13, Rue Couesnon, 50170 Pontorson, France
#2 of 9 hotels in Pontorson
Guests' ChoiceBased on 152 hotel reviews
8.7Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.4
Staff
9.5
Value for money
8.5
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 August 2025
Robertson
United StatesStairs
Historical
Stayed in August 2025
Reviewed: 15 August 2025
Inna
GermanyThe only inconvenience was that the town is small and restaurants do not stay open for long. We returned from a walk after 9:00 p.m. and could not find anywhere to eat, as the hotel bar was also closed. The only option nearby was a döner place. However, this cannot be considered a drawback of the hotel itself.
A very beautiful and atmospheric hotel. The mansion with a rich history, in which the hotel is located, adds a special charm — it feels as if you are transported several centuries back. Despite its age, everything is very well maintained, and the historical character is preserved. The staff are very pleasant. We stayed as a family (2 adults, 2 children, and a dog). The room was small but comfortable, and a big advantage is that dogs are allowed. Breakfast was excellent — even our picky children, as well as we, were very satisfied, especially with the delicious fresh pastries.
Stayed in August 2025
Reviewed: 31 July 2025
Stefaan
BelgiumCharme ligging
Stayed in July 2025
Reviewed: 17 July 2025
Jelena
SerbiaSuch a beautiful and charming place.
Stayed in June 2025
Reviewed: 28 June 2025
Neil
United KingdomLocation
Lovely room and excellent breakfast
Stayed in June 2025
Reviewed: 26 June 2025
Adrian
United KingdomCharming 16th century building with modern facilities. Excellent cycle storage facility.
Stayed in June 2025
Reviewed: 8 June 2025
Miguel
FranceRooms soundproofing.
Facilites, decoration, breakfast, the manager was very nice and helpful.
Stayed in June 2025
Reviewed: 6 June 2025
Paul
United KingdomNope - all good.
The hotel staff were very welcoming and helpful, helping with my poor French language skills. The rooms were a good size and a typical Best Western mix of modern facilities in vintage settings. The breakfast was first class, lots of choice including some cooked items. The Hotel's location was perfect for our trip to Mont St Michel - 10 minutes to the Mont and lots of very good restaurants near by. Parking was 30m away in an empty, free and well maintained Town car park. An excellent value hotel which is very well managed. Thank you!
Stayed in June 2025
Reviewed: 31 May 2025
Philip
United KingdomGreat stay and excellent friendly staff.
Stayed in May 2025
Reviewed: 25 May 2025
Wood
CanadaAlthough we had rainy weather there was an awesome court yard available, and a breakfast room with great views and food. They handled gluten free well. We loved the old old building. The location is great within the town itself.
Stayed in April 2025
Reviewed: 24 May 2025
Fernando
FranceEverything ! It s a comfortable time machine. Thank you
Stayed in May 2025
Reviewed: 23 May 2025
A
United StatesNothing.
The room was very nice. Staff was very friendly and accommodating. The manager was helpful with recommendations.
Stayed in May 2025
Reviewed: 15 May 2025
Pays
FranceAn older property (1557 😂), the common areas show some wear. That said, the room was modern and well-appointed.
Superb location in the heart of Pontorson, the hotel is an ideal base for Mont Saint-Michel. The staff is very friendly and helpful, and the room was comfortable. Good breakfast.
Stayed in May 2025
Reviewed: 14 May 2025
Claudia
AustriaThe staff was extremely nice, I really enjoyed my stay. Everything was just right.
Stayed in May 2025
Reviewed: 1 May 2025
Philip
JerseyThe Montgomery and Pontorson where ideal ,l was needed a rest ,and and a change the hotel ,I had a comfortable bed.a good breaktast .easy parking .and enjoyed visiting various towns within an hours drive ,akk was good
Stayed in April 2025
Reviewed: 21 April 2025
Lise
CanadaNot much to do walking distance.
The room was beautiful!
Stayed in April 2025
Reviewed: 5 April 2025
Ethan
United StatesWe loved the building with its rich history and its location so close to Mont Saint Michel. The staff were friendly and helpful. This is probably the best Best Western I've ever been in! If you're a tourist looking to stay at fun unique places don't think this is just your average best western. It's a unique hotel with a brand name!
Stayed in March 2025
Reviewed: 13 January 2025
Nick
United Kingdomreally nice small hotel in a great location for visiting Mont St Michelle - dog friendly - easy on street parking outside of the hotel - typical rural linear village with useful shops and restaurants within a few hundred meters.
Stayed in December 2024
Reviewed: 21 December 2024
Wei
ChinaWiFi is kind of slow.
Location: it’s 8-10 mins walk from Pontorson railway station, from where you could go to Mont Saint-Michel by No 2 bus. If you want to go hiking from the hotel to Saint-Michel, it probably takes 2 hours, trust me the view is great! Community: very quiet and there are many restaurants, you’d enjoy the food. Room: very clean and comfortable. Staff: BW staffs are excellent and extremely friendly and wonderful! They helped us with check in, getting us the bus schedule, and recommending good restaurants. Thank you all so much :)
Stayed in December 2024
Reviewed: 13 November 2024
Christoffel
FranceNothing in particular.
Small quiet hotel in historical building. Easy and free parking nearby. All members of personnel nice and helpful at any level. Special thanks to lady at the reception who was taking care of our wellbeing all the time. We do not have her name but she was an exceptional example of good staff. Caring, softly speaking, really a diamond for the hotel business. Nice breakfast in stylish location.
Stayed in November 2024
Reviewed: 8 October 2024
Mario
United Statesdue late arrival had issues finding proper parking
location, charm of hotel were very welcoming The room was comfortable and hotel had a great hearty breakfast We were able to have a much needed relaxing rest after driving from Paris on our way to Mont St Michel staff very friendly and helpful, exceeded my expectations
Stayed in September 2024
Reviewed: 25 September 2024
Valerie
United KingdomNothing
Comfortable, old and interesting
Stayed in September 2024
Reviewed: 22 September 2024
David
United KingdomThis hotel is lovely and old fashioned, our room was comfortable and clean, and very quiet. we really enjoyed our breakfast too. The car park is just around the corner, it is a public car park, but it felt safe leaving our car there.
Stayed in September 2024
Reviewed: 14 August 2024
Deborah
United StatesThe WC in our room was so tightly packed in its own compartment it gave you no leg room.
It’s location and staff
Stayed in August 2024
Amsterdam, Netherlands
Alle, Belgium
Kas, Turkey
Rome, Italy
Glashütten, Germany
Krynica Zdrój, Poland
Naples, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content