16 Place de Toscane, 77700 Serris, France
#143 of 289 hotels in Serris
Guests' ChoiceBased on 41 apartment reviews
8.0Cleanliness
8.0
Comfort
7.9
Location
9.3
Facilities
8.2
Staff
8.5
Value for money
8.3
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 12 April 2025
Magdalena
United KingdomThe apartment wasn't clean. It was very dusty eg. on the radiators and the extractor fan was extremely dirty. It was also a strange smell in the apartment. The apartment needs some work. Some attention.
The contact with the owner was really good. The location was good as well. We walked from Disney. It took us about 20 minutes. We spent only one night here. I like the area. The huge shopping centre is just next door. I liked the easy walk to the train station (just through the shopping centre).
Stayed in April 2025
Reviewed: 21 March 2025
Jane
United KingdomWas a little tricky to find
Walking distance to val de europe, 8 mins drive to disney. Clean, quiet, free parking, lots of disney touches
Stayed in March 2025
Reviewed: 22 January 2025
Mcdermott
United KingdomThe location was amazing , exactly what I was looking for , central to everything .
Stayed in January 2025
Reviewed: 27 December 2024
Chantal
United KingdomReally lovely apartment and location. Nicely decorated for Christmas too.
Stayed in December 2024
Reviewed: 1 December 2024
Charlotte
United KingdomMy only negative would be finding the property. We didn’t get instructions of where to find it or the access code until 6pm via WhatsApp and we arrived at 4.45pm so we’re walking around for an hour in the rain with a 2 year old trying to find it. Check in was from 2pm so it would be good to get instructions for then in readiness for arrival after. Once we knew where it was there were no problems and it was easy to get to. Just a shame we didn’t know sooner as it set us off for a bad start after a long journey with a toddler.
The apartment is in a great location for Disneyland and right next to a large shopping centre. Very good value for money. The host messaged throughout our stay to make sure we were okay which was nice. The apartment had everything you would need and even had a few toys which my toddler loved, thank you. We would stay here again.
Stayed in November 2024
Reviewed: 28 October 2024
Erin
United KingdomStrange smell- only for this it would have been absolutely perfect!!
Location was fantastic- central to everything!! Very easy to find
Stayed in October 2024
Reviewed: 12 October 2024
Irina
IrelandThe location is perfect. The host communicates fast. Free parking next to the apartment
Stayed in September 2024
Reviewed: 23 September 2024
Jennie
United KingdomThe mattresses on the beds weren't very comfy, could do with replacing I think
Great communication from host. Organised a transfer from the airport for us and the driver helped us get in which was really helpful. Great location with loads of restaurants next door but also really quiet. Apartment well equipped and perfect for our one night
Stayed in August 2024
Reviewed: 29 August 2024
Natalie
United KingdomThe double bed in the bedroom was not very comfortable but the pull out sofa bed was excellent. The Disney waffle maker and sandwich toaster was filthy and needed a good clean before using. I would take my own towels next time as they were very worn and rough.
The location to Disney was great. A simple 20/25 minute walk. Also located in a huge shopping center so lots of places to eat on your doorstep. The owner was very friendly and sent over instructions when asked regarding access as I didn’t receive an email as stated.
Stayed in August 2024
Reviewed: 6 August 2024
Frank
NetherlandsThe location is excellent for a trip to Disneyland.
Stayed in August 2024
Reviewed: 11 June 2024
Anna
Ireland- not cleaned well: a lot of dust in the airhole, hairs in the bath - kids safety: cleaning products and chemicals are stored in the bottom of kitchen storage, which is easy accessible by kids. I would suggest to move them up as this type of properties are typically rented by families with kids - Mosquitoes: my daughters got heavily bitten by mosquitoes, we even had to use medications for one of them as she received over 30 bites. We stayed the next night in the Disney hotel and there was zero mosquitoes - even though it was within the 6 mins drive. I think there should be warnings about opening the windows in this apt + a proper AC system in place
- location - Disney+ - very nice host, excellent communication (we forgot something and they were open for us to come back to pick it up after check out) - great water flow in the shower
Stayed in June 2024
Reviewed: 7 June 2024
Giovanni
ItalyNo reception, no services
Position, size of the apartment
Stayed in June 2024
Reviewed: 3 April 2024
Joanne
United KingdomJustna couple of suggestions - main bedroom only had a light curtain cover on window..Quite see through, so room was very light early morning. We were up early for a flight, so not a problem for us, but do feel heavier curtains are needed. Bunk beds needs higher spec mattress perhaps.. I tried the lower one and could feel springs immediately . My 13 year old daughter used who is as talll and same weight as myself used this.
