There is confusion over the availability of a shuttle, as it is listed as an available amenity. We were explained later most guests arrive to the hotel by car transport or rental car. We are from NY and were visiting a few spots on the coast that are known for heavy traffic so we opted to use the train. As we have in Switzerland, italy, numerous times we assumed there would be transportation service from the stop to the hotel which was a 10-minute walk on a busy road with no sidewalk as we were arriving around 5pm. Since this hotel also doesn’t do email or booking.com message prior to your stay this aspect was missed on my end and we needed to pay €30 to get a taxi to drive all our luggage the 10 mins. Photo below is our walk to the train stop the day of departure. Due to the location being a little rural ubers are the cheaper option but not reliable for this exact need. Overall it might benefit the hotel to truly earn the 5-star rating by investing in a golf cart sized shuttle to offer for the guests who may be arriving/leaving via train. The hotel did compensate our taxi cost with beverages which highlights the great customer service. Additionally the lunch menu really needs a burger, sandwich or panini option or atleast chicken skewers, as others mentioned. Overall highly recommend!

The aesthetic and design is absolutely what makes this hotel a destination. The rock carved pool and unobstructed beach front views with no other immediate nearby hotels is amazing. The spa masseuse Carolina is absolutely amazing at the lymphatic gua-sha style massge, go for the 75 min. The breakfast was consistently great for eggs and fresh fruit along with tons of baked breads and croissants. Options for every one, coffee/lattes great. The service by the pool well staffed and never a long wait for your order, the rooms very comfortable and all facing the water for the most part. Patios off the room perfectly sized to sit and enjoy the views, as well as outdoor movie nights a great touch! The restaurants while pricey, as expected, had great options and especially loved the wagu steak and frites. Customer service by the staff is viewed as 5-star as they will assist and rectify any reasonable issue.

Stayed in August 2025

Unique and splendid design with amazing atmosphere amd design

Stayed in August 2025

The rooms were small

Location is fabulous

Stayed in August 2025

Pool, ocean, location, food

Stayed in July 2025

Loved every aspect.. every detail was considered and well laid out. It was a very special stay indeed

Stayed in August 2025

The gym could have been with a sea view room:( Staff is young and nice but not always at the level of a 5 stars and at the price. You pay the view !

We could enjoy the new wing with a sea view room and direct access to the beach. To me, the view, the location and the sea pool are exceptional and nothing matches it on the French Riviera. It is our 4th or 5th time there and we will be back !

Stayed in July 2025

Great location, beautiful beach, friendly and professional staff, lovely rooms

Stayed in August 2025

I could not dream up a more perfect hotel. I am already plotting my return back next summer. Everything is exceptional, from the staff & service to the amenities (2 POOLS AND AN OCEAN) and breathtaking views. If I were smart I would gatekeep this so it doesn't get so popular but that wouldn't be fair to the incredible Les Roches team!

Stayed in July 2025

Exceptionally perfect.

Stayed in July 2025

Shower

Food, pool area, breakfast, great cocktails.

Stayed in July 2025

The service both at the poolside bar and the casual restaurant is a bit slow, and the downstairs toilets serving the restaurants and the pool were a little bit smelly.

The room was exceptional, beautifully styled, amazing view, the bed was very comfortable. The choice of soft water pool, sea water pool or the sea is brilliant; they have a great selection of swimming accessories available to borrow (paddle, mask & scuba, fins, floaties...) for free, plus the paying excursions. The food and drink options are fantastic, from the poolside bar to the one Michelin star restaurant.

Stayed in July 2025

We loved everything!

There is nothing about this hotel that I could fault. What an EPIC stay we had! My husband and I spent the first part of our baby moon here and it set the expectations so high, nothing could match this place! The salt water / sea pool is phenomenal, the food is exceptional, beds are comfortable, service is fantastic and views are breathtaking! We loved every minute of our stay and it’s worth every single cent! We hope to return one day! 🫶

Stayed in July 2025

Reception lacks capacity to service afternoon arraivals, guests are hanging somewhere and are kept in dark- wether their rooms are finaly ready. Restaurant reservations are clamsy - middle management are not as supportive as should be.

Location is exceptional. Concept and facilities are perfect for sea side holiday. Staff is well trained and motivated to help guests.

Stayed in July 2025

Food was expensive

Layout, design, out room view

Stayed in June 2025

Staff in the restaurant was not very efficient at the breakfast, we had to remind about our orders. Drinks arrived after I finished food.

We had an issue with our room, they changed it for another one.

Stayed in June 2025

Food quantities inconsistent. Would benefit from a review.

Outstanding location. Salt water pool much improved.

Stayed in May 2025

That booking cancelled our reservation and did not answer

So chic

Stayed in June 2025

Dinner was way over priced for what it was -- good, but not excellent, hotel food. I think the kitchen staff needs an upgrade.

location location location

Stayed in May 2025

Resort and the restaurant is not working 24/7? More options are required. Too much garlic in the food.

Aesthetics, fantastic renovation. Nice quality massage at the SPA.

Stayed in May 2025

We were pretty disappointed with the communication. When we booked we were told there was a gym but it wasn’t yet opened when we arrived. We were told that the staff would look at other options (this was one of the reasons we chose the place) but they never got back to us. There were a few other instances when no one followed through on requests. It also didn’t have some of the other touches you might expect of a 5* hotel - we stayed at Capelongue the week before, which had a similar vibe (same group) but it was much more well done.

We loved the setting and the design, and breakfast was really good. We really enjoyed relaxing by the pool area.

Stayed in May 2025

We stayed at the very start of the season so naturally there are going to be learnings. The staff were all very friendly and happy to help although would say my only sticking point was it was slow to order poolside. Smallest detail and personal preference but there were no usb sockets in the room and the bathroom locks were a bit sticky but clutching at straws to find anything we didn’t love.

The hotel was stunning! The different pools and access to watersports with the views were amazing. The room had the best view of any hotel we’ve stayed at and the bed was super comfortable. The staff were friendly and made us feel welcome. One of the top five luxury hotels we’ve stayed in. We didn’t want to leave and will be back.

Stayed in May 2025

The hotel is in a fantastic location overlooking the beach. All rooms have a private balcony and are very tastefully decorated. A wonderful place to stay on le cote d’azure.

Stayed in October 2024

Loved every bit of it

What a dream location, this hotel is perfection! From the design and comfort of the rooms, the thoughtful details, the incredible food to the most welcoming and helpful staff. Wish I could stay forever 🌟

Stayed in September 2024

beautiful setting incredible views

Stayed in August 2024