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Reviews of Novotel Lille Aéroport 4 stars

55 route de Douai, 59810 Lesquin, France

#7 of 10 hotels in Lesquin

Guests' Choice

Review score

Based on 88 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 15 June 2025

    9.0
    Easy and pleasant stay
    • Leisure trip
    • Couple
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The hotel was very easy to find, close to the motorway and there was plenty of parking. We had a quick stop just to sleep and a pleasant stay. The staff at the reception was very helpful.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    9.0
    Great place, good value for money.
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    This place clean and well organize. We loved to stay

    Very nice place and clean. Everything is good.

    Stayed in June 2025

  • Reviewed: 26 May 2025

    8.0
    Good location for us.
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    You would need a taxi or Uber to go places but not a major problem.

    Good location for us. A short journey into city centre.

    Stayed in May 2025

  • Reviewed: 16 March 2025

    8.0
    Excellent service, very good staff and customer service
    • Business trip
    • Solo traveller
    • Classic Double Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Aged rooms

    What you expect is what you get. Great staff and good location. Room are good size but a bit aged.

    Stayed in March 2025

  • Reviewed: 28 August 2024

    8.0
    Quite pleasant stay with our short break to France with Family & Friends
    • Leisure trip
    • Family with young children
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 2 nights

    Separate toilet and bath, do not prefer it at all. Not at all convenient. On our 1st day, in the evening, children were playing Uno in the lobby, one of the staff was quite rude to them. They were not very loud but he kept on complaining to them directly not to us that they were being loud, which they werent. After few times, I had to tell him off as he was being unreasonable and quite rude. But he stopped after that.

    Room size was adequate for our family of 4 (2 children 7 & 1). Well equipped, comfortable bed, even had a little fridge which I didnt expect. Hotel Lobby had lots of areas for having chitchat with friends, had games for the children, our boys loved playing them. Had a cozy separate seating area with large tv. Really impressed with this arrangement. Breakfast menu was pretty good, quite a lot of options. Parking on site was free and had quite a lot of space. Staff- All the staffs were really nice and helpful. My son left his Samsung tablet on the lobby by mistake and we were out the whole day. after returning to the hotel, we realised it was missing. But luckily one of the staff spotted it and stored it safely with them and we found it. Very very helpful staff. Also, my child became sick and threw up the night before we left, even though we cleaned it but still informed at the reception. They were very caring about it and reassured us that it was not a big deal. Location- only about over an hour from Calais port, 1hr from Ghent, has a McD just next to it, petrol station only few mins drive. Also, there was a halal chinese buffet about 3mins drive called Royal D'Asia. We loved their food.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    7.0
    Good
    • Business trip
    • Group
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 3 nights

    It could be better to have a elevator

    Stayed in August 2024

  • Reviewed: 1 April 2024

    8.0
    Comfortable airport hotel
    • Leisure trip
    • Family with young children
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    A bit dated furniture but still in great shape

    Historical Accor! Clean and simple with all you may need for a short stay in airport hotel

    Stayed in April 2024

  • Reviewed: 21 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent location. Helpful staff comfy bed , good breakfast.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    Overall quite a disappointing experience
    • Leisure trip
    • Family with young children
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The booking was not found easily in their system We were requested to use the credit card for a deposit (when they saw our nationality?) A lot of condensation on the windows Empty shower gel recipient Heat/entilation very noisy and bathroom ventilator was connected to the room ventilation so no way of using these separately

    It was clean and relatively quiet

    Stayed in December 2023

  • Reviewed: 30 October 2023

    9.0
    Really good
    • Business trip
    • Solo traveller
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Ac seems to be having an will of it’s own

    It was a very decent hotel, quite suitable for travel

    Stayed in October 2023

  • Reviewed: 2 October 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It felt a little bit old or overpriced for the value.

    It was close to the airport, and you had a big lobby with lots of space to stay in and wait for your plane.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    9.0
    perfect for what we needed
    • Leisure trip
    • Family with young children
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 2 nights

    pool was closed because of 'bad weather' (it was a bit cloudy...)

    clean room, friendly staff, had a mini arcade machine

    Stayed in August 2023

  • Reviewed: 13 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No secure place to store bikes

    Excellent breakfast and lovely clean rooms

    Stayed in August 2023

  • Reviewed: 27 July 2023

    8.0
    Decent stopover on the way
    • Leisure trip
    • Family with young children
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing much. Could add a playground for kids?

