Reviews of Grand Hôtel & Spa NUXE Serre Chevalier 4 stars
Place du Téléphérique, 05330 Saint-Chaffrey, France
#19 of 70 hotels in Saint-Chaffrey
Guests' ChoiceReview score
Based on 54 hotel reviews
8.1Score breakdown
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Cleanliness
8.3
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Comfort
8.6
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Location
9.3
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Facilities
8.4
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Staff
8.8
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Value for money
7.8
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Free WiFi
9.3
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Showing 1 – 25
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Reviewed: 2 September 2025
Nicholas
United Kingdom17 reviews2 helpful votes8.0“Lovely hotel, worth paying for mountain view”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Odd things weren’t up to spec: no extra towels for the spa and no bread at breakfast (!) although it was the last day of the summer season.
Beautiful hotel in a lovely location. Getting a balcony room with mountain view (4th floor seem best) is definitely worth it.
Stayed in August 2025
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Reviewed: 21 August 2025
Pavlina
Belgium35 reviews4 helpful votes9.0“It was a very relaxing experience. The Spa is really nice after a day of hiking.”- • Leisure trip
- • Solo traveller
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
The hotel has a great location
Stayed in August 2025
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Reviewed: 27 July 2025
Ewa
Italy39 reviews3 helpful votes8.0“Relaxing mountain getaway”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 4 nights
- • Submitted via mobile
Rooms were a bit small, so I’d recommend other guests to book the deluxe room with a balcony.
Fantastic location, spa on site and included in the room price, excellent breakfast. The staff were excellent and very helpful.
Stayed in July 2025
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Reviewed: 7 February 2025
Valerie
United Kingdom5 reviews9.0Superb- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Breakfast excellent will be back next year
Stayed in January 2025
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Reviewed: 20 January 2025
Derek
United States71 reviews16 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Suite
- • Stayed 2 nights
- • Submitted via mobile
Stunning location and views from the balcony. A quick walk to the lift for skiing or to many restaurants and shops. A grocery store is within 10 mins walking. Comfortable beds with nice linens, nice bathrooms and luxurious towels. The spa was also a nice treat! Many areas to lounge if skiing isn’t your thing. The restaurant on site did not disappoint! It was so delicious, we ate there two nights. Breakfast had a lot of options and was easy to navigate. Luggage storage was offered and they have covered parking for a fee. Would absolutely stay again!
Stayed in January 2025
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Reviewed: 15 January 2025
Chantal
United Kingdom10 reviews1 helpful vote8.0“Lovely hotel in great location”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
The spa was not fully functional throughout our stay. On the first evening the steam room and sauna were not working and on the second night the jacuzzi was cold. The coffee pods were not replaced in the room or the towels replaced
Amazing location and very comfortable rooms and very friendly and welcoming staff
Stayed in January 2025
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Reviewed: 1 September 2024
Rachel
United Kingdom23 reviews1 helpful vote9.0“Enjoyable and comfortable, we will return”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Our room was a little warm as it was up in the eaves but it was very comfortable
Friendly, helpful staff. Great garage, lovely room and super outside pool and spa facilities.
Stayed in August 2024
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Reviewed: 26 July 2024
Nina
Slovenia30 reviews8.0“Nice hotel to stay in.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing.
Great location and staff.
Stayed in July 2024
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Reviewed: 10 April 2024
Guy
United Kingdom14 reviews2 helpful votes9.0“Loved it!”- • Leisure trip
- • Family with young children
- • Three-Bedroom Apartment
- • Stayed 7 nights
See above.
The hotel is lovely. The only complaint was that the single toilet in our three bedroom apartment was very small! Staff were great. Hotel is beautifully appointed and well located.
Stayed in April 2024
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Reviewed: 6 April 2024
Andrew
United Kingdom5 reviews1 helpful vote8.0“Class!”- • Leisure trip
- • Couple
- • Small Classic Room
- • Stayed 4 nights
- • Submitted via mobile
Breakfast was good with plenty of options, proximity to the slopes was great. Staff were excellent.
Stayed in April 2024
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Reviewed: 16 March 2024
Brad
United Kingdom20 reviews1 helpful vote8.0“Great hotel, excellent location in one of our favorite French resorts - we will be back.”- • Leisure trip
- • Group
- • Small Classic Room
- • Stayed 6 nights
- • Submitted via mobile
The room was quite small, but you get what you pay for - the wider amenities, location and staff more than made up for it.
Great location, and all one expects of a 4 star hotel, made all the better by great staff
Stayed in March 2024
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Reviewed: 10 February 2024
Andrew
Monaco30 reviews3 helpful votes9.0“Great trip”- • Leisure trip
- • Family with young children
- • Small Classic Room
- • Stayed 3 nights
- • Submitted via mobile
The Small Classic rooms a little too small. Drain smell from shower a common factor in the three rooms we had.
Fantastic location next to slopes. Food very good quality. Friendly and efficient staff. Spa area was very good. Loved the fires outside on the main terrace.
Stayed in February 2024
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Reviewed: 22 January 2024
Mary
United Kingdom41 reviews9.0“Great location for an overnight stop on long journey from UK to Italy. Will visit again”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Location and modernity
Stayed in January 2024
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Reviewed: 4 August 2023
Birgit
Germany49 reviews2 helpful votes9.0“very nice hotel in charming village”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
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very nice and helpful staff, even send sth we forgot to next stopover, wonderful spa, garage very handy, delicious breakfast overlooking the mountains; the new chalets under construction looking very promising
Stayed in July 2023
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Reviewed: 16 September 2022
Dale
United Kingdom6 reviews1 helpful vote9.0“Good quality hotel in good location.”- • Leisure trip
- • Group
- • Deluxe Double Room
- • Stayed 1 night
Upon entering the bar, and taking a seat, I noticed I was the only person in at the time, however the staff simply ignored me. Such a shame they are not more attentive, drinks are not cheap but I would certainly have purchased more if only I had been asked.
Restaurant was lovely, food was also of good standard. Breakfast in particular was excellent.
Stayed in August 2022
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Reviewed: 1 September 2025
Mark
France25 reviews3 helpful votes10“Amazing location with super friendly staff :)”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Room turnovers could be a little more diligent
The location and the staff are amazing
Stayed in August 2025
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Reviewed: 22 August 2025
Emma
France26 reviews1 helpful vote10“Beautiful relaxing holiday.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 7 nights
- • Submitted via mobile
This hotel was lovely. We stayed for 7 nights. The staff were welcoming, kind and friendly. The room was very clean, the bed was really comfy and we slept very well. The access to the spa was super. The breakfast was great.
Stayed in August 2025
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Reviewed: 18 August 2025
Joost
Luxembourg18 reviews1 helpful vote4.0“We booked a room with a third bed (confirmed by the management in advance). After arrival, the third bed wasn’t installe”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Staff, service
Location
Stayed in August 2025
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Reviewed: 7 February 2025
Claire
United Kingdom3 reviews10“Wonderful location”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
- • Submitted via mobile
Shower was very weak
Relaxed vibe
Stayed in February 2025
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Reviewed: 21 December 2024
Grano
United Kingdom13 reviews10Exceptional- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 6 nights
- • Submitted via mobile
This really is the ultimate stay for relaxation. The spa is sensational. Located directly opposite the ski lift in a quaint beautiful spot. The Christmas cocktails around the fire are a must!
Stayed in December 2024
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Reviewed: 22 July 2024
Irena
Slovenia7 reviews1 helpful vote6.0“Staff professional but not really frendly.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Misleading photos shown on booking.com: DeLuxe rooms (higher range) photos shown for Superior rooms.
Location, breakfast, dinner and restaurant staff.
Stayed in July 2024
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Reviewed: 7 March 2024
M
United Kingdom2 reviews10Exceptional- • Leisure trip
- • Couple
- • Small Classic Room
- • Stayed 4 nights
- • Submitted via mobile
On the last day the lady at the spa reception did not take care of the facilities
Great breakfast, lots of options and really good quality food. The spa was a gret treat after a day of boarding. Across the road from gondola.
Stayed in February 2024
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Reviewed: 2 March 2024
Rory
United Kingdom24 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 4 nights
- • Submitted via mobile
Brilliant location Excellent staff
Stayed in March 2024
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Reviewed: 23 February 2024
Dede
France1 review1.0“Very disappointing”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
Room was very tiny and loud since location to the slopes. Breakfast was terrible and crowded. Happy hour was very disappointing- loud kids running around with no shoes and my hot chocolate had no cream or marshmallow. Front desk guy messed up my massage apt for me and my boyfriend. Dinner service took way too long. I would never go back to this hotel
Spa was ok Dinner was nice but took too long
Stayed in February 2024
Showing 1 – 25
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