Trying to find reception in 30 degree heat with luggage.

the stunning view from the terrace and the outstanding breakfast. probably best experienced ever. The takeaway bowls a genius idea!

Stayed in June 2025

Tv is not working in the room

Stayed in June 2025

Property need a revamp in public areas

Stayed in January 2025

There was not swimming pool nor spa and it was the main reason why we choose this location. It has been a while and they didn’t put it in the description of the hotel. No compensation nor annulation possible

Very nice views.

Stayed in September 2024

Strange to navigate around

Very comfortable and clean room. Amazing views and the takeaway breakfast buffet was awesome.

Stayed in September 2024

Parking space was very limited

Room was comfortable

Stayed in September 2024

Bad lighting in the entrance, strange to have to take 2 separate elevators to get from reception to the room

Big room, big shower, nice balcony

Stayed in September 2024

Difficulty to navigate around hotel. Price for parking and the small size of the car parks

Breakfast

Stayed in September 2024

The smell in the shower You need to keep a towel on it so the smell doesn’t go through it

Good value per money and we booked rooms with balcony. They were nice

Stayed in August 2024

Late breakfast/brunch is great and a real bonus of the hotel.

Stayed in June 2024

The pillows on bed could be better for a better nights sleep.

The staff were friendly and very helpful. The food was great and plenty of it. Lovely atmosphere, would definitely recommend.

Stayed in February 2024

n/a

The staff could not have been more helpful. We had to stay at short notice due to an injury to my wife and the staff showed great compassion and understanding. I would highly recommend the hotel.

Stayed in December 2023

Reception Staff and Breakfast

Stayed in January 2024

The commute was pain. Taxi availibility was issue. No shuttle service from the hotel.

Nice Facility. The food was excellent. Breakfast and packing services were something unique and very nice.

Stayed in August 2023

Very strong Smell of cheap cleaning product. Pool is very small for the size of hotel. Bad indication between hotel facilities, you can be lost between the floors.

In summer good location for hikes, 10 min walk from village. Coffee machine is very good option.

Stayed in August 2023

The View from the Breakfast

Stayed in June 2023

Welcoming staff - a credit to the hotel. Breakfast were fabulous.

Stayed in March 2023

I felt that the staff should’ve been more knowledgeable about the skiing. For instance when asked where we could rent skis they told us a place but they should’ve said that we would get 20% off rentals. The shower needed to angled a certain way so it wouldn’t flood the bathroom.

I loved that the property was an 8 minute walk to the lift. Nearby a bakery that you could get food at. The breakfast at the hotel looked great but pricey if you don’t want to eat much. The decor was ski based which was nice. Not a far walk to the town.

Stayed in March 2023

The hotel was totally unresponsive on the phone and could not sort out transport either from or two the Saint Gervais railway station (at 9pm and at 7am). I nearly ended up stranded on both ends of my journey (if it wasn't for kind locals helping me out) My room was OK, but not worth the money I paid for it (but that might just have been because I booked my room at the last minute)

I liked the openness of the hotel to people taking breakfast for packed lunches: they even provided sandwich bags and salad bowls for it. The pool and spa were OK... but lacked drinking water and towels... and I had to book my slot to use the spa

Stayed in February 2023

Helpful staff on the reception (also speaks good English which was important bonus for us)

Stayed in September 2022

Great staff. Great location. Clean modern room. Breakfast was great and the lunch boxes that you could make yourself were really great.

Stayed in September 2025

Hotel is run down and needs renovation. Rooms are small. No ventilation. Noise from other guests and deliveries outside. Little facilities, which if not all inclusive cost extra. It’s still a passable hotel, but too expensive for what it offers. Purely on a value for money basis, I would not book again.

Meals were great. Staff were friendly and worked hard. Good location. Rooms cleaned daily.

Stayed in February 2025

- no lift it was broken - lots of stairs - no SPA despite the name unless we paid an extra 40 Euros. Insane! - no parking. It was full. - no heated boot driers - no ski lockers that were locked or with security cameras - we were recommended to store our skis and boots in our bedroom?!?!? - very noisy air con machine outside our room we were told it would stop at 7pm. It was still going at midnight. I was so upset about the whole experience I cried, more than once.

Not a lot.

Stayed in January 2025

Balcony view obstructed by roof Pool not open

Price

Stayed in January 2025