4 Place du Général de Gaulle, 68100 Mulhouse, France
#6 of 22 hotels in Mulhouse
Guests' ChoiceBased on 40 hotel reviews
8.1Cleanliness
8.8
Comfort
8.7
Location
9.1
Facilities
8.4
Staff
8.8
Value for money
8.0
Free WiFi
9.0
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Showing 1 – 25
Reviewed: 23 August 2025
Harry
FranceThe hotel was at least half empty, so we were surprised not to be offered a free upgrade.
The hotel location is excellent, in easy walking distance from the very small city center. Room was fine - quiet, clean, although somewhat small. The fresher was better than in most hotels, the air-conditioner was very good. Breakfast was very good. We had dinner at the hotel. The menu was small (with a Tai chef it's safer to order the wok).
Stayed in August 2025
Reviewed: 22 July 2025
Samantha
United KingdomOld room decor - needs a decent refresh. It had been “tidied up” but needed a more material refit.
Great location for the station, fast efficient team
Stayed in July 2025
Reviewed: 21 July 2025
Marie-victoire
SwitzerlandThe breast fast there’s no option for the eggs
Overall good
Stayed in June 2025
Reviewed: 1 December 2024
Robin
United StatesLocation. Comfortable bed. Helpful staff.
Stayed in November 2024
Reviewed: 12 October 2024
Ann
United KingdomFabulous location, comfortable and spacious room, a small fridge, several free soft drinks and water. The food in the restaurant was superb and the wines affordable. I would stay here again.
Stayed in October 2024
Reviewed: 29 August 2024
Christopher
United KingdomRight opposite the station and around a 10 minute walk into the heart of the City. An open park fronting the canal sits right outside the hotel. Really friendly welcome.
Stayed in August 2024
Reviewed: 22 July 2024
Enrico
ItalyPosition very close to the city centre and availability of car parking
Stayed in July 2024
Reviewed: 31 December 2023
Fara668
SwitzerlandWell located. Very clean.
Stayed in December 2023
Reviewed: 14 October 2023
Paul
SwitzerlandNothing
Everything was perfect. Parking covered and secured was great.
Stayed in October 2023
Reviewed: 24 July 2023
Olena
GermanyA little bit high price
Everything is accurate
Stayed in July 2023
Reviewed: 9 July 2023
Helen
United KingdomGreat location, friendly staff and fabulous breakfast.
Stayed in June 2023
Reviewed: 16 June 2023
Peter
United KingdomLimited menu in restaurant.
Ideal location close to the centre of Mulhouse and across the road from the main transport links. Good on site restaurant.
Stayed in June 2023
Reviewed: 4 November 2022
Robert
AustraliaCould not lower the temp in the room, very warm. Had to sleep with window open. Hotel has central heating and air con set to 24-25 deg when it was 22 deg. Far too warm.
Close to centre for shopping within walking distance. Secure parking, although very tight.
Stayed in October 2022
Reviewed: 28 October 2022
Indra
LatviaRenovation of the hotel is needed
Breakfast, kind staff.
Stayed in October 2022
Reviewed: 14 October 2022
Yahya
BahrainThe staff we very hospitable and helpful special Jennifer and Sameer.
Stayed in October 2022
Reviewed: 27 September 2022
Tracey
Australiawe were not advised about the renovation being carried out when we booked
Location very close to station and the city centre. Unfortunately the hotel was scaffolded when we were there and the park between the hotel and the station had been dug up. Otherwise, it was lovely. Also, the free seniors breakfast was a pleasant surprise
Stayed in September 2022
Reviewed: 17 October 2024
Raymond
United KingdomThe receptionist was rude and argumentative. I was the leader of the group and had booked a table reservation for group dining months in advance, However, when we went to the dining hall, the receptionist said we had no group reservation! I showed her the email confirmation, but we were told the Mercure had no dining for our group. We went to the local Brasserie and had a great meal. My advice is to stay in a hotel outside of the city, because the traffic is a nightmare when navigating to the hotel. We will not be booking this hotel again.
We had underground secure parking for our group's motorcycles.
Stayed in September 2024
Reviewed: 3 September 2024
Lucian
RomaniaThe pillow was not very confortable, was too soft, but the bed was very good. Also, at the breakfasr table, it could be usefull a small bucket where the egg shells, grape seeds, napkins, etc can be collected instead of putting them on or near the plates.
Location is perfect, just vis a vis the train station. Quiet hotel. The view to the Mulhouse cathedral was fantastic. Very god breakfast.
Stayed in August 2024
Reviewed: 4 August 2024
Ohad
IsraelRight next to the city center and the train station. rooms are comfortable and very clean. the hotel has a parking garage which is very convenient if you're arriving with a car like I did. hotel has a restaurant for dinner with great food.
Stayed in July 2024
Reviewed: 21 October 2023
Alvarez
United StatesPaper thin towels. No English TV stations or English subtitles available.
Workers, building,
Stayed in October 2023
Reviewed: 28 August 2023
Georges
LuxembourgAC didn't work (on a very hot day/night), didn't sleep much as a result; check-out was complex (breakfast was charged and couldn't be reversed).
location opposite train station; small underground parking garage (free);
Stayed in August 2023
Reviewed: 22 August 2023
Bassam
United Arab EmiratesThe A/C wasn’t cooling enough even at 5 degrees & the fan was noisy. The shower soap dispenser was empty, & bathtub wasn’t cleaned properly; had hair on it!
Free Parking, helpful night receptionist
Stayed in August 2023
Reviewed: 30 October 2022
Matthieu
BelgiumNo parking Breakfast was terrible
Stayed in October 2022
Reviewed: 16 September 2022
Susan
United KingdomVery tired room for a superior room in fact we doubted that it was a superior room looked and was the size of a standard room .
We stayed before at this hotel hence returning again. Sadly the room we were in this time was by far different from before, very tired small, but for one night was okay.
Stayed in September 2022
Showing 1 – 25
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