Skip to main content
  1. Hotel reviews homepage
  2. France hotel reviews
  3. Languedoc-Roussillon hotel reviews
  4. Fournels hotel reviews
  5. Reviews of Les Hameaux De Lozere Sure Hotel Collection by Best Western

Reviews of Les Hameaux De Lozere Sure Hotel Collection by Best Western 3 stars

Route De Chaudes Aigues, 48310 Fournels, France

#2 of 2 hotels in Fournels

Guests' Choice

Review score

Based on 35 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    8.5

  • Free WiFi

    9.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 29 August 2025

    9.0
    Comfortable night close to nature
    • Leisure trip
    • Family with young children
    • Classic King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Restaurant stops early

    Location in very quiet village close to nature, very friendly staff, comfortable rooms, nice breakfast buffet

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Enroute location is very easy to reach from Autoroute, in a pleasant area.
    • Leisure trip
    • Family with young children
    • Classic Twin Room with Street View
    • Stayed 1 night

    Attitude of one member of the breakfast staff. Too severe and authoritative. The other member of staff who served us the evening before and went out of his way to accommodate our requirements, was not available.

    All went very well. In a very quiet location. Room was comfortable. Garden Pool was freezing so went for a swim in the indoor heated pool which was pleasing. Lots of outdoor facilities for families in pleasant surroundings.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    8.0
    One night stay en route great hotel
    • Leisure trip
    • Couple
    • Classic King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Staff in dining room not that great and food pretty mediocre.

    Secure parking. Eric on reception excellent, professional and friendly. Pool looked lovely. Didn’t swim.

    Stayed in August 2025

  • Reviewed: 1 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Twin Room with Street View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice hotel in beautiful surroundings.

    Stayed in May 2025

  • Reviewed: 29 July 2024

    8.0
    A beautiful break in Aubrac
    • Leisure trip
    • Family with young children
    • Family King Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    No possibility to hang the shower head over the bathtub

    Very beautiful location, calm, clean, friendly staff. The familly room is comfortable and quite big. The play room has a lot of different games : pingpong, badminton, babyfoot and many social games. The outside swimmingpool and the surrounding garden with a nine-hole pitch-and-putt golf and a tennis court.

    Stayed in July 2024

  • Reviewed: 30 June 2024

    8.0
    Nice overnight stop on our way home
    • Leisure trip
    • Couple
    • Classic Twin Room with Street View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean and comfortable

    Stayed in June 2024

  • Reviewed: 30 June 2024

    9.0
    Modern quiet retreat.
    • Leisure trip
    • Couple
    • Classic Twin Room with Street View
    • Stayed 1 night
    • Submitted via mobile

    Be aware this a hotel in a smlll village with very few other facilities to eat.

    Very modern, quiet. Food was good,

    Stayed in June 2024

  • Reviewed: 2 June 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Shower and toilet are in need of maintenance.

    Beds were super comfortable and lovely location.

    Stayed in June 2024

  • Reviewed: 2 August 2023

    8.0
    Good hotel with great staff especially Jack
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    A bit tired in places, could do with a refurb in the public areas

    Excellent hotel, great service, lovely location

    Stayed in July 2023

  • Reviewed: 23 July 2023

    9.0
    Clean calm comfy
    • Leisure trip
    • Couple
    • Classic King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Not much to see in area but we were passing and actually didn’t need entertaining.

    Clean and comfy and had a balcony. Pool

    Stayed in July 2023

  • Reviewed: 15 July 2023

    7.0
    We enjoyed our stay and the buffet meal was excellent and excellent value. We would have liked to stayed longer.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom shower sprayed water everywhere, even after the receptionist tried to sort it. The bathroom was a bit run down compared to the room. Around about the outdoor pool looked tired. Crazy golf needs maintenance. AC or fans would also be good in rooms.

    Good for an older family of 4. Room was excellent. The receptionist was very helpful and spoke good English. Food and drink was a very reasonable price. Good facilities for older kids.

    Stayed in July 2023

  • Reviewed: 1 June 2023

    9.0
    Nice hotel, great staff
    • Leisure trip
    • Couple
    • Classic King Room with Garden View
    • Stayed 1 night

    The staff were great, and the evening meal was excellent.

    Stayed in May 2023

  • Reviewed: 18 May 2023

    8.0
    Good hotel for a night.Would be great in summer.
    • Leisure trip
    • Couple
    • Classic Twin Room with Street View
    • Stayed 1 night
    • Submitted via mobile

    It was COLD.The hotel was not heated well.The hot pool was NOT hot .28 degrees far too cold for this time in May We were disappointed with that.Our room had a heater but it took a long time to warm the room up.

