Tignes Le Lac, 73320 Tignes, France
#29 of 307 hotels in Tignes
Guests' ChoiceBased on 115 hotel reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
9.7
Facilities
8.5
Staff
9.1
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 31 May 2025
Julie
United KingdomA drain smell from the shower
Location great, cleanliness good
Stayed in May 2025
Reviewed: 15 May 2025
Pawel
Switzerland- I had quite an old room that deserves some renovation. However the bathroom was refreshed and everything worked as intended. - The hotel does not provide any parking spots. However they let me park in front of the building until I sorted out where to keep my car during my stay. For shorter stays you cannot book anything and you need to solve this in the tourist office of Tignes. Since all the underground parkings were completely full, they told me to park on a street with a special ticket.
- This is the best location you can get in Tignes - walking distance to the lifts leading to both sides of the resort. I mean literally you just need to cross the street. - Excellent breakfast with a view of the Tignes valley. - Very friendly and funny staff. - Nice, a bit old-school vibe of a mountain chalet (it’s one of the oldest buildings in town).
Stayed in March 2025
Reviewed: 7 April 2025
Sara
CanadaGreat location, fantastic breakfast and the staff were very helpful.
Stayed in March 2025
Reviewed: 6 April 2025
Edward
United KingdomBoot room could have been a little bit bigger.
Great location, liked the pool table and bar.
Stayed in February 2025
Reviewed: 30 March 2025
Craig
United KingdomNo complaints - loved the place!
Stayed at Le Refuge early March 2025. Rooms were ideal for us (group of 5 friends in a twin and a triple), not huge but enough space for what we needed. Hotel location is fantastic for kicking off and ending the day on the slopes. Storage for snowboards very convenient which helps at the end of a long day. Even better were the spa facilities which we used most days to rejuvenate our battered limbs! Lovely breakfast spread which we had to pay for as wasn't included in the Booking.com price, but well worth it. Staff friendly and helpful.
Stayed in March 2025
Reviewed: 12 March 2025
James
United KingdomNA
Excellent good value breakfast, especially when comparing the costs outside of the hotel.
Stayed in March 2025
Reviewed: 11 March 2025
Stanislava
SloveniaI have no bad comments.
The breakfast was very good, the location is perfect
Stayed in March 2025
Reviewed: 7 March 2025
Dillon
United StatesCan’t beat the location.
Stayed in March 2025
Reviewed: 16 February 2025
Christiane
United StatesThe rooms were a bit outdated and not enough storage for a ski trip. The breakfast was ok but not a lot of warm options. The hot tub should be renamed warm tub. But this seems to be the case for the area. Staff seemed to be in a bad mood in the mornings and apathetic at other times.
The location was the best part. You could access all lifts very conveniently. The breakfast was in the top floor with great views. The sauna and steam room were great.
Stayed in February 2025
Reviewed: 23 January 2025
Mark
United KingdomBathroom a bit small
Clean convenient.
Stayed in January 2025
Reviewed: 18 January 2025
Thomas
AustraliaGreat location. Friendly staff. Good value
Stayed in January 2025
Reviewed: 20 December 2024
Martin
United KingdomBedrooms are due a refurb
Breakfast was very good , location was perfect for the slopes .
Stayed in December 2024
Reviewed: 29 November 2024
Larah
Australiagreat position, great helpful and friendly staff
booking.com
Stayed in November 2024
Reviewed: 16 September 2024
Louise
AustraliaBreakfast excellent
Stayed in September 2024
Reviewed: 6 May 2024
Mark
United KingdomGreat buffet breakfast, location so close to both lifts in Le Lac.
Stayed in May 2024
Reviewed: 11 April 2024
Drew
United KingdomNothing
Right by the slopes
Stayed in February 2024
Reviewed: 28 March 2024
Chris
United KingdomRooms nicely finished but pillows were a weird square shape and uncomfortable. Could not control heat in room (either too warm with windows closed / too cold with windows open) A bigger cooked breakfast option for UK guests (ie - sausages / beans / cooked tomatoes / mushrooms / poached or fried eggs) ENGLISH Tea!
Location location location - fantastic central location with easy access to all the ski lifts in Tignes Le Lac - effectively ski in ski out. Charming chalet hotel with history and nicely finished throughout; complementary ski lockers and hot tub / steam room / sauna a bonus
Stayed in March 2024
Reviewed: 21 March 2024
Theodore
United StatesThe spa was limited
Ideal location for Skiing
Stayed in March 2024
Reviewed: 28 February 2024
Claire
FranceThe hotel could have been cleaner, I woke every night suffering from dust allergies and the spa is in need of a refurbishment/deep clean.
The hotel is incredibly well located for accessing the mountain and the breakfast was amazing.
Stayed in February 2024
Reviewed: 28 February 2024
Steele
United Kingdomnothing observed
location excellent, good ski room and comfortable bedroom
Stayed in February 2024
Reviewed: 28 February 2024
Peter
United KingdomThe hotel has a nice traditional feel, good facilities and activities available in the hotel. The location is probably the best of any hotel in town right next to lifts and rental shops. The hotel is essentially ski in/ ski out. Staff were helpful and friendly and easy to communicate with before and during the stay.
Stayed in February 2024
Reviewed: 21 February 2024
Paul
United StatesEverything was wonderful.
Hotel Refuge is a perfect location in Tignes La Lac. The staff were super friendly and helpful. The hotel was very clean and very comfortable room and bed. Will definitely return.
Stayed in February 2024
Reviewed: 18 February 2024
Maria
United KingdomNothing
Position
Stayed in February 2024
Reviewed: 17 February 2024
Alison
United KingdomNothing to dislike
Excellent location with secure lockers for ski equipment and nice and private spa facilities
Stayed in February 2024
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