Reviews of Le Neptune 3 stars
Le Somail 1, Allée des Cyprès, 11120 Le Somail, France

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Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 October 2024 · Stayed in October 2024
Verified reviewDirk is a friendly and welcoming host. The property is alongside the Canal du Midi with its long distance cycle route Le Canal Deux Mers. There is secure overnight storage for bikes and an excellent breakfast awaits. The accommodation is comfortable in a beautiful house and good value for money. Highly recommended.
There was nothing to dislike.
Thank you very much for this excellent score and these nice comments. It was a real pleasure to welcome you here and we are very happy to know that you had a good time. Hope to see you next time!
Reviewed: 2 September 2024 · Stayed in September 2024
Verified reviewBeautiful hotel for the price, very nice location and lovely views. Staff were exceptionally friends and went above and beyond to help me wherever possible
Thank you very much for this excellent score and your kind comments. Hopefully we can welcome you again in the future.
Reviewed: 17 August 2024 · Stayed in June 2024
Verified reviewOur third or fourth stay here and Dirk was very welcoming and helpful as usual. Great breakfast in the morning! Right on the Canal du Midi so ideal for walkers/cyclist in particular.
n/a
Thank you very much for the excellent score and your kind comments. We hope to welcome you again often at Le Neptune!
Reviewed: 8 July 2024 · Stayed in July 2024
Verified reviewReviewed: 26 June 2024 · Stayed in June 2024
Verified reviewDirk and Inge the owners were fabulous hosts. Nothing too much trouble It was a quaint typical French building located right by the Canal du Midi and the Nichols river boat hire company. The interior design done by Inge was amazing.
Nothing
Thank you very much for the very best score and the kind words. We hope that you had a carefree and safe return trip and that you can continue enjoying your trip on and in the Canal du Midi for a long time to come! Love. Inge and Dirk
Reviewed: 13 June 2024 · Stayed in June 2024
Verified reviewThe location- right next to the Canal du MIDI and near to our boat rental office . Dirk and Inge were excellent hosts going above and beyond to make sure we were prepared for our canal cruise. Looking forward to our return visit before we head home
Nothing. It was all great.
Thanks a lot. We are looking forward to meeting you again! Have a nice boat trip!
Reviewed: 13 June 2024 · Stayed in June 2024
Verified reviewGreat location. Lovely room and warm welcome.
Thank you very much. We hope we may welcome you again in the future.
Reviewed: 9 June 2024 · Stayed in June 2024
Verified reviewThe host could not be any more helpful and kind. The room was large and the style so beautiful. The breakfast fresh and on time.
As in all European rooms without AC I just wish they had screens to keep the bugs out.
Reviewed: 3 June 2024 · Stayed in June 2024
Verified reviewExcellent staff. Unfortunately we were on the top floor which involved a lot of stairs. Loved the village of Le Somail.
Small room on the top floor.
Reviewed: 22 May 2024 · Stayed in May 2024
Verified reviewGreat location. Lovely front terrace where we could sit and have a drink. Room really stylish with a beautiful petit bathroom. Good breakfast friendly hosts a great stay.
Thank you very much. We are pleased that you enjoyed your stay at Le Neptune and hope to welcome you again in the future.
Reviewed: 15 May 2024 · Stayed in May 2024
Verified reviewReviewed: 31 October 2023 · Stayed in October 2023
Verified reviewHosts were very attentive and pleasant
That I couldn't stay longer
Reviewed: 21 October 2023 · Stayed in October 2023
Verified reviewReviewed: 15 October 2023 · Stayed in October 2023
Verified reviewA delight. A very special location. Historic building beautifully presented. Excellent host. Truly outstanding
Thank you very much. We would be delighted to welcome you again a next time!
Reviewed: 12 October 2023 · Stayed in October 2023
Verified reviewThe warm welcome, the overwhelming charm of the decoration and the house. Perfect location. Ran into an old friend from Ginestas. Special surprise. Will surely return next visit to Ginestas.
Thank you! We are already looking forward to welcoming you again. You were very nice guests!
Reviewed: 6 September 2023 · Stayed in September 2023
Verified reviewGreat location. Beautiful rooms. Availability. Pleasant hosts.
Thank you very much for the excellent score and the kind comments. We hope to welcome you again in the future.
Reviewed: 25 August 2023 · Stayed in August 2023
Verified reviewOld hotel with character
No protein for breakfast
Reviewed: 27 July 2023 · Stayed in July 2023
Verified reviewBeautiful old building right on the canal with a lots of restaurants around it. Comfortable bed, friendly hosts. We arrived by bike and were able to store them safely overnight. A must if you are cycling the Canal du Midi.
Thank you very much for the excellent score and your positive comments. We hope to welcome you again next time.