Very friendly owner, very clean and very good designed rooms, great location

Stayed in July 2025

Nothing

I had a wonderful stay at Les Florentines and can’t recommend it highly enough. I was lucky to have the double room with a terrace, which was even more beautiful than the photos - spacious, with breathtaking views and such a peaceful place to wake up. The room was quiet, comfortable, and generously sized. Frederick was incredly welcoming and helpful throughout my stay. Breakfast was fresh and delicious. The location is ideal, on a charming street with several lovely restaurants and just a short walk from the city center. I had an amazing time in Carcassonne and will absolutely return to Les Florentines on my next visit.

Stayed in May 2025

Nothing, it was exceptional.

Our host was very helpful and kind, and prepared the most delicious continental breakfast. He went out of his way to ensure that our needs were met. The property is located on a quaint cobbled street with views of the Medieval City. At night this is especially beautiful. A short walk takes you over the river into town, while a stroll uphill and you are at the main entrance to the medieval city. Our room was on the top floor and very spacious and comfortable, with a private bathroom.

Stayed in June 2025

we like sleeping with the window open, but some late night revellers, a v happy noisy black bird at dawn and then the bin men came early, so had to shut the window so it was v quiet once I shut the window, then we fell into a heavy sleep & it hard to wake up!

Great location and welcome was great. Frederick did everything to get us settled in, with information and help with parking. His breakfast as reported was excellent, fresh fruit (melon, blueberries, strawberries, pineapple, grapes), parma ham, cheeses, yogurt, bread, croissant, freshly squeezed orange juice, home made jams, coffee! a fabulous breakfast - a real send off to our day! Also the WiFi was v good, far better than we led to believe!

Stayed in June 2025

Nothing!

Everything! Beautiful apartment with wonderful balcony and views of castle. Breakfast delicious

Stayed in June 2025

The room wasn't as we expected. Maybe our expectations were too high? We were expecting a four star hotel. Our room was small and in need of some improvement. Broken floor tiles, and bathroom needs redecorating. No kettle or coffee/ tea making facilities in the room. No fridge/minibar. For the price, we expected better. Only a view of adjacent roof from our top floor window. Maybe other rooms are better decorated and have better views. Steep narrow wooden stairs are not good if you have limited mobility or have big luggage. No lift.

Lovely breakfast. Welcoming host. Close to tourist sites

Stayed in June 2025

Some older travelers might find the narrow winding staircase to the rooms difficult. But my wife and I are in our 60s and we had no difficulty.

Our room was on the very top floor and we had two beautiful balconies to view the city and the castle.

Stayed in June 2025

The building is very charming. We paid for the covered parking, which was in a private garage about a block away. It was worth it. The free parking near the hotel was full when we drove past.

Stayed in May 2025

It’s in a really beautiful setting, with castle views from the window! Frederick was such a welcoming and helpful host. The breakfast was great too!

Stayed in May 2025

Ideally located to the old town and with a wonderful view on it from the terrace belonging to our room. Very warm and kind welcome from our host Frederik, who provided us with useful information and surprised us the next morning with breakfast. If available and reserved, private garage place nearby as well as an authentic restaurant with good food and kind staff.

Stayed in April 2025

The picture on the website was amazing - not what we experienced. Partly weather, partly I didn't know only the top floor might have had a view of the castle/medieval city. Still, just around the corner to get there.

Excellent host, great to have breakfast included! Accommodated our extra bag and helped with parking/unloading, carried my bag upstairs. Easy to drive to and instructions for parking were spot-on.

Stayed in April 2025

For a short break in early spring this place is 5 stars. The view from the terrace does not disappoint and Les Florentines seems to be unique in this respect. Owner is very helpful and friendly.

Stayed in April 2025

Fantastic location. Frederic was very helpful and nice. Good breakfast in the morning. Lovely big room.

Stayed in July 2024

Both the room and bathroom are a little tired and could benefit from a decorative refresh. It is also sparsely furnished for a big room - a dressing table and bedsides would improve it.

