Great location, looking out over the harbour. Comfortable well.appointed room. Ample parking. 5 mins walk to local shopping centre.

Stayed in August 2025

Nothing.

Location was okay. Hotel was near the centre.

Stayed in July 2025

Not much really.

Room clean and great staff. Bed was OK comfort wise, great shower and tv with tea and coffee facilities. Hotel was just around the corner from the bus and train station (buses are free by the way!) . Breakfast was really good with a wide variety of continental breakfast items and hot items.. eggs bacon and sausages. There were also a crepe warmer and all the usual cereals and juices. The breakfast area tended to always be busy which with only one coffee machine caused a bit of queuing. Very tight underground but free car park which you need to book in advance. All in all a lovely hotel and great value.

Stayed in August 2025

Milk would have been nice in room for tea/coffee making

Buffet style breakfast was excellent. Huge choice of hot and cold.

Stayed in August 2025

I liked the staff. They were very friendly and helped us with everything.

Stayed in August 2025

Excellent location, room had a great view.

Stayed in July 2025

Waited a long time for lifts, would prefer to take the stairs, but couldn't find them!

Great location, lovely staff, helped us with our early arrival

Stayed in July 2025

Nothing

Clean, good parking, good location and pleasant staff

Stayed in July 2025

When I asked if they had any gluten free beer at the bar as I'm Coeliac, I was laughed at! Whilst not expecting them to have it in reality, I wasn't expecting that response and another customer sat at the bar assisted with reviewing a bottle of beer which was actually 0% alcohol and not gluten free.

Location was excellent although security caused us an issue, even though we had pre-registered via an Accreditation Voiles de Legende as requested due to the Tall Ships event that weekend and had booked underground parking at the hotel, no one wanted to acknowledge the accreditation, so a waste of time completing this. 5 x motorbikes were turned away and advised to go to another entrance which was not easy to find. Even then we were turned away, but having booked to stay at the hotel we did have to make a stance as we were not prepared to park in a main outside car park away from the hotel with thousands of visitors expected to attend the tall ships event having pre-booked parking, so first impression was not good. The hotel was busy but breakfast was great with gluten free bread available and we had a cheese/charcuterie board one afternoon which was superb and the staff were really helpful.

Stayed in July 2025

The elderly couple from Birmingham who were complaining about everything.

Nice hotel in a great location, lovely staff. Underground car park.

Stayed in May 2025

The breakfast wasn’t replenished. Md the egg boiling machine was very low in water. Too many business people on laptops and interviews.

We liked to comfortable stylish room with carpets and being able to book a car parking space in advance.

Stayed in June 2025

Breakfast is good.

Stayed in June 2025

The reception staff were excellent, the room was immaculate.

Stayed in June 2025

Breakfast and clean rooms everyday

Stayed in June 2025

The breakfast area is quite small and some desks/chairs were meant to have a drink, not eat with plates. Also, the scrambled eggs need to be improved. The taste and the texture was all wrong. I expected better from Mercure. The soap in our room was empty. Luckily the one in the shower wasn't too far away, so we used that one. Please have the staff check if the soap dispensers are full after each visitor. Finally, Mercure should have some deals with the parking area. It is not nice to pay 21EUR for one day just to stay at the hotel.

Breakfast was fine, number of selections are adequate. The rooms were clean and nicely laid out. The staff were very helpful. There was minimal noise in the hotel. The airco in the room was excellent.

Stayed in May 2025

The bar area in the evenings was too bright causing lack of atmosphere

Location was fab,, decor modern and bright, friendly staff, tasty breakfast

Stayed in April 2025

Parking was full - not able to get in the hotel car park.

Good location , basic, clean & modern rooms. Ate in the restaurant and food was very good.

Stayed in May 2025

The room was very clean. Nerby shops and restaurants. Close to port and center.

Stayed in April 2025

Very good stay and night porter was very helpful.

Stayed in April 2025

great view. room was nicely decorated. mini bar. great breakfast!!

Stayed in April 2025

Nothing

Location car park

Stayed in March 2025

I would like to have a pool or a bath =)

I went for work with my colleagues

Stayed in February 2025

Would have been nice if you had a restaurant

Something for everyone at breakfast perfect

Stayed in February 2025

15 Euro for parking. No full service restaurant for dinner.

It was new. Staff were lovely.

Stayed in January 2025