Reviews of Chambres d'hôtes & Spa le Relais de la Cavayere
Chemin des Bartavelles, 11000 Carcassonne, France

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Reviewed: 28 September 2024 · Stayed in September 2024
Verified reviewJosé is an amazing host, he does not speak English, however, he happily uses a translator on his phone to communicate with you. We were given a welcome drink on arrival at the garden bar. The kitchen is separate from the rooms, there is tea and coffee 24/7, and breakfast is served here, tea or coffee, juice and water, fruit, bread, cheese, croissants and a selection of jams. The grounds are beautiful, with trees, plants and little sculptures everywhere. The pool area is lovely, the pool is heated to 28° lined with loungers. We did not use the spa so cannot comment on this but the building it is situated in looks quaint and fitting with the rest of the buildings. The rooms are situated in an old converted stable, clean and a good size, the bed is very comfortable. TV and hairdryer, mirrors in the room. Bathroom is clean, toilet is separate from the shower, soap/shampoo and towels were provided. Slightly remote if you're not driving but still accessible. Becareful if you are using the bus, services are unreliable and taxis do not seem to run to the area. We did get stuck at one point, but José drove past and happily picked us up! He would have given us a lift if we had asked him! So bare this in mind. The last bus out of the city-states at 19.30 but it was actually 18.00 and at this time, it will only take you halfway, and the walk is on an incline with no paths, through the hills/off-road! If you need assistance getting from the airport send them a message when you book, José will pick you up/drop off due to how the busses and taxis operate. We did not know to do this and attempted to make our own way there, it is do-able but not easy. We will definitely be visiting again, it was perfect for a short break, wished we had stayed longer! José certainly helped to make our stay enjoyable and as relaxed as possible.
Thanks You Nikki It was a pleasure to receive you
Reviewed: 31 August 2024 · Stayed in August 2024
Verified reviewThe welcome. The pool. The room.
Merci Patrick
Reviewed: 21 May 2024 · Stayed in May 2024
Verified reviewThe experience was spoilt as the pool was closed and no coffee machine in the room. The garden was a nice place to relax though
This accommodation was nothing like advertised. I booked it as we wanted a pool and a kitchen. The pool was closed and the kitchen was shared. This was not as it showed on the pictures when I selected the room. If you try and book now it's showing the pool is open. We got told off for taking a baguette in our room. we like to drink coffee in our room in a morning and we couldn’t.
Reviewed: 14 May 2024 · Stayed in May 2024
Verified reviewThe facility was comfortable and rustic. Our hosts were exceptional, nothing was too much trouble. It was quiet and relaxing. Central for all the attractions. We were also very lucky with the weather ☀️
The pool was being refurbished and not in use but it didn’t detract from our enjoyment. You need a car if you’re staying here unless you enjoy walking which we do. The bus service was not frequent after 9.30am
Thanks
Reviewed: 26 July 2023 · Stayed in July 2023
Verified reviewThe host Jose, couldn't have been more helpful, he even took us to the local supermarket for provisions as we arrive tired after a long journey..
We thank you. Jose et lydie
Reviewed: 1 May 2023 · Stayed in April 2023
Verified reviewit’s a very cosy and calm place. It has a private safe parking, handy kitchen, very beautiful garden. The beds were comfortable, rooms had everything needed. We slept there like angels! It’s so quiet! Unfortunately the spa was not functional, but the owner was so kind to give us some drinks for free, so anyway we relaxed and spent beautiful time in the garden.
The check in and check out hours make your stay too short. We would be more comfortable to leave couple of hours later, because we came to the hotel very tired and would love to sleep a lot longer. Overall, the place calls you to stay longer, it was a shame to leave so soon.