Lovely property in a perfect location. Enjoyed the facilities after a day of skiing! Spacious. Only thing missing was house keeping. Not every day but 1-2 times during the week would have been great.

Stayed in April 2025

Overall, the hotel did not feel five star based on North American standards. It was certainly nice but not five star. Upon arrival the room seemed. A little dirty (floor and stained blanket) and in need of maintenance. (Lightbulbs in both bedrooms need to be replaced and the safe did not work). During the day we never received any information on replacement linens and towels or cleaning and had fo ask for new towels. The bed could’ve been more comfortable, and the shower was unreliable in terms of steady temperature and leaking water. It was nice to have a kitchen, but it was lacking some essentials. We had to buy paper towels and toilet paper from the grocery store. The spa was nice, but the hours were limited, and the lockers did not work and some of the showers did not work. Just want to reiterate that it was a very nice apartment hotel. It just was not five star as advertised. The staff, particularly the woman who workss at The front desk with glasses was very nice and very helpful at all times.

Stayed in March 2025

There were some small details like the balcony door that wasn't closing perfectly and because of that in the living room was always cold but these are just details.

Great location, apartment well equiped, you have a supermarket in front of the building

Stayed in January 2025

The WiFi was terrible and there were no sharp knives. For a five star resort, it would have been nice for the apartment to have been serviced at least once in the week.

The ski-in/ski-out was good and the location was ideal. The apartment was spacious too and the spa was very nice.

Stayed in March 2024

It is an apartment block rather than an aparthotel so there is no communal lounge or bar area for groups who have come away together apart from a tiny reception area. There are lots of other places around the property to go instead though so there are alternatives.

Spacious & modern apartment for a family compared with the usual apartments in the Trois Vallees. The Spa is a great attribute & the ski in- ski- out location towards the bottom of the main piste area is great for getting away from the crowds at the lifts first thing. It is also at the quieter end of town but still an easy walk from restaurants & bars with plenty on the doorstep too. There is a supermarket pretty much opposite too.

Stayed in February 2024

Location, apartment and spar.

Stayed in January 2024

I wouldn’t call it 5 star. Not serviced at all during the stay. We had to put out our own bins, ask for new towels half way through the week and we were asked to clean the kitchen prior to leaving our accommodation. Not something you tend to expect from a hotel. We had to clean the kitchen and floor in the main area as soon as we arrived as it was visibly dirty. Considering what we paid seems a bit weird. Pillows not very comfortable - ask for different ones at reception or bring your own.

Great location. Ski in ski out fantastic. Boot room always clean and safe Safe parking - booked in advance Good size for 4 adults however second bedroom quite small. 2 bathrooms was good Cooking facilities fine for the week Bedrooms clean and fresh bedding Accommodation was safe. Local shops and restaurants. Staff were helpful in providing more glasses, mugs and toilet roll.

Stayed in January 2024

The heat in the room was too hot and could not turn down the heat. At check out, they stated they could have turned down the temperature in the room.

We loved the location and ski in/out. We had a friendly welcome.

Stayed in January 2024

- It would be nice to have a breakfast option available in the hotel, although I understand it is an apart hotel. - Not enough toilet paper and gel shower/shampoo for the whole stay.

- Spacious 2 bedroom, 2 bathroom apartment, big living room. - Ski in/ski out, the exit form the locker room was literally on the slope which is amazing! - Starter kit for the kitchen was enough for a whole week. - Wi-Fi was working fine.

Stayed in December 2023

I think the room was still v expensive for the standard of accommodation. Expected something a little more “plush”. The interior decor was a little shabby (eg torn sofa cushion covers). The pool was also a little too cold and the jacuzzi area wasn’t working.

Very spacious apartment (for VT) and well equipped too. Comfortable made-up beds - with towels and bed linen provided. Great ski in and out. Nice to have some spa facilities available. Nice to be able to book bakery breakfast delivery to the door.