The location is really great. Literally steps from Val De Europe large shopping centre with shops and food court. Lots of choice of food. Also a small .courtyard with restaraunts is directly next to property, which would be nice in summer . I also noticed a shopping village just yards down street turning left. The property is around 10 minutes from Disneyland. Owner was prompt with communications and sent info via what's app with information / photographs how to find and how to enter. . All pretty straightforward. Taxi dropped us off at address. Property was clean and i was happy with stay. Wpuld use again due to great location. No need to wander in unfamiliar place .
Stayed in April 2024
Reviewed: 28 February 2024
Denis
United KingdomHot water ran out too quickly
Location
Stayed in February 2024
Reviewed: 18 February 2024
Lee
United KingdomThe location was within walking distance from Disney and was attached to a great shopping centre. There was no iron or ironing board when we arrived but one was delivered to us quickly by the host.
Stayed in February 2024
Reviewed: 27 January 2024
Patricia
PortugalNot a dislike but maybe add to your welcome message advice on location for walking from train station, ie what door to cut through shopping centre. Also the sliding doors need to be fixed, especially mirror one!
Location is excellent. Loved the lights and Disney theme, right on the doorstep of shopping centre entrance and handy for stocking up on snacks before park days.
Stayed in January 2024
Reviewed: 22 June 2025
Lorraine
United KingdomAfter reading past reviews i am amending review, owner knows there is no bedding and when i asked him he said all was there. We had to buy bedding in Primark to make stay pissible. Not a comfortable apartment, budget, no comfort, host would need to up his game. They was not enough bed linen/pillows duvet. The sofa bed was very uncomfortable. There was one saucepan, one frying pan, no bottle opener, cork screw. Place could do with some TLC. Lack of bed linen/sofa bed was biggest issue.
Location was great beside large shopping centre
Stayed in May 2025
Reviewed: 17 February 2025
Armando
MexicoWe stayed one night, the experience was nice and comfy, the entrance was a little confusing.
Stayed in November 2024
Reviewed: 30 January 2025
Emma
United KingdomThe owner didn't communicate very well we ended up contacting the taxi man for help because he knows the owner. Mattresses wasn't the best could do with a new ones they was pretty flat. But this is the only negative I can say about the stay.
The taxi driver was amazing really helpful and was more than happy to help us. It was right by the shopping mall. And a 2 minute train journey to disneyland accessing train station through the mall. Owner brought me a little something to the apartment for my birthday.
Stayed in January 2025
Reviewed: 23 December 2024
Jak
United KingdomThe only worry we had was leaving the accommodation during early morning as it is a gated area, although again, the host sent WhatsApp instructions on how to leave, I would recommend any one to do a trial run on getting out of the gates which he describes, I done this the night before we left and it made me feel at ease for my early morning taxi to the airport.
The transfer from the airport arranged by the host was well worth it, he made sure we got into the property without any stress. We arranged after midnight so main gate was closed, thankfully the host had sent WhatsApp messages detailing how to enter the property. The location was perfect, a 25 minute walk to disney land and a the property is based within val d'europe shopping centre, McDonald's was a 2 minute walk away for those who like a home comfort or fussy eater children like ours.
Stayed in December 2024
Reviewed: 26 November 2024
Jayne
United KingdomThe first night we stayed it was like they had forgotten to clean it before we arrived the sink was dirty , the cloth for the kitchen was dirty ,the floors had not been cleaned there was a funny smell through the apartment but as it was fairly cheap and we where only there for one night we let it go
The property was in a great location and really nice we stayed on two separate nights at the start of our trip before staying on site at Disneyland and the end of our trip both where very different experiences The 2nd night was really good very clean and tidy and on this experience would possibly return
Stayed in November 2024
Reviewed: 2 September 2024
Gemma
United KingdomPerfect accommodation for visiting Disney. Lovely size and very homely. We loved the Disney touches. Host very friendly Great value for money
Stayed in September 2024
Reviewed: 24 August 2024
Penguin
ThailandExcellent host and central of shopping center
Stayed in July 2024
Reviewed: 11 May 2024
Silvia
United KingdomAll good
Location and clean
Stayed in April 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content