Room 26 was up many narrow stairs and was tiny. Too small for 2 people with luggage

Great staff great location. Valet parking offered free of charge. Car park was very secure when I went to collect it. Good car park

Stayed in August 2025

The blockage to access the property at times by authorities. They’re not very friendly and don’t understand you need to temporarily access the hotel to drop and pickup the bags.

The location was great and the staff were genuine, friendly and helpful. The hotel have a beautiful charm.

Stayed in August 2025

The service at breakfast could have been better, I asked for soft boiled eggs (which was a suggestion at the breakfast bar) and it took either very long or they forgot to bring them at all. The waitress I asked for the eggs didn't even recognise me the second time she saw me... If sat on the terrace during breakfast no one would check if you needed anything. Little bit dissapointed about booking with breakfast included as we would probably not have gone twice if we hadn't paid up front. The heat in the room was also quite a challenge, no airconditioning in a rooftop room, opening the windows would let in fresh air but also a lot of noise, especially from 5 am onwards as they start collecting the bins in the town at that time.

Lovely spacious room with a beautiful view. Large well equipped bathroom. Fairytale vibes in this hotel due to the architecture and decoration of the building. The hotel is located on the main square in the centre of the village, superb location. Very friendly staff at the reception. Very comfortable bed as well and the hammam was a nice plus!

Stayed in August 2025

The restaurant and bar staff were not very welcoming. Considering the price the room was quite old-fashioned (the bed was comfortable).

Perfect location and the reception staff were welcoming and professional

Stayed in August 2025

Parking

Room view

Stayed in August 2025

it was expensive

Excellent reception team

Stayed in July 2025

Parking could be difficult to find.

Great location, friendly staff, lovely comfortable bed.

Stayed in August 2025

lighting in room was very dark

breakfast was ok Dinner was ok.

Stayed in August 2025

Location was really good

Stayed in August 2025

Room was very small and dark, even with the lights on, which wasn’t particularly ideal! Also we were directly overlooked by two other properties so even during daylight there was little or no privacy. Maybe some type of voile curtains would help.

Location was perfect. The public facilities and welcome from the staff on arrival was very good. Breakfast was .excellent.

Stayed in July 2025

Lack of parking

Fantastic central location Beautiful building Wonderful staff

Stayed in August 2025

Great position in the centre of a beautiful town

Stayed in July 2025

The view from our room

Located as conveniently as it could be in Honfleur. Walking distance to everything. The staff was extremely friendly, helpful and went out of their way to be helpful in all respects. We originally booked one night and stayed two. Beds and pillows as comfortable as they could be

Stayed in July 2025

Really quite noisy in the streets below our room and very early in the morning (bin collection, street cleaning and market stall setup)

Great location right in the centre of Honfleur

Stayed in July 2025

Some of the staff, whilst attentive, could try to be a bit more cheerful!

Great location and very comfortable bed.

Stayed in July 2025

Stairs a bit tricky

Location and character

Stayed in July 2025

Location, bath tub and great room, a great restaurant nearby

Stayed in July 2025

Staff was friendly and competent in the reception, however the lack of structure and / or training was noticeable amongst the staff of young waiters on the restaurant and during breakfast.

Fantastic location, authentic hotel experience from a previous decade, a true “time capsule”. The “kitchen” showed skills during dinner.

Stayed in July 2025

No need to change towel and soap every day

Cosy and central

Stayed in July 2025

the hotel's supposedly premier restaurant was rather disappointing and the service in the restaurant was pretty poor, in particular from one waitress who seemed incapable of smiling, delivered the plates of food with all the charm of a McDonalds' counter, told us nothing of the plates of rather expensive food we were about to eat and was generally poor. Unfortunately, the food was also mediocre. Lacking in flavour and generally not at all what we had hoped for.

Stayed in July 2025

Hotel restaurant closed Sunday and Saturday evenings.

Comfortable bed, great location, very helpful reception staff, good choice at breakfast

Stayed in July 2025

We wanted a late afternoon snack and the staff didn’t seem to want to help even though they serve food in the lounge bar all day. The position of the room was disappointing a very dark corridor and over the kitchen so was noisy and opening onto a wall very nearby. The room itself was lovely

It’s a lovely hotel and the position is great. The room was good

Stayed in July 2025

But, limited facilities and no staff on duty at the Jardins annex. We gave up asking for room service and just collected items ourselves. For premium priced rooms this is not good enough. No veggie options on restaurant menu. My wife is allergic to meat and dislikes fish so I couldn't use facility. Unable to provide allegenic pillows and duvets. Unusualfor a 4 star hotel.

Executive rooms were in an annex out of the town centre and were quiet and peaceful.

Stayed in July 2025

The cleaning of the room was below standard and we found that our toilet was used by the cleaning staff (and left in a terrible state) this was unacceptable - it may have been a one off incident but really put a damper on the stay. When we complained it was resolved quickly with cleaners coming to the room, the staff were very apologetic. I also did not like that 200 Euro was taken out of my account on check in but I now have to wait for it to be returned - it should have just been a holding deposit.

Great location, lovely room (suite), very comfy bed.

Stayed in June 2025