Noise - a bar next door/underneath

Balcony, friendly staff, nice room

Stayed in August 2025

The road noise was constant

Excellent location and the room was excellent

Stayed in July 2025

Dinner in the café restaurant was disappointing. We were disappointed that the restaurant staff were inattentive and they weren’t busy. Service was very slow.

Decor was lovely. Reception staff very friendly

Stayed in September 2024

There was nothing we didn’t like.

The hotel was clean and beautifully decorated. The room we had was a bit small, but we knew it would be when we booked it, however it was extremely comfortable and well presented. There was plenty of storage space, a coffee machine and a kettle. The bathroom was immaculate. The staff were so friendly and helpful. We arrived early and were able to leave our luggage with them. When we went back to check in, they had taken our luggage to our room. Nothing seemed too much trouble. I can’t comment on the food as we didn’t have any, but the restaurant, again was beautifully decorated and always busy.

Stayed in July 2024

Little bit pricy

Location, service, bar, room, balcony

Stayed in July 2024

Friendly and very charming staff. Superb room. Parking close by the hotel.

Stayed in June 2024

The Sushi lounge used to be available as a casual lounge during the day --no longer

pleasant helpful staff in a good location with nice breakfast & easy access to Restaurants & Activities

Stayed in June 2024

A little noisy as they seemed to be working on the building but it was not going on at night. The elevator was not working which was not a big deal for me but it could be for others. Breakfast was okay but too expensive for what was offered. I only ate there the first morning of my stay.

Great location. Friendly staff, close to train station and restaurants. The room was very clean, modern, and spacious. I had a room with a small balcony. A refrigerator with free water at check in and was even replaced when the room was cleaned, coffee in the room, and a tea kettle.

Stayed in May 2024

Evening street noise and the walls could do with a bit more soundproofing. Staff at front desk a bit absentminded.

Beautiful boutique hotel near the port. Very tastefully decorated.

Stayed in February 2024

Nothing!

Everything!

Stayed in September 2023

The only thing that we thought could be improved was a lounge-type area with comfortable chairs where one could spend a couple of hours with a book or just relaxing.

We thought that the hotel was excellent. The facilities - restaurant, rooms, etc were first class and the staff were really warm and welcoming and we appreciated their attention.

Stayed in October 2023

All lovely

Lovely ,good price . The staff were fantastic from receptionist, the bar staff and the cleaner , it is so important We felt well looked after , just wish we had ate there

Stayed in October 2023

the elevator is not working. it's not fun to carry suitcases upstairs

Location. Wiew from the window.

Stayed in October 2023

N/a

It was very centrally placed in the town. Very friendly staff and lovely room.

Stayed in September 2023

Bit noisy, lots of sirens 

Location, location, location 

Stayed in September 2023

Big and beautiful rooms. Nice view of the port. Right next to sandy beaches.

Stayed in September 2023

The hotel restaurant manager has what can politely be described as a delusion of grandeur. Travelling from Paris that day, we ate at the restaurant for our evening meal and received only lukewarm service at best, as guests of the hotel, this was disappointing. I have eaten at the Intercontinental Carlton in Cannes and have been treated better. We watched as he turned prospective diners away from 'reserved' tables and my French is sufficiently good to understand what he said about them. What happened next has never happened to me anywhere in France, and I worked in Paris for several years. Without asking, the bill was placed on the table. Needless to say, I made them wait until we were ready to leave by finishing our drinks. Exploring St. Raphael and returning at 10 pm, the restaurant was never more than half full, and the 'reserved' tables were never occupied. As we entered the hotel through the restaurant, the manager's face was a picture. Yes, we were guests, and yes, I am leaving this review. We have eaten in some great restaurants around Europe, I love France. However, it was clear to me that the visitors and locals of St. Raphael are well aware of this odd restaurant manager and his delusions of grandeur. He didn't spoil our stay but it was a poor introduction to the wonderful Cote d'Azur for my wife and children.

The reception staff are wonderful and very helpful, they were happy to take our luggage up and look after it as we waited for our onwards accommodation to become available. They also arranged for a taxi to make this trip. The room, a junior suite, was well appointed with an excellent view of St. Raphael.

Stayed in August 2023

Excellent location, hotel very chic , asian restaurant very good. Rooms super decorated. Staff very nice and professional. I would definitely go back to this hotel.

Stayed in July 2023

The AC wasn’t as strong as I wished it to be

The location, the view from the room, and the amenities were exceptional! The staff was so kind and helpful as well.

Stayed in July 2023

Kind staff especially the upstairs restaurant

Stayed in June 2023

nothing. room was a bit hot when we arrived

location. staff. room and excellent dinner

Stayed in June 2023

food

clean good position with professional staff

Stayed in May 2023

Price in St Raphael was really a joke

the good quality of the room

Stayed in August 2022

The hotel is an absolute nightmare management -wise. This was our second stay and compared to 2024 , this summer it was an absolute disaster. We booked a suite with breakfast and received breakfast only on the fourth day. The staff was lost, confused and not properly trained. The so-called “Director” avoided all questions , remarks and in the end complaints. The suite was good but had a badly leaking shower flooding the bathroom and the toilet. The reception desk was always empty- no staff to be found if you needed assistance. The nicest people I met there were the cleaning ladies who did well their job.

The hotel is centrally located and you get a nice sunset view from the top rooms.

Stayed in August 2025