4 Allee Des Sapins, 44470 Carquefou, France
#14 of 23 hotels in Carquefou
Guests' ChoiceBased on 25 hotel reviews
7.4Cleanliness
7.7
Comfort
8.0
Location
7.7
Facilities
7.7
Staff
8.6
Value for money
7.2
Free WiFi
7.6
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Showing 1 – 25
Reviewed: 23 August 2025
Emma
United KingdomThe shower didn’t work and the fridge was broken or turned off.
We loved the swimming pool and the room was good.
Stayed in August 2025
Reviewed: 11 June 2025
David
United KingdomThe room was comfortable but starting to look a little bit tired now. Since i had a wait before checking in i found the lobby lacked comfortable seating.
The breakfast and meals were really nice and the staff were very helpful and the room was comfortable.
Stayed in May 2025
Reviewed: 4 June 2025
Jonathan
United KingdomDon’t like the separate toilet and bathroom as you still have to go in the bathroom to wash your hands.
Water dispenser with sparking option. Nice. I had a good swim in the pool.
Stayed in May 2025
Reviewed: 12 February 2025
Helen
United KingdomNo milk provided with the tea snd coffee facilities in my room
Comfortable and clean
Stayed in February 2025
Reviewed: 1 December 2024
Colin
United KingdomDinner was disappointing and rather poor, we ordered from the al la carte menu and the food arrived just 2 minutes after we placed the order!which seemed strange ? I believe, it was all prepared well in advance and just reheated and that affected the quality of the food we ordered. Also did not like , I needed to pay two different credit card payments in advance on arrival at the hotel I was advised this was to cover expenditure incidentals ( food / beverages ) and the room charge, on checking out I had to pay total amount I spent by credit card again I explained I have already paid in advance on arrival ? I was then informed my payment card will be reimbursed in a day or two time despite my total ‘spend’ was below the amount I paid as a deposit on arrival!
Breakfast was very good, room was clean and the shower was great.
Stayed in December 2024
Reviewed: 25 August 2024
Natacha
IrelandIt is our 4th time staying in this hotel as it is pet friendly and perfect for a stopover night. The hotel overall is fab. However, the carpet in the bedroom was dated and worn off. I can't remember if that was a problem before, but our breakfast coffees were terrible (cappuccino and americanos). Maybe it was the machine 🤔
The pool was lovely, and the food was delicious. We had a fridge I our room and it was a pet friendly hotel so we were able to bring our little dog.
Stayed in July 2024
Reviewed: 24 August 2024
Joe
JerseyIn a quiet area with safe parking facilities and hotel had everything we needed for our stay.
Stayed in July 2024
Reviewed: 28 August 2023
Caroline
JerseyNothing.
Great stop over. Great size family room. Pool open till 10pm, my boys were able to enjoy it after a long car journey. Nice bar area too.The grounds of the hotel was well kept & was able to stretch my dog’s legs. Checked out at 11am and hotel lent us some towels for us to enjoy the pool a bit longer before heading back on the road.
Stayed in August 2023
Reviewed: 22 July 2023
Natacha
IrelandThe pool was broken. We purposely stayed in this hotel so that our boys could have a swim after a 10 hrs journey. So that was disappointing. The food and drinks were very expensive. We got charged for a tax de séjour which we didn't know about when booked (thought the price indicated was the one we'd pay). The rooms are dated and the carpet badly needed to be changed.
The dinner and breakfast buffet were delicious. Our waitress Patricia was so helpful and kind.. The shower was really good. There was a kettle in the room and a small fridge
Stayed in July 2023
Reviewed: 19 May 2025
David
United KingdomThe rooms are looking a little bit tired now.
The staff were very helpful and polite, i enjoyed the nice choice of food for breakfast and enjoyed several meals in the restaurant. Excellent hotel for business.
Stayed in May 2025
Reviewed: 25 September 2024
Esther
United KingdomI’ve been charged €100 for deposits for nothing. When I checked in the guy said I would have them back when I would check out till today I never got my money back. 3 days after the check out. A shame !!!
Nothing it doesn’t look like a 4 stars hotel compare to other Novotel hotels this was just rubbish
Stayed in September 2024
Reviewed: 5 September 2024
Arash
United Arab EmiratesRoom cleanness was poor Bed was not comfort Power outlet was not standards No slipper in room No mineral water in room No towel Small insects observed on floor of the room
Staff behavior was nice and polite. Breakfast was ok.
Stayed in September 2024
Reviewed: 17 September 2023
Jonathan
IrelandThe staff were absolutely brilliant, lady on reception and guys in the bar couldn't be friendlier
Stayed in September 2023
Reviewed: 28 August 2023
Logan
United KingdomNothing
Stay there every year lovely hotel
Stayed in August 2023
Reviewed: 28 August 2023
Louise
United KingdomRooms were clean and comfortable, swimming pool and restaurant were great. Perfect nights stopover travelling through France.
Stayed in August 2023
Reviewed: 28 August 2023
Gemma
United KingdomThe food wasn’t great.
The pool was nice, our kids really enjoyed it
Stayed in July 2023
Reviewed: 7 August 2023
Sarah
United KingdomVery clean and comfortable, good location, easy to get into the city. We were here on a weekend when the buses don’t run, but all trams around the city are free at weekends and easy to navigate.
Stayed in August 2023
Reviewed: 24 July 2023
Philippe
FranceStaff friendly and professional , very clean. Good equipment.
Stayed in July 2023
Reviewed: 13 November 2022
Frédérique
Francethe bedroom clean but the bathroom very small and not comfortable . The swimming was closed without advice
the adresse very easy for a business trip
Stayed in November 2022
Reviewed: 24 June 2025
Vladislav
FranceThere are no comments available for this review
Stayed in March 2025
Reviewed: 18 June 2023
Matias
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 29 March 2023
Ioana
FranceThere are no comments available for this review
Stayed in March 2023
Reviewed: 6 October 2022
Michael
United KingdomThere are no comments available for this review
Stayed in August 2022
Reviewed: 17 September 2022
Andrea
United KingdomThere are no comments available for this review
Stayed in August 2022
Showing 1 – 25
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