Skip to main content
  1. Hotel reviews homepage
  2. France hotel reviews
  3. Aquitaine hotel reviews
  4. Villeneuve-sur-Lot hotel reviews
  5. Reviews of Hôtel Mercure Villeneuve sur Lot Moulin de Madame

Reviews of Hôtel Mercure Villeneuve sur Lot Moulin de Madame 4 stars

Route de Casseneuil, 47300 Villeneuve-sur-Lot, France

#1 of 8 hotels in Villeneuve-sur-Lot

Guests' Choice

Review score

Based on 45 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.6

  • Free WiFi

    7.7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 15 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic  Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Chaminda who was in charge of breakfast was exceptionally courteous and helpful. The duty manager when we arrived was also extremely helpful. She upgraded our room due to a late cancellation

    Stayed in May 2025

  • Reviewed: 7 July 2025

    8.0
    Friendly hotel, good food, good location.
    • Leisure trip
    • Couple
    • Classic Double Room with Terrace and River View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing of note.

    Good location, plenty of parking, good size room with large bathroom. All clean and tidy with good air conditioning. Great breakfasts and friendly staff.

    Stayed in June 2025

  • Reviewed: 1 July 2025

    9.0
    A very pleasant stay.
    • Leisure trip
    • Couple
    • Superior Double Room with Terrace and River View
    • Stayed 1 night
    • Submitted via mobile

    It was just a little too far from the centre of town.

    Clean, modern & a beautiful area overlooking the river

    Stayed in June 2025

  • Reviewed: 7 June 2025

    10
    Great Location
    • Leisure trip
    • Couple
    • Classic  Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Towels in the room were very thin, not what you would expect from a good hotel.

    Nice comfortable room. We had the half board option and the food was very nice.

    Stayed in June 2025

  • Reviewed: 4 June 2025

    9.0
    A lovely stay in a beautiful location
    • Leisure trip
    • Couple
    • Superior Double Room with Terrace and River View
    • Stayed 2 nights
    • Submitted via mobile

    We’d have liked a little more choice of vegetarian meals for dinner though we enjoyed what we had

    The breakfast was excellent with a good variety of fresh fruit and cereal. We loved the location of the dining room over the river do that we enjoyed superb views of swifts and swallows as we dined.

    Stayed in May 2025

  • Reviewed: 18 January 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Superior Double Room with Terrace and River View
    • Stayed 5 nights
    • Submitted via mobile

    Room looked over river

    Staff really friendly Room was lovely

    Stayed in January 2025

  • Reviewed: 29 November 2024

    9.0
    Staff and hotel made a very nice stay
    • Leisure trip
    • Couple
    • Classic  Double Room with City View
    • Stayed 1 night

    Great room with balcony and view of the river. Very spacious and clean. Staff were very courteous.

    Stayed in November 2024

  • Reviewed: 26 November 2024

    10
    Come to experience the real world
    • Business trip
    • Solo traveller
    • Classic  Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect so nothing is bad.

    It was fantastic , ıt is not easy to explain by writing. Just come and experience

    Stayed in November 2024

  • Reviewed: 31 October 2024

    9.0
    Lovely location on the Lot river. Highly recommend.
    • Leisure trip
    • Solo traveller
    • Classic Double Room with Terrace and River View
    • Stayed 2 nights
    • Submitted via mobile

    Not a single thing

    Location was excellent with a lovely view of the Lot. Staff was extremely kind and helpful and the onsite restaurant was very convenient and good! On site parking and convenient free bus stop in front of the property made it easy to get to centre ville easy.

    Stayed in October 2024

  • Reviewed: 25 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room with Terrace and River View
    • Stayed 3 nights
    • Submitted via mobile

    Had dinner at the restaurant . Was expecting more of the food .

    Great room with view of the river . Friendly staff . Lovely size room . Good breckfast .

    Stayed in September 2024

  • Reviewed: 12 August 2024

    8.0
    Lovely staff: good food:comfortable room: most disappointing ending.
    • Leisure trip
    • Couple
    • Superior Double Room with Terrace and River View
    • Stayed 6 nights

    When we left we forgot to empty the safe and when we returned the next day( having telephoned the hotel to explain the situation) we were not allowed to enter the unoccupied room for our goods.They said the hotel manager would not allow them to do that. We had just spent 6 nights in their hotel and also spent over 1100 euros in their hotel so being forbidden to enter our now un occupied room to retrieve our goods seemed most un reasonable. I was extremely unimpressed.

    Air conditioning very good. Terrace area lovely. En suite facilities spacious.

    Stayed in August 2024

  • Reviewed: 21 July 2024

    10
    Beautiful hotel in a wonderful location,
    • Leisure trip
    • Couple
    • Superior Double Room with Terrace and River View
    • Stayed 1 night

    The restaurant was closed.

