20 Rue De La Gaîté, 14th arr., 75014 Paris, France
#1017 of 1,660 hotels in Paris
Guests' ChoiceBased on 402 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
9.1
Facilities
8.0
Staff
8.8
Value for money
7.6
Free WiFi
8.6
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End of dialog contentReviewed: 31 August 2025
Laura
ArgentinaComfortable room, good breakfast and very good attention of the staff. The hotel is near the train station and metro lines, there are several restaurants near too.
Stayed in August 2025
Reviewed: 21 August 2025
Amira
EgyptNothing!
The location of the hotel is quite central and it is walking distance to all the nice spots in the neighborhood. The rooms were well-equipped, clean and comfortable.
Stayed in July 2025
Reviewed: 15 August 2025
Rosemary
New ZealandBed was comfy and all the facilities you would expect. They gave us advanced notice that the restaurant would be closed while we were there which was thoughtful
Stayed in August 2025
Reviewed: 9 August 2025
Sian
United KingdomFriendly staff, the room was comfortable and plenty big enough for 3 of us. Express breakfast was lovely!
Stayed in August 2025
Reviewed: 9 August 2025
Catherine
United KingdomThe bathroom was dated and the towels are small. Basics, like shower gel, are provided, but there were no nice extras like a shower cap, body lotion, etc.
Fabulous location with a great range of places to eat and drink right on the doorstep. It is just a short walk to the métro and train station too.
Stayed in August 2025
Reviewed: 7 August 2025
Dung
VietnamPrice
Excellent breakfast
Stayed in August 2025
Reviewed: 2 August 2025
Victor
NigeriaEasy access to metro, to food, to commercial centre. The hotel was very comfortable. Good cleaners, staff, good breakfast. We would love to stay here again.. my kids enjoyed their stay
Stayed in August 2025
Reviewed: 28 July 2025
Ritu
IndiaKept clean , regular room cleaning . Great for families .
The location is just perfect . But at the same time - requesting the Mercure team to google map this hotel more better. There are 3 Mercure in same area and the cab guys take time to find this location. The street is just brilliant at night for food options and just sitting out with a drink !
Stayed in July 2025
Reviewed: 24 July 2025
Senih
TurkeyPerfect staff. Average cleaning
Stayed in July 2025
Reviewed: 20 July 2025
Candice
AustraliaNo milk
Location
Stayed in July 2025
Reviewed: 19 July 2025
Jan
United KingdomIt was all good.
I arrived after an incredibly long journey, nearly 3 hours late after a Eurostar break down, and didn't expect to find the restaurant still open, but it was. The young staff members were friendly and helpful. Lovely room on the top floor and very good size compared to other Paris hotels I've stayed in. Great bed and shower and fan for a very humid night which meant I slept well.
Stayed in July 2025
Reviewed: 17 July 2025
Rattray
JamaicaNo problems
The hotel was open and clean the staff was friendly even when we spoke in English they recommended places to eat and told us about all the amenities of the hotel. Would definitely stay again !
Stayed in July 2025
Reviewed: 14 July 2025
Rosemary
United KingdomAc wasn’t working on arrival but the staff made sure we had fans in the room
The staff are amazing and the location was great
Stayed in July 2025
Reviewed: 29 June 2025
Liviu
United KingdomFor the time we were there, only one lift working. Breakfast was good overall but I kindly asked for a cheese omelette for my kid and they said “can’t do it, you get just what you get”. Completely inappropriate. I also forgot some clothes in the room and I did get them back, but it was very uncomfortable. They didn’t return calls, I asked some friends to pick them up and they made them wait in the reception for 1h before telling them the stuff was locked in the manager office and they couldn’t get it. Finally, they made it work and I appreciate that, but they could improve their customer service.
Location, reception area, restaurants around.
Stayed in May 2025
Reviewed: 8 June 2025
Angus
United StatesThe AC for the whole building was broken for the first 4 days we were there.
Great location and a nice breakfast
Stayed in June 2025
Reviewed: 5 June 2025
Artur
PolandNot working air conditioning in whole hotel
Localisation is perfect Staff helpfull
Stayed in June 2025
Reviewed: 5 June 2025
Jaci
AustraliaThe reception and bar area bit warm - no fans, but airless.
Close proximity to the Gare. Rooms a little larger than other nearby hotels.
Stayed in June 2025
Reviewed: 31 May 2025
Brayne
United KingdomFire alarm in middle of night and room was really hot despite air con on full blast
Location was very good with fri3ndly staff and good breakfas. Amazing ice cream shop at the end of the road
Stayed in May 2025
Reviewed: 16 May 2025
Ross
AustraliaNothing.
Room and location were great. Staff were especially helpful and friendly.
Stayed in May 2025
Reviewed: 12 May 2025
Gillian
New ZealandQuiet but central. Loved the area.
Stayed in May 2025
Reviewed: 7 May 2025
Angela
United KingdomOur original room was very small with a lovely view but a bathroom that wasn’t up to 4 star standard & no mini bar or coffee maker. We complained & were moved. It is a pity we had to do this but staff moved us to a better room with all the facilities listed in our booking. However, on the last day a piece of the ceiling in the bathroom fell down & narrowly missed my partner’s head. More housekeeping needed I feel!
The hotel is in an excellent location for bars & restaurants. Our second room was a good size but originally we were given a smaller room. We asked to be moved due to the lack of facilities in the first room. Staff were efficient & polite about this. We didn’t have breakfast but the hotel bar was great & the hotel rooms have been refurbished to a good standard.
Stayed in April 2025
Reviewed: 2 May 2025
Viviana
SlovakiaGood location, good breakfast, hotel was stylish
Stayed in April 2025
Reviewed: 28 April 2025
Kelly
AustraliaShower was super slippery.
Good location, comfortable beds, happy welcome from Thomas.
Stayed in April 2025
Reviewed: 8 April 2025
Ellen
PortugalThere were roadworks going on so parking was not available on site. Noisy on street side
Great location
Stayed in April 2025
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