Nothing

Great location just 10 minutes walk to Beaune centre. Plenty of secure parking. Comfortable rooms and good breakfast.

Stayed in September 2025

nothing

Very comfortable overnight stay. Room was clean. Good bed. Enjoyed the swimming pool. very easy walk into the town centre. Secure car park. Tesla charging.

Stayed in August 2025

Not so much a criticism but just to say the staff were great but at times a little stretched as the hotel was busy - popular obviously.

It is easy to get to given its location and there's good parking. The pool was lovely for my children and rooms very spacious and comfortable.

Stayed in August 2025

Good location, walking distance to the centre. Excellent reception staff.

Stayed in July 2025

Staff are very helpful, fabulous location for travelling south and good restaurant

Stayed in August 2025

Cleanliness, comfort and convenience to local attractions

Stayed in August 2025

Cleanliness of the room

We booked a junior suite for the 4 of us, with my kids on the sofa bed and my husband and I in the bed. I liked that there was a partition between the two and there was a walk in shower as well as a bath. The beds were comfy and the room was quiet. The room was uninspiring - quite boxy, and I found it to be less than clean - someone else’s socks on the floor and a dirty smear on the window, a couple of curlies in the bath 🤢 and the housekeeping staff had gone home for the day. It was a little inconvenient that the loo was separate and in the living space so we had to creep past the sleeping kids in the middle of the night. Otherwise a good room. The pool was nice to have for a stop over too. The hotel staff were kind and efficient, and very helpful when we had an unfortunate accident in the car park (not our or their fault). I left my AirPods behind and they found them and are posting them back to me. Breakfast was quite expensive for what it was but a good range overall. The hotel is a 10 min easy amble into the old town which is lively and has some restaurants and a carousel/merry-go-round for kids. Great place to stop over, though personally I wouldn’t consider this a destination in itself.

Stayed in August 2025

Paper cups in room not as good as proper cup for environment Not much coffee tea and milk in the room

Swimming pool Location Ev charging

Stayed in July 2025

All pretty good to me.

Literally 10 minutes walk into the centre of town, easy to find from the motorway, comfortable room in which everything worked, good breakfast and reasonable dinner (I would usually go out in Beaune but it was Monday night so little open), good free parking and generally efficient and friendly staff. The pool was inviting and lots of people making use of it.

Stayed in July 2025

Nothing

One of the best Mercure I ever stayed

Stayed in July 2025

I'd expect bath robes in a 4-star hotel. Surprisingly, there were none in our room. Also, I think it should be possible to wash hands in a toilet and not to run around the whole place to the bathroom. That was rather inconvenient as our children had to rush through our bedroom every time they wanted to wash their hands. Also, the sliding panel made noise when moved. What is really a miss - not only the roof in the restaurant was leaking to the floor during rain, but the poodle stayed overnight and was accompanying us during breakfast.

The room design was great. Master bedroom area is separated by a wide slide panel. I also liked the pool area. Very nice in this hot summer! Breakfast was lavish, and the restaurant was rather good, too.

Stayed in July 2025

Would have liked a safe in the bedroom ( you can ask for one at reception)

location, swimming pool, comfortable rooms, good breakfast

Stayed in July 2025

Room was not ready at stated time , or even 30 mins later which is frustrating - if you can’t get rooms ready for 2 pm check in then move to the normal 3 or 4 pm to avoid disappointment. Otherwise all good 👍

Restaurant- excellent food and service. Bar good as well.

Stayed in July 2025

Location was ideal for walking into town. Staff were charming Pool

Stayed in June 2025

That stay wasn't longer

Comfortable room, close to Motorway. Onsiite restaurant, very relaxing. Stocked fridge in room

Stayed in June 2025

Aircon was hard to work and we were hot in the night

Excellent breakfast and lovely pool. It was easy to walk into the centre of the town. Parking was very easy

Stayed in June 2025

Air con in rooms could be improved.

Great location, good facilities, very friendly and helpful staff , excellent breakfast.

Stayed in June 2025

Being asked to pay the bill At check in, then having to pay separately for bar drinks etc every time

Location, predictable quality, good breakfasts

Stayed in June 2025

Nice clean and comfortable hotel. Local town just a short walk away with lots of bars and restaurants. The hotel has a lovely pool and the room was equipped with USB charging points. Breakfast was nice and plenty of it (Buffet style).

Stayed in June 2025

Near the historical center, calm, secure parking

Stayed in June 2025

Nothing to dislike.

Within walking distance of town centre. Good standard of room, although slightly small was adequate for a one night stopover. Good choice of items at breakfast. Liked the water fountain in reception to allow you to refill your water bottles with filtered water.

Stayed in June 2025

The mattress cover was plastic and was very uncomfortable.

The staff were wonderful and very helpful when my husband became ill.

Stayed in June 2025

Carpet in the room.

The breakfast offered many options and items were readily refilled. The bed was comfortable. I had an injury at the time and still found the bed comfortable. The water refill station in the lobby was a great idea!

Stayed in May 2025

The room itself was okay - what's really uncomfortable is the plastic mattress cover which makes you sweat a lot at night. The curtains were super unhandy sliders which resulted in a lot of hassle and not being able to fully close or open them.

Very happy we could park the car in front of the door without extra cost. Nice to have swimming pool, though we did not use it, good and quiet rooms. Breakfast was good.

Stayed in May 2025