    Perfect location by the river, absolutely gorgeous room, very spacious and with a fabulous balcony overlooking the beautiful river! The only negative is that the restaurant was closed but the young lady in reception very kindly booked a lovely restaurant in town for us. A very good breakfast was available in a beautiful setting overlooking the river.

    Stayed in May 2024

  • Reviewed: 20 July 2024

    10
    Such a lovely hotel and staff
    • Leisure trip
    • Couple
    • Superior Double Room with Terrace and River View
    • Stayed 3 nights

    This is our third stay at this hotel, and it definitely won't be our last. It's a lovely hotel not far from the centre, and it's not possible to fault it. The atmosphere is one of peacefulness and tranquillity, and an ideal place to relax. The staff are lovely, very friendly and will easily go that extra mile. As we have stayed before, albeit travelling through the region, we decided this time that this was the ideal hotel, with it's lovely staff, to look after us well for a few days - and they did. We travelled with our dog, who sadly had gone suddenly blind recently, and were worried about how she would cope. I contacted them at time of booking about her, and they accommodated her very well, and the room they chose for her was ideal. Thank you to all the staff, we look forward to seeing you again in a couple of months.

    Stayed in July 2024

  • Reviewed: 21 May 2024

    8.0
    Fabulous river view and luxurious room
    • Business trip
    • Couple
    • Superior Double Room with Terrace and River View
    • Stayed 1 night
    • Submitted via mobile

    Menu was a bit limited

    Lovely big room, fantastic view

    Stayed in May 2024

  • Reviewed: 15 October 2023

    10
    Great
    • Leisure trip
    • Couple
    • Classic  Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Liked all of it

    The facilities , the room , free safe parking Great location Breakfast was excellent for both variety and quality very helpful staff

    Stayed in October 2023

  • Reviewed: 15 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic  Double Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Waking up very morning to a view of the river was just so lovely. Usually there was a little boat with someone fishing & people canoeing. And later in the morning more people using their river to do their various activities. The beds & pillows were very comfortable.

    Stayed in October 2023

  • Reviewed: 4 August 2023

    10
    Excellent stay!
    • Leisure trip
    • Couple
    • Classic Double Room with Terrace and River View
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Outstanding service from the staff and nothing was too much trouble! Great room and highly recommend getting a river view!

    Stayed in July 2023

  • Reviewed: 31 July 2023

    9.0
    We would definitely return!
    • Leisure trip
    • Couple
    • Classic Double Room with Terrace and River View
    • Stayed 3 nights

    meals were excellent! Good service and beautiful location too.

    Stayed in July 2023

  • Reviewed: 19 June 2023

    9.0
    Excellent
    • Business trip
    • Couple
    • Classic Double Room with Terrace and River View
    • Stayed 1 night
    • Submitted via mobile

    Sunday night no restaurant service

    Very attractive area and excellent service

    Stayed in June 2023

  • Reviewed: 10 March 2023

    9.0
    I loved the friendliness of the staff and very accommodating to providing extension of breakfast.
    • Leisure trip
    • Group
    • Classic  Double Room with City View
    • Stayed 2 nights

    Replenishing the complimentary teas in the room would have been nice. For example if you drank the teas in the room herbal or otherwise you didn't get another top up. But there was freedom to take a snack from the breakfast table if you wanted to. Next time I would just take a couple of tea bags from the breakfast room. The decor of the breakfast room was beautiful, as were the fleur de lis patterns in the room.

    Breakfast was amazing everyday. A great deal of variety. The use of the safe was assuring to not to have to carry valuables around. The room was gorgeous, stylish and comfortable. Being able to sit on the balcony and watch the sunrise each morning was very satisfying. Also I thought the names of the rooms were very interesting which created some genuine discussions as to the thought behind it. The surroundings were just breathtaking a truly delightful experience.

    Stayed in March 2023

  • Reviewed: 10 October 2022

    10
    Perfect
    • Leisure trip
    • Couple
    • Classic  Double Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The river side view was gorgeous Food was amazing Staff were friendly and helpful

    Stayed in October 2022

  • Reviewed: 6 October 2022

    10
    Good pit stop for a night riding up through France.
    • Leisure trip
    • Couple
    • Classic  Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    walk into town was not a good surface.

    Good location by the river and a very comfortable bed and room.

    Stayed in September 2022

  • Reviewed: 10 September 2022

    8.0
    seems understaffed 1 person doing two jobs
    • Leisure trip
    • Couple
    • Superior Double Room with Terrace and River View
    • Stayed 4 nights
    • Submitted via mobile

    perfect location,views from balcony rooms onto the river very relaxing

    Stayed in September 2022

  • Reviewed: 6 September 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Classic  Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Just a bit too far out of town. Villeneuve-sur-Lot is itself magnificent

    Le Lot. The river us a magnificent attraction.

    Stayed in September 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: