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Reviews of Mercure Lyon Centre Beaux-Arts 4 stars

73-75 Rue du Président Edouard Herriot, 2nd arr., 69002 Lyon, France

#24 of 136 hotels in Lyon

Guests' Choice

Review score

Based on 623 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.7

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 6 September 2025

    10
    Lovely
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    All good . No problems

    Great position…we walked in every direction and it was lovely

    Stayed in September 2025

  • Reviewed: 4 September 2025

    10
    Great location to explore Lyon
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location and very comfortable rooms.

    Stayed in September 2025

  • Reviewed: 4 September 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    My room had no view and no room to put my clothes

    Stayed in August 2025

  • Reviewed: 31 August 2025

    10
    A beautiful boutique hotel in an exceptional location
    • Business trip
    • Solo traveller
    • Privilege Double Room
    • Stayed 5 nights

    At first, there was a little confusion with paying for the hotel. Upon arrival, I was asked to pay for my stay, even though I had already paid for it in advance. It was a very unexpected situation, but fortunately it was resolved quickly and I didn't have to pay twice.

    Excellent location on a major shopping street, just a few minutes from the restaurant street. The Old Town, Town Hall Square and other places are also within walking distance. The boutique hotel is beautiful and comfortable, located in a grand building. The Privilege Room is spacious, the room has everything you need (including a large TV, refrigerator, coffee machine, ironing facilities). The spacious bathroom has high-quality toiletries, a decent hairdryer, and a mirror with lighting and magnification. Overall, the lighting was cozy. A rich and varied breakfast is served in a beautiful dining room. The hotel and rooms are very clean and the staff communicates in a friendly and polite manner. Upon arrival at the hotel, a pleasant welcome and a small gift awaited in the room.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    10
    Wonderful Lyon where we stayed at the best hotel.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    X

    Excellent view from our window Very good breakfast with good coffee And VERY serviceminded, nice and helpful people working in your reception.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    8.0
    A quality room at a central location
    • Business trip
    • Solo traveller
    • Privilege Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The availability of food & drinks in the hotel itself

    Perfect room ( Privilige) nicely at the city centre

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Central Lyon
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower needed repair to holder and wood work rotted. Had to ask for milk . Breakfast was good, but expensive. Only went once as a result.

    Very central Hotel. No traffic or street noise. Staff were good.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Fine hotel in Lyon
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The shower with no doors meant showering was not the relaxing event I like it to be. Had to keep an eye on the floors to make sure they stayed dry. The $$ deposit was a surprise and should be more clearly disclosed.

    Excellent location within walking distance of main sites and old Lyon. Mostly clean, good shower pressure. Friendly cheerful staff.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    The breakfast room was too small and the breakfast is not good .
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 3 nights

    The breakfast was poor and the place where it was served was awful and small .

    The location and the room were very good .

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    Great Location and Friendly Staff
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our room had limited natural light, and I found it a bit pricey, but I would still recommend it overall.

    The hotel is in the best location in the city—walking distance to everything you want to see and do! The staff is very friendly, and the breakfast was delicious

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Comfortable, cosy with great vibes and service!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    The room was very compact, barely enough space to open the ironing board! Couldn't get a full view in the mirror because the chair was squashed in front of it

    Everything was great including the staff, cleanliness, comfort of the bed and room. We had a room with the balcony and could see the fountain and square which was great! The location and area is amazingggg, so convenient to enjoy Lyon from here. Highly highly recommended!!!

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    View, there wasn't one.

    Location.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    We had a wonderful stay at the hotel and the staffs were very welcoming.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff were very kind and they also left a little welcoming note with a small packet of cookies in the room to welcome us. It was really a very sweet gesture.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    I really enjoyed my stay. The hotel is located in a beautiful historic building right in the heart of Lyon. We requested a room with a street view and were delighted to have one overlooking Place des Jacobins. The hotel’s amazing location made it easy to explore the city’s main sights, shops, and cafés on foot. We didn’t have breakfast at the hotel, so I can’t comment on that.

    Stayed in July 2025

  • Reviewed: 7 August 2025

    7.0
    Perfect position and cosy feel.
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was quite small but was comfy.

    Loved its position in the centre of Lyon and the decor.

    Stayed in July 2025

  • Reviewed: 7 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room’view

    Location

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Couldn’t find any negative feedback

    Centrally located, comfortable room. The hotel offers everything you need. Pet friendly, our dog loved the treat laid out for him in the room

    Stayed in August 2025

  • Reviewed: 5 August 2025

    7.0
    I was happy with my stay over all.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights

    Beds were a bit hard to sleep on and pillows were flat. The breakfast staff was welcoming. The food was ok, but I chose to only eat at the hotel for one morning.

    Location was great, the hotel was pretty and clean. Staff was welcoming.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Good location and very good breakfast.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The very small rooms.

    Location.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    9.0
    Great location, friendly and helpful staff, very good breakfast, well designed room
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was a bit small.

    Great location, friendly and helpful staff, very good breakfast, very well designed room with all the amenities, where you can open the window to let the fresh air in.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Comfortable chic boutique hotel. Centrally located.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    8.0
    Great location beautiful amenities and comfortable room
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast room was way too small for the ratio of people in the hotel and felt very squeezed ! The variety of breakfast food was lovely but they need to consider moving to a bigger room !!!!!!

    The location was fantastic, cleanliness and beautiful amenities! Staff were all very friendly and accommodating

    Stayed in July 2025

  • Reviewed: 28 July 2025

    9.0
    Lovely stay! Helpful staff and perfect location.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Aircon wasn’t very strong and needed to be when it was 36 degrees outside!

    Perfect location on central Lyon - everything within walking distance. Staff were so friendly, welcoming and helpful

    Stayed in June 2025

  • Reviewed: 27 July 2025

    9.0
    very enjoyable
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 5 nights
    • Submitted via mobile

    staff were friendly. Good variety of foods from which to choose

    Stayed in June 2025

Showing 1 – 25

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