We were on a short visit to Carcassonne to attend a concert in the old city- the the property was perfectly located being ten minutes' walk away. It is a very old building on a characterful street with a restaurant next door. Our host Frederick was great, giving us a map and helpful advice on how to get to the venue, serving us a lovely fresh continental breakfast in the morning and arranging a taxi to get us back to the airport. The room itself was spacious, the bed comfortable and the ensuite adequate. We didn't use the small single bed which was more of a couch. The windows opened onto the street which is quiet with little traffic. There is an air con unit which worked well to cool the room before sleeping.

Stayed in July 2024

Check in was problematic

Les Florentines is in a great location, close to the medieval city and the owner provides a very good breakfast. Parking can be organised for an additional fee and is close to the house. There is a restaurant next door which has excellent quality, reasonably priced food.

Stayed in June 2024

We booked the top floor room with double terrace. The view is stunning! We loved just relaxing on the lounge chairs and admiring the view! Frederick is also very helpful with directions to sights, restaurants and parking our car. He told us that his home has been in his family for 5 generations. It's really well maintained. He served us a wonderful breakfast with fruit, meat, cheese, bread, croissants, jams and juice. The next time we are in the area we will for sure stay here.

Stayed in June 2024

Great location! Close to the citadel but not right in it so it was easy to get to all parts of town. Our room had a magnificent view of the citadel and the town. The owner Frederick was incredibly kind and accommodating.

Stayed in June 2024

Nothing , it was all good .

Easy to find , close proximity to the main attraction of the town .. lovely room , had all I needed. Breakfast was very good - lovely to get a plate of fresh fruit. Frederick, the host , was very friendly and really helpful . It is an excellent place to stay when visiting Carcassonne.

Stayed in June 2024

Hospitality was very good . And the room was clean and beautiful. We want comeback next year. Breakfasts were so good. We were enjoying everything.

Stayed in June 2024

Perfect location and clean facilities. Very nice host.

Stayed in May 2024

This place is fab and not an issue for us but be aware of slim spiral staircase if you have mobility issues. The staircase is actually beautiful and no issue for us.

The terraces were really great, the one overlooking the medieval castle was just spectacular. The room was very clean and all amenities were very good. Breakfast was delicious and plentiful. Lovely prepared selection of cheese and ham, and fruit, along with orange juice jams bread croissants. My husband said the croissants and bread were delicious and so fresh. I am gluten free, and the host, Frederick went to 2 shops to try to find suitible bread, which was very kind. I had researched and understood gf products to be very rare in all of carcassonne, so had taken my own, and would advise others to do this. Frederick is a very good host, professional friendly helpful. The location is very good, on a street with some bars restaurants, and under 10 minutes walk to the medieval cite. I would definately recommend, and hopefully stay again. One thing to note, is that as the building is very old with beautiful spiral stair cases, to get the room with the terraces there are a lot of windy steps. We were fine with this but not suitable for those with mobility issues. Book it's, you'll love it!

Stayed in May 2024

Frederick is a great host, he will make sure that you have a good stay. Communication was very good, he's also very informative and he makes a fantastic breakfast. The location couldn't be better. Few good restaurants nearby, walking distance to the medieval town and the old bridge, we also walked to city centre, the canal and the train station.. We've booked the "Florentines" room on 2nd floor with 2 terraces. It's a bit more expensive than the other rooms but well worth it. The room itself is very comfortable, the bed is big, the shower is spacious with good pressure and temperature. There are radiators so you can set your preferred room temperature. Hairdryer and shower gel provided. Much recommended 🙂

Stayed in May 2024

The older home didn’t have a lift.

Our room was a good size and very nicely decorated. We opted out of upgrading our room, but we’re give. The opportunity. The bathroom was good. We only stayed one night, however, Frederick, the owner, couldn’t have been more helpful in answering questions that we had. He was an awesome morning breakfast waiter, as well! A very positive aspect to this property is that it’s within walking distance from the Carcassonne Castle. We were warm and comfortable and very pleased with this facility.

Stayed in May 2024

Nothing to improve

Breakfast was excellent and very well presented, the location was perfect for the medieval city

Stayed in May 2024