Stayed in February 2023

Could be a bit more comfi

exceptional staff (lobby and spa) excellent location (access to the slope, vicinity to the supermarket, partnership with ski shop to pick up gears)

Stayed in January 2023

We really enjoyed our stay in this lovely residence. The only room for improvement would be the following: The apartment did not have the view on the mountain facing the sun all day long, but was the same price as another similar apartment in the residence that was facing the sun all day long. And we could not know in advance which apartment would be assigned to us. I would suggest the rental company to enable clients to pick the type of apartment they’d like, and adjust the price depending on the exposure to sun/ view, etc .. Thank you

The location, the quietness, the facilities, spa area were great ! Very cozy & clean place. Direct access to ski, convenient. Very welcoming front desk

Stayed in December 2022

The Spa had no towels (promised in description) and was frequently dirty with paper cups littering the floor. No spa staff meant that drunk groups of men with beer bottles in sauna made experience uncomfortable. The apartment had very few glasses/mugs - less than the 6 places in the apartment (although more provided on request).

Location with direct slope access great. Good ski locker.

Stayed in March 2025

As a 5 start this lacked a couple of stars! Firstly the we arrived at 1pm and were told we would be called when the apartment was ready - we were not called. The apartment lacked storage, particularly in the bathroom therefore we had to put most of our cosmetic bags on the floor, which was frustrating as the shower always leaked! The second bedroom didn’t have a toilet… we missed this! The kitchen had minimal equipment / utensils and all the knives were blunt! The extra bed we paid for (nearly 300 euros) wouldn’t fit in our room so my 5 year old had to sleep with us or effectively in the corridor where the spare toilet was! Total waste of money, as our child then slept in our bed for the week. The sauna was broken on the first 4 days. As soon as this was fixed, the steam room broke, so at no point in the week were either working. The trolleys for the linen were always stacked up along our corridor, which just felt messy. The cantilever light in the kitchen also looked like it’s about to fall off the ceiling!

Great location, on the slope side Good size apartment Spa Parking

Stayed in January 2025

Nothing

Property was well equipped and in a good location. Ski in ski out

Stayed in December 2023

Although new and the 2 bedroom apartment was a reasonable size it was not particularly clean and was quite noisy ( we did tell the staff about the noise and they put up signage to encourage people to be quiet) where we were located of the third floor which is the main entrance to all the apartments. The pool spa area was also quite small overall and i do not think it was particularly good value when compared to other similar accommodation we have stayed in.

The property is in a great location and is relatively new with a good boot room and ski in, ski pout facility.

Stayed in April 2023

The kitchen/living area is extremely small and would have been completely impractical for four adults (luckily we were just two), especially for the price we paid compared to a similar price paid last year in Avoriaz. Nowhere to drain washed pots, tiny sink, one frying pan and no lidded pots that can go in the oven. The lounge area is far too small to sit four adults comfortably and the settee wasn’t comfortable unless you got the corner section.

Staff were very friendly and helpful. The bedrooms were a good size and the beds were comfortable. The bathrooms were also a good size and the jacuzzi bath a nice extra. The Montana area has everything you need very close by, ski hire, shops restaurants whilst only being a 10 minute walk to the top area of the resort.

Stayed in March 2023

It hadn’t been cleaned properly - there was scum all around the shower tray - and the whole apartment stank of stale cigarette smoke. When we asked them to clean again they did send somebody (though there was no apology). I suspect the cleaners smoked more than they cleaned. The cigarette smell was worse after they’d been and the apartment still wasn’t properly clean. The spa/pool area wasn’t great. The pool was way too cold - yet not really big enough to swim in. The ‘hot tub’ was inside the pool so also cold.

The property is in a good location and seems to have been refurbed recently so is pretty good compared to some. The beds were actually really comfy and there was a handy little dishwasher/cleaning kit provided - which was really helpful.

Stayed in December 2022

nothing

everything is great

Stayed in January 2023

Me and my friend along with half a dozen other guests had our lockers broken into and all our equipment stolen! Hotel simply told us to go to the police station where we wasted an afternoon to be told to return the next morning. All in all we lost a days snowboarding. Hotel didn’t even contact us to see if we had resolved the issue or to offer an apology. I tried reaching out to the hotel when I returned to the UK but have had no response. An utter shamble! Furious with the customer service!

Stayed in December 2022

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025