Amazing pool and jacuzzi! A perfect place to relax on the terrace after enjoying the pool and jacuzzi. The hotel is very quiet, spotless, and has a fresh, pleasant smell everywhere. The rooms are big and comfortable. Breakfast was excellent, especially with the French juices. A truly relaxing stay!

Stayed in August 2025

Everything was great

Pool and spa, although rather popular

Stayed in February 2025

There was cold in the lobby and bar.

Stayed in April 2025

Good location oops a ski lift.

Lovely property Staff were amazing happy and helpful

Stayed in April 2025

Check in time is quite late considering you have to pay for the full day. It would also be lovely to have some alternative food option in the evening outside of the full set menu meal, even a limited room service menu.

Staff were wonderful at this hotel, went above and beyond in the restaurant & bar. The buffet breakfast was perfect and we dined in the evening restaurant several times. We enjoyed the dishes they served. Our son loved the climbing wall in reception, such a unique and novel idea for busy children! The pool and spa area was lovely, the outdoor hot tub in particular and it was good to have one inside as well for when the other was busy. The beds were very comfortable and we had a lovely big spacious room for our family. We will definitely be back.

Stayed in March 2025

The location is great for ski-in, ski-out access, and the spa area is lovely—perfect for relaxing after a day on the slopes. The hotel can provide walking map to access different lifts as it is not clear how to walk to lifts and come back via different ways to level 1. The staff is helpful in explaining however to me I needed a map to follow , it would be clearer . Also, we ran into a small issue with the TV, which wasn’t connected to the internet. We asked for assistance but unfortunately, no one came, so we weren’t able to watch Netflix or mirror our iPad during our stay. This isn’t a criticism of the hotel itself, but just a heads-up for future guests: we didn’t realize that parking in the Les Arcs area comes with a charge of €22 per day. We ended up paying €30 per day through the hotel, which was mentioned on the website, but I had hoped we might be able to park elsewhere and avoid the fee. That wasn’t possible—so just be aware of the extra parking costs in the area.

Stayed in March 2025

Great breakfast choice, lovely pool and friendly staff

Stayed in March 2025

Breakfast could be managed better. There was a wait for tables to be cleared.

Comfort

Stayed in March 2025

Nil

Food at hotel was amazing

Stayed in February 2025

That we only stayed one night so didn’t get a chance to use the pool

Staff went the extra mile - running down to tell the kitchen when we arrived late and hadnt eaten.

Stayed in February 2025

Everything was great - location, staff, facilities and food. Perfect for our stay.

Stayed in February 2025

L’amplitude du Check in et Check out. Respectivement 17h00 et 10h00

Le spa

Stayed in February 2025

Too far out of town

Good staff.

Stayed in January 2025

7-8 adult time area bit should be managed. As sometimes children running around in the evening. Jumping in pool etc.

Pool & Spa facilities, dinner, breakfast, staff everything was good.

Stayed in January 2025

When the hotel is full, there isn’t enough space in the dining room for everyone, so you either have to eat late (after 8.15pm) or sit in the overflow area next to the bar which doesn’t have the same ambience. The staff are also then run off their feet trying to cover both areas and the whole experience just feels a bit stressful. It wasn’t like this every night but the hotel needs to find a way so that everyone can eat when they want (perhaps starting dining at 6:30pm) or offering a different more casual menu (e.g. burgers, pasta, pizza) in the downstairs dining area.

Staff were friendly, design of the hotel, rooms and bar were modern, comfortable and cosy, breakfast (especially the omelette station) and cocktails were great. Great location close to the Charmetogger lift. Beautiful views down the valley from the rooms.

Stayed in January 2025

A bit far from the center of 1800

The pool The amenities The kindness of staff Ski in ski out

Stayed in December 2024

There is not much to fault here, we will be back and really enjoyed our stay. At times during breakfast they ran out of certain items, check in at 5pm is very late, especially as you have to check out at 10am.

Wonderful hotel with lovely staff and facilities. Loved the spa facilities after a long day on the slopes.

Stayed in December 2024

Nothings. All was nice

All was super! Thanks a lot! My dream is to come back!

Stayed in September 2024

All was good

Breakfast was fantastic Very clean Staff were lovely and helpful View from balcony was amazing Garage for our motorbikes

Stayed in August 2024

Everything was amazing safe place for our motorbikes lovely staff very helpful Accommodation was very clean and the view was amazing 🤩 breakfast was very good 👍

Stayed in August 2024

Very modern and stylish.

Stayed in August 2024

The wifi was not working very well and we could not open a window in our room, which was a bit unfortunate as it was hot.

The hotel is very nice, the location is also great. We enjoyed the food (breakfast and dinner) in the restaurant.

Stayed in August 2024

The place

Stayed in August 2024

Really helpful staff, including helping us fix a car break down and for those who are thinking of staying to MTB, very bike friendly. Great room, amazing valley view

Stayed in July 2024