable but starting to look a little bit tired now. Since i had a wait before checking in i found the lobby lacked comfortable seating.

    The breakfast and meals were really nice and the staff were very helpful and the room was comfortable.

    Stayed in May 2025

  • Reviewed: 4 June 2025

    8.0
    OK, met my needs with a few plus points
    • Business trip
    • Solo traveller
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Don’t like the separate toilet and bathroom as you still have to go in the bathroom to wash your hands.

    Water dispenser with sparking option. Nice. I had a good swim in the pool.

    Stayed in May 2025

  • Reviewed: 12 February 2025

    8.0
    Convenient if not easy to find as it’s in an industrial area
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No milk provided with the tea snd coffee facilities in my room

    Comfortable and clean

    Stayed in February 2025

  • Reviewed: 1 December 2024

    6.0
    I will never stay there again.
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night

    Dinner was disappointing and rather poor, we ordered from the al la carte menu and the food arrived just 2 minutes after we placed the order!which seemed strange ? I believe, it was all prepared well in advance and just reheated and that affected the quality of the food we ordered. Also did not like , I needed to pay two different credit card payments in advance on arrival at the hotel I was advised this was to cover expenditure incidentals ( food / beverages ) and the room charge, on checking out I had to pay total amount I spent by credit card again I explained I have already paid in advance on arrival ? I was then informed my payment card will be reimbursed in a day or two time despite my total ‘spend’ was below the amount I paid as a deposit on arrival!

    Breakfast was very good, room was clean and the shower was great.

    Stayed in December 2024

  • Reviewed: 25 August 2024

    8.0
    Perfect stopover
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It is our 4th time staying in this hotel as it is pet friendly and perfect for a stopover night. The hotel overall is fab. However, the carpet in the bedroom was dated and worn off. I can't remember if that was a problem before, but our breakfast coffees were terrible (cappuccino and americanos). Maybe it was the machine 🤔

    The pool was lovely, and the food was delicious. We had a fridge I our room and it was a pet friendly hotel so we were able to bring our little dog.

    Stayed in July 2024

  • Reviewed: 24 August 2024

    8.0
    We stayed here as an interim stop before our final destination. It happened to be a lovely day so access to the pool wa
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    In a quiet area with safe parking facilities and hotel had everything we needed for our stay.

    Stayed in July 2024

  • Reviewed: 28 August 2023

    8.0
    Very good stay.
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Great stop over. Great size family room. Pool open till 10pm, my boys were able to enjoy it after a long car journey. Nice bar area too.The grounds of the hotel was well kept & was able to stretch my dog’s legs. Checked out at 11am and hotel lent us some towels for us to enjoy the pool a bit longer before heading back on the road.

    Stayed in August 2023

  • Reviewed: 22 July 2023

    6.0
    Expensive stopover
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The pool was broken. We purposely stayed in this hotel so that our boys could have a swim after a 10 hrs journey. So that was disappointing. The food and drinks were very expensive. We got charged for a tax de séjour which we didn't know about when booked (thought the price indicated was the one we'd pay). The rooms are dated and the carpet badly needed to be changed.

    The dinner and breakfast buffet were delicious. Our waitress Patricia was so helpful and kind.. The shower was really good. There was a kettle in the room and a small fridge

    Stayed in July 2023

  • Reviewed: 19 May 2025

    9.0
    Very pleasant and hope to be back soon.
    • Business trip
    • Group
    • Classic Double Room with Sofa Bed
    • Stayed 1 night

    The rooms are looking a little bit tired now.

    The staff were very helpful and polite, i enjoyed the nice choice of food for breakfast and enjoyed several meals in the restaurant. Excellent hotel for business.

    Stayed in May 2025

  • Reviewed: 25 September 2024

    1.0
    The hotel is too expensive for nothing. Breakfast just rubbish 😫😫😫
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I’ve been charged €100 for deposits for nothing. When I checked in the guy said I would have them back when I would check out till today I never got my money back. 3 days after the check out. A shame !!!

    Nothing it doesn’t look like a 4 stars hotel compare to other Novotel hotels this was just rubbish

    Stayed in September 2024

  • Reviewed: 5 September 2024

    4.0
    Disappointing
    • Business trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Room cleanness was poor Bed was not comfort Power outlet was not standards No slipper in room No mineral water in room No towel Small insects observed on floor of the room

    Staff behavior was nice and polite. Breakfast was ok.

    Stayed in September 2024

  • Reviewed: 17 September 2023

    10
    It was brilliant, staff were excellent
    • Leisure trip
    • Group
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The staff were absolutely brilliant, lady on reception and guys in the bar couldn't be friendlier

    Stayed in September 2023

  • Reviewed: 28 August 2023

    10
    Excellent
    • Leisure trip
    • Group
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Stay there every year lovely hotel

    Stayed in August 2023

  • Reviewed: 28 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Rooms were clean and comfortable, swimming pool and restaurant were great. Perfect nights stopover travelling through France.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    9.0
    Cheap and cheerful and was handy for the airport
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The food wasn’t great.

    The pool was nice, our kids really enjoyed it

    Stayed in July 2023

  • Reviewed: 7 August 2023

    9.0
    Loved Nantes, great hotel and we would recommend.
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Very clean and comfortable, good location, easy to get into the city. We were here on a weekend when the buses don’t run, but all trams around the city are free at weekends and easy to navigate.

    Stayed in August 2023

  • Reviewed: 24 July 2023

    10
    Excellent hotel, staff, I recommend the restaurant of the hotel : )
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Staff friendly and professional , very clean. Good equipment.

    Stayed in July 2023

  • Reviewed: 13 November 2022

    5.0
    a good address for a business trip but the pool closed for the all season without ad
    • Business trip
    • Couple
    • Executive Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    the bedroom clean but the bathroom very small and not comfortable . The swimming was closed without advice

    the adresse very easy for a business trip

    Stayed in November 2022

  • Reviewed: 24 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 18 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 29 March 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: 6 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Executive Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: 17 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2022

Showing 1 – 25

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