    Decent hotel with nice lobby (great nooks, crannies and entertainment) , swimmingpool, and comfy rooms. Nice that they have 4 person rooms for families. The outside and the area are a bit 'run down' and 'industrial'. So not for visiting the town. But location is great as a stop over with a car. The multiple craft beer restaurant/bars in walking distance are a great bonus.

    Stayed in July 2023

  • Reviewed: 2 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There was a bit of a bad smell in the halleay

    Very good for a family with small children

    Stayed in July 2023

  • Reviewed: 29 May 2023

    8.0
    Nice hotel for a city trip
    • Leisure trip
    • Family with young children
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 2 nights

    No complaints the hotel was perfect for a short city trip

    Nice room (family room) with comfortable beds and clean bathroom. Facilities were nice, had a soccer table and a corner where you can play board games and a gaming computer with old console games which me and the kids enjoyed the most :-) Breakfast was good no complaints. Close to the highway so you can get to the city centre quit quickly.

    Stayed in March 2023

  • Reviewed: 28 May 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    breakfast, short on staff and almost everything was already empty at 09:00. payed extra for the breakfast but definitely wasn’t worth it.

    location

    Stayed in May 2023

  • Reviewed: 17 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 1 night

    The swimming pool is dangerous, Hotel needs to provide something like a security line to define the swimming and non-swimming area.

    Modern nice hotel

    Stayed in August 2022

  • Reviewed: 18 September 2022

    8.0
    Great stay. Friendly staff. Value for money. Swimming pool was a plus for the kids
    • Leisure trip
    • Solo traveller
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 2 nights

    Lack of converters for UK plugs. It would be useful to either loan or sell these to UK guest.

    Well suited location, close to places to eat and 10 minutes away drive from the train station

    Stayed in August 2022

  • Reviewed: 31 August 2025

    3.0
    Could have been good
    • Leisure trip
    • Family with young children
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately, breakfast was extremely disappointing. The breakfast bar was messy and dirty. A previous guest may have left a half-eaten piece of fruit on a tissue near the bread area. The fridge was broken, which caused the yogurt to curdle. Sadly, my husband ate some before realizing it had gone bad. The boiling egg machine wasn’t plugged in properly, so when we set our timer, the egg was still raw. The scrambled eggs were empty, the bacon was dried out, and only a few sausages were left. Bread area was pretty empty too, I would suggest to always refill. Even the cheese had melted, which makes me think there was an electrical problem. The staff was not very attentive, which meant I had to go to reception for them to handle the situation.

    Convenient location before heading back to UK from Calais with the family.

    Stayed in August 2025

  • Reviewed: 5 August 2024

    6.0
    Ok, for an overnight stay
    • Leisure trip
    • Family with young children
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Pool was unusable as it was dirty and the outside terrace space was smelly. Avoid room 10 as it is adjacent to the stairs to the and constantly noisy with people going up and down during the night

    Convient for Lille city centre

    Stayed in August 2024

  • Reviewed: 9 May 2024

    10
    Perfect!
    • Leisure trip
    • Family with young children
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    We were very satisfied with our stay. Not far from the city and also the airport. Clean and comfortable hotel. Free parking. I would like to congratulate all the friendly and helpful staff. Not only the hotel staff but also the hotel cleaners are friendly. I booked a room late in the evening but they were able to fulfill my request successfully. Breakfast is also appetizing.

    Stayed in May 2024

  • Reviewed: 25 January 2024

    6.0
    Good stay
    • Leisure trip
    • Solo traveller
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There were no proper cups, only paper cups for hot beverages in the room. The TV only had french channels and 1 english speaking news channel.

    It was clean and tidy. The tea was good and the breakfast great. The staff was lovely too.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room with 1 Queen bed and 1 Double Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Non complaint

    Everything was great

    Stayed in January 2024

Showing 1 – 25

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