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Reviews of Hotel Montsegur 3 stars

1 Avenue Bunau Varilla, 11000 Carcassonne, France

#18 of 47 hotels in Carcassonne

Guests' Choice

Review score

Based on 154 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.6

  • Location

    8.3

  • Facilities

    8.2

  • Staff

    9.5

  • Value for money

    8.2

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 28 August 2025

    8.0
    The manager was so lovely and the hotel was really characteristic
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing really

    We didn’t have breakfast - the location was lovely and walkable to old Carcassonne through le Bastid Area which was really lovely too - the hotel was full of character and we loved our room

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    30 minute walking distance to old town. Petite Train and bus stop outside hotel.
    • Leisure trip
    • Couple
    • Double Room with One Queen Bed
    • Stayed 2 nights
    • Submitted via mobile

    Traditional building and furniture. Staff friendly. Secure parking for motorbike.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Very good
    • People with friends
    • Quadruple Room (2 Rooms)
    • Stayed 1 night
    • Submitted via mobile

    The rooms are a bit small

    The nicest and friendliest hotel owner in the world!!!!

    Stayed in July 2025

  • Reviewed: 16 August 2025

    8.0
    Comfortable and clean. Lovely staff. Room for improvement with the breakfast menu.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The location was a long walk from the train station, about 20 minutes and the streets were poorly lit and uneven at 10 pm. The breakfast was basic, pastries were not fresh, we would have liked a more varied breakfast.

    Charming old style hotel with comfortable beds. Lovely and quiet, even in high season

    Stayed in August 2025

  • Reviewed: 21 July 2025

    9.0
    Great! Would definitely stay again. Top tip - ignore the Disneyland that is the Cite, stay here!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Lovely small hotel. Brilliant location - short walk into centre of town. Welcoming and very helpful staff

    Stayed in July 2025

  • Reviewed: 9 July 2025

    7.0
    Comfortable stay with helpful staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    We visited Carcassonne to see the ancient walled city. The hotel was in a reasonable location and met all our needs with a room of generous proportions. The staff were very helpful recommending a suitable restaurant for our evening meal. Breakfast was in a small room nicely decorated and with a video about the history and the local area, a nice change from the sometimes depressing news that is often shown. The hotel itself was around a 10 minute walk to the modern town centre where our restaurant was and a further 10 minutes got us to the old bridge across the Aude to the ancient city.

    Stayed in June 2025

  • Reviewed: 8 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about. As an option for improvement, I think a rearrangement of the decor could make the beautiful house look even better.

    A good option with an adjusted price in a beautiful 19th century house very well preserved with all its charm. The setting is quiet, easily accessible by car, and within walking distance of a pleasant stroll to the main square of La Bastide. Pleasant and very polite staff.

    Stayed in July 2025

  • Reviewed: 20 June 2025

    9.0
    Highly recommend.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Nothing

    Lift. Good secure parking. Walking distance to Castle. Good food recommendations were much appreciated.

    Stayed in May 2025

  • Reviewed: 8 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Size of room smaller than expected and shower too small for someone over 6 ft

    Historical building, secure parking and location Breakfast was great too

    Stayed in June 2025

  • Reviewed: 20 May 2025

    9.0
    Lovely authentic hotel
    • Leisure trip
    • Couple
    • Double Room with One Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Location wasn't great, bit of a noisy crossroads.

    Great hotel, very authentic and well looked after. It was like going back in time. So very clean.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    8.0
    Very good staff; everything else was acceptable/good.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The location did not seem great, but I think the layout of the town makes it difficult to have a very good location (close to train station, restaurants and the old city; this location does not meet any of these very well). I do think most people visit Carcassonne by car, which we did not.

    The staff (family) at this hotel were very good and helpful. The room, breakfast and location of this hotel were acceptable, but not notable. The room did have good lighting, which we appreciate.

    Stayed in May 2025

  • Reviewed: 8 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Comfortable room and good choices for breakfast.

    Stayed in September 2024

  • Reviewed: 15 October 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • King size bed Room
    • Stayed 1 night

    The parking area was very tight. Trying to fit too many vehicles in a very small space!

    Everything was quite acceptable. The concierge and his staff were extraordinarily helpful.

    Stayed in September 2024

  • Reviewed: 15 October 2024

    8.0
    Good value for money
    • Leisure trip
    • People with friends
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Locatie

    Stayed in October 2024

  • Reviewed: 14 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was really nice typically french

    Stayed in October 2024

  • Reviewed: 9 October 2024

    8.0
    A quaint hotel with very friendly and helpful staff.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    A very traditional hotel, well placed to explore the town, very friendly and helpful staff. It was once a large and very grand house so space in some areas is a little tight but overall it suited our requirements well.

    Stayed in October 2024

  • Reviewed: 6 October 2024

    8.0
    Lovely quaint hotel.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    This was a very quaint and comfortable hotel. I really loved the special service including bringing coffee and wine to my room. Breakfast was very nice. I would defiantly come back.

    Stayed in September 2024

  • Reviewed: 30 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The property is a charming 19th century building near to the town centre and within 15 - 20 minutes walk of the old citadel. The decor in the property perfectly suit its style and period and the service was extremely good and helpful. We would certainly use this hotel again.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    7.0
    An excellent experience at Hotel Montesegur.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    The hotle is somewhat dated but in some ways that added to its charm.

    Thew preoperty is well located. The staff were very friendly, helpful and efficient.

    Stayed in September 2024

  • Reviewed: 20 August 2024

    9.0
    Very comfortable. Good night's sleep. Free car parking
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    A very comfortable room, adequate facilities with friendly owner on hand to assist with anything that might be needed. An excellent family run hotel

    Stayed in August 2024

  • Reviewed: 17 August 2024

    8.0
    The hosts were very helpful, welcoming and friendly. The property was exceptionally clean and comfortable.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little further from Carcassonne’s medieval city than we realised

    It was very clean and had good basic facilities

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Nice old-fashioned hotel.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning unit was slightly noisy, but it was.bearable.

    The Hotel had a nice old-fashioned feel about it, the staff were welcoming on arrival. The car park was secure, which was good. The bed was comfortable, and the room was a fair size. The hotel is located not too far away from local restaurants.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    8.0
    Excelent location for a Carcassonne discovery trip.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Sound insulation fron the street is below what it should be.

    Nice location, close enough of everything but away from the confusion. Professional and competent staff. Parking is important.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    7.0
    Okay.
    • Leisure trip
    • Couple
    • Double Room with One Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast. Not great. I know it was a Monday morning, but I would have liked fresh croissants etc. clearly from the previous day. Pity as it is a lovely hotel.

    Comfortable room. Very pleasant and helpful host.

    Stayed in July 2024

Showing 1 – 25

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