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Reviews of Hôtel Mercure Paris Centre Gare Montparnasse 4 stars

20 Rue De La Gaîté, 14th arr., 75014 Paris, France

#1017 of 1,660 hotels in Paris

Guests' Choice

Review score

Based on 402 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.6

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 31 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    Comfortable room, good breakfast and very good attention of the staff. The hotel is near the train station and metro lines, there are several restaurants near too.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room with Double Bed
    • Stayed 4 nights

    Nothing!

    The location of the hotel is quite central and it is walking distance to all the nice spots in the neighborhood. The rooms were well-equipped, clean and comfortable.

    Stayed in July 2025

  • Reviewed: 15 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Privilege Room with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Bed was comfy and all the facilities you would expect. They gave us advanced notice that the restaurant would be closed while we were there which was thoughtful

    Stayed in August 2025

  • Reviewed: 9 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, the room was comfortable and plenty big enough for 3 of us. Express breakfast was lovely!

    Stayed in August 2025

  • Reviewed: 9 August 2025

    8.0
    A nice hotel and the pros certainly outweigh any cons.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The bathroom was dated and the towels are small. Basics, like shower gel, are provided, but there were no nice extras like a shower cap, body lotion, etc.

    Fabulous location with a great range of places to eat and drink right on the doorstep. It is just a short walk to the métro and train station too.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Great stay, I'll come back
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Price

    Excellent breakfast

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Junior Suite with One Double Bed and One Double Sofa
    • Stayed 7 nights
    • Submitted via mobile

    Easy access to metro, to food, to commercial centre. The hotel was very comfortable. Good cleaners, staff, good breakfast. We would love to stay here again.. my kids enjoyed their stay

    Stayed in August 2025

  • Reviewed: 28 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Kept clean , regular room cleaning . Great for families .

    The location is just perfect . But at the same time - requesting the Mercure team to google map this hotel more better. There are 3 Mercure in same area and the cab guys take time to find this location. The street is just brilliant at night for food options and just sitting out with a drink !

    Stayed in July 2025

  • Reviewed: 24 July 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Double Room with Sofa
    • Stayed 3 nights
    • Submitted via mobile

    Perfect staff. Average cleaning

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Privilege Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    No milk

    Location

    Stayed in July 2025

  • Reviewed: 19 July 2025

    9.0
    Welcoming and comfortable
    • Leisure trip
    • Solo traveller
    • Standard Room with Double Bed
    • Stayed 1 night

    It was all good.

    I arrived after an incredibly long journey, nearly 3 hours late after a Eurostar break down, and didn't expect to find the restaurant still open, but it was. The young staff members were friendly and helpful. Lovely room on the top floor and very good size compared to other Paris hotels I've stayed in. Great bed and shower and fan for a very humid night which meant I slept well.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    Clean friendly and easily accessible to the train
    • Leisure trip
    • Family with young children
    • Standard Room with Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    No problems

    The hotel was open and clean the staff was friendly even when we spoke in English they recommended places to eat and told us about all the amenities of the hotel. Would definitely stay again !

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    Great
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 4 nights
    • Submitted via mobile

    Ac wasn’t working on arrival but the staff made sure we had fans in the room

    The staff are amazing and the location was great

    Stayed in July 2025

  • Reviewed: 29 June 2025

    7.0
    Good location for city sightseeing, restaurants and terraces.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    For the time we were there, only one lift working. Breakfast was good overall but I kindly asked for a cheese omelette for my kid and they said “can’t do it, you get just what you get”. Completely inappropriate. I also forgot some clothes in the room and I did get them back, but it was very uncomfortable. They didn’t return calls, I asked some friends to pick them up and they made them wait in the reception for 1h before telling them the stuff was locked in the manager office and they couldn’t get it. Finally, they made it work and I appreciate that, but they could improve their customer service.

    Location, reception area, restaurants around.

    Stayed in May 2025

  • Reviewed: 8 June 2025

    7.0
    Enjoyable
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The AC for the whole building was broken for the first 4 days we were there.

    Great location and a nice breakfast

    Stayed in June 2025

  • Reviewed: 5 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room with Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Not working air conditioning in whole hotel

    Localisation is perfect Staff helpfull

    Stayed in June 2025

  • Reviewed: 5 June 2025

    7.0
    Unfortunately, the air con system broke down, however, staff were great in providing 2 cooling aids to help keep room te
    • Leisure trip
    • Couple
    • Standard Room with Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    The reception and bar area bit warm - no fans, but airless.

    Close proximity to the Gare. Rooms a little larger than other nearby hotels.

    Stayed in June 2025

  • Reviewed: 31 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Fire alarm in middle of night and room was really hot despite air con on full blast

    Location was very good with fri3ndly staff and good breakfas. Amazing ice cream shop at the end of the road

    Stayed in May 2025

  • Reviewed: 16 May 2025

    9.0
    Excellent
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Room and location were great. Staff were especially helpful and friendly.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    9.0
    Would come back here in a heartbeat. Loved it.
    • Leisure trip
    • Couple
    • Standard Room with Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    Quiet but central. Loved the area.

    Stayed in May 2025

  • Reviewed: 7 May 2025

    7.0
    A refurbished hotel in a good location but not really good 4 star standard.
    • Leisure trip
    • Couple
    • Standard Room with Double Bed
    • Stayed 3 nights

    Our original room was very small with a lovely view but a bathroom that wasn’t up to 4 star standard & no mini bar or coffee maker. We complained & were moved. It is a pity we had to do this but staff moved us to a better room with all the facilities listed in our booking. However, on the last day a piece of the ceiling in the bathroom fell down & narrowly missed my partner’s head. More housekeeping needed I feel!

    The hotel is in an excellent location for bars & restaurants. Our second room was a good size but originally we were given a smaller room. We asked to be moved due to the lack of facilities in the first room. Staff were efficient & polite about this. We didn’t have breakfast but the hotel bar was great & the hotel rooms have been refurbished to a good standard.

    Stayed in April 2025

  • Reviewed: 2 May 2025

    9.0
    Good location, stylish hotel
    • Leisure trip
    • Family with young children
    • Standard Room with Double Bed
    • Stayed 4 nights
    • Submitted via mobile

    Good location, good breakfast, hotel was stylish

    Stayed in April 2025

  • Reviewed: 28 April 2025

    9.0
    Great location, friendly staff.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Shower was super slippery.

    Good location, comfortable beds, happy welcome from Thomas.

    Stayed in April 2025

  • Reviewed: 8 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room with Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    There were roadworks going on so parking was not available on site. Noisy on street side

    Great location

    Stayed in April 2025

Showing 1 – 25

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