    Lovely hotel,lovely food, dinner & breakfast were excellent.Comfortable beds, in a good location.

    Stayed in May 2023

  • Reviewed: 3 May 2023

    9.0
    Fantastic hotel! Would definitely stay again.
    • Leisure trip
    • People with friends
    • Classic Twin Room with Street View
    • Stayed 1 night
    • Submitted via mobile

    No bottled water in room and no vending machines.

    Really good rooms with great bathroom and comfortable bed. Balcony with view. Chairs and brilliant radiator (perfect for drying wet motorcycle gear! 😁). Decent dinner and breakfast with very friendly and helpful staff. Tea and coffee in room.

    Stayed in April 2023

  • Reviewed: 10 October 2022

    7.0
    One night stay.
    • Leisure trip
    • Couple
    • Classic King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    End of season. Few people in hotel. Very cold. Not very clean.

    Very quiet. Nice indoor pool.

    Stayed in October 2022

  • Reviewed: 19 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    A bit old

    Amazing staff

    Stayed in August 2025

  • Reviewed: 9 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Classic Twin Room with Street View
    • Stayed 1 night
    • Submitted via mobile

    Couldn't get into the restaurant as full. Staff really reluctant to arrange bar snacks etc.overall a good stay but staff really unwilling to accommodate weary travellers past 8pm.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    1.0
    Worst hotel experience ever.
    • Leisure trip
    • Couple
    • Classic King Room with Garden View
    • Stayed 1 night

    Hotel in the middle of nowhere 30 minutes from the main highway, The most ignorant man I have ever met 'greeted' us by shouting at me that we should not have arrived at 9:30pm as the hotels is shut and all staff go home, REPEAT, THE HOTEL SHUTS AT 9PM, NO ONE ON SITE AT ALL!!! Total safety issue and bookings should not be sending people here, it is not a self catering apartment, it is a hotel. Would never have stayed if it wasn't too late to go somewhere else. ****** UPDATE ****** Since the hotel has now responded with a pack of lies without making any reference to the aggressive nature of the manager, I hope others will realise that they really do not care about their customers and have a total disregard for what a hotel should be. They are a total disgrace and I would advise anyone to avoid this 'hotel' at all costs.

    Worst experience I have ever had in a hotel. I have been using Bookings for over 10 years and have never felt the need to leave a negative review but feel compelled to let everyone know about this place and the awful aggressive manager. Please check my other reviews to see that I am not a complainer.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    10
    A perfect centre for nature activities or relaxation by the pool
    • Leisure trip
    • Couple
    • Classic King Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    After a hot June, we wanted a week of cooler weather to relax and get into the countryside. Les Hameaux fitted the bill perfectly, located in a beautiful setting and surrounded by lots of well marked, scenic trails. I t is extremely clean and comfortable with welcoming staff, great facilities, good meals and free onsite parking.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    10
    Great. Julia on reception was really pleasant and helpful. Lovely lady
    • Leisure trip
    • Solo traveller
    • Classic King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Better pillows

    Stayed in July 2025

  • Reviewed: 11 June 2025

    10
    Very pleasing
    • Leisure trip
    • Couple
    • Classic King Room with Garden View
    • Stayed 3 nights

    Noisy dining room( not hotels fault)

    Easy welcoming stay

    Stayed in June 2025

  • Reviewed: 15 August 2024

    5.0
    Okay
    • Leisure trip
    • Couple
    • Classic King Room with Garden View
    • Stayed 1 night

    There is a charging capability for your electric car. But this is complete scam. I need to pay 73 EUR for my charging session which was only 37 KWH. The charging time was only 3,5 hours and they charge me 73 EUR which is complete scam. Crazy money for such a session. Very very unhappy about this. Overall the hotel itself is nice and staff is great. But the charging I highly highly do not recommend unless you hate money and like to be scammed.

    Stayed in July 2024

  • Reviewed: 7 August 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Family King Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    The pool area needs more pool beds/chairs if you want to accommodate a large percentage of the clients in the hotel. We had to lie in the grass outside the pool area because everything was full, which was ok for us but we could see other clients trying to stay closer to the pool and people just stayed in the same spot for the whole afternoon occupying the stretchers for themselves.

    Very peaceful to rest. Everything was OK and we all had a good time. Room was nice.

    Stayed in August 2024

  • Reviewed: 17 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Twin Room with Street View
    • Stayed 1 night
    • Submitted via mobile

    Lovely hotel, great location, friendly and helpful staff.

    Stayed in June 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: