Loved everything

Excellent service with a warm welcome. Amazingly comfortable and cosy both in the room and the lounge. The ski shop has you covered. The spa is great with the sauna, ice water bucket and outdoor hot tub. Chilling in the cinema is a great way to relax après après ski. They make an excellent Bloody Mary. Soaking in the massive bath after a long day on the slopes is the perfect way to unwind 😉

Stayed in April 2025

Incredible hotel and facilities especially the ski in ski out location

Stayed in April 2025

The ski in ski out is class. Every member of staff were incredible. It was an amazing stay we will be back next year.

Stayed in April 2025

The other guests that stayed at this hotel were awful! Breakfast was a living nightmare, they were stuck up, rude to the staff, entitled and all british! Spoilt kids running around telling their parents that they didn't make them breakfast the way they liked it! People stood talking around the tables where people were eating, I was embarrassed to be British!

Staff were amazing

Stayed in March 2025

Great location, ski in and out, staff all very nice, food much improved over last time we were here one year ago. Wine list better as well. Room comfortable with view over adjacent slope. Ski room staff (Bernard Orcel) excellent. Will definitely go again.

Stayed in April 2025

Superb service and experience in every detail. Best breakfast I’ve had it a long time. It’s lovely to see properly trained hospitality staff who genuinely care about providing exceptional guest service and know how to understand and anticipate guests’ expectations and needs before they know it. JoJo made the whole experience even better. Well done to you all.

Stayed in March 2025

No complaints

Excellent location/exceptionally friendly staff / great Room/ good Breakfast/ parking /

Stayed in March 2025

Staff was great and everybody was genuinely nice and caring in the hotel.

Stayed in March 2025

I loved everything!

5 stars are not enough! We were there on winter holidays vacation and we are absolutely in love with this place! Amazing food, wonderful staff, very kind owners. Besides this the best ski service thet I've ever experienced. Highly recommend for everyone!

Stayed in March 2025

Great location. Really comfortable rooms. Excellent communal areas, bar and balcony. Spa excellent with hot tub. Great breakfast. Fabulous ski room, staff and true ski in ski out with skis and poles laid out on the piste next to your room numbers daily. Will come back and do it again - loved it!!

Stayed in March 2025

The staff were all absolutely 1st class, I couldn’t have expected anything more, they went above and beyond to make me feel welcome comfortable and basically at home here. Helping me out with some car issues and basically nothing is to much trouble. Jojo is one in a million and unbelievably welcoming up beat and accommodating. I came alone for the week over Christmas and I really have felt so unbelievably well taken care of at the diamond rock. The location is perfect, on the slope and near town, the design and finishing is immaculate beautiful and the atmosphere reflects the aesthetics. Refined and very relaxing and comfortable.The spa and gym facilities are fantastic, the perfect way to end a day on the mountain, stay on top of training and any recovery you need. ( or work off a few too many g and t’s before the day 😂) the room was beautifully designed and bed was perfect too. Just a big thank you to all the staff and week done too. See you again soon !

Stayed in December 2024

Location, decor size of rooms, sauna

Stayed in December 2024

Pillows too thick !

Very friendly staff Lovely steam / sauna Ski in / out direct onto the slopes Recommend rental of ski equipment from the hotel . Just makes life simpler . Breakfast was using super fresh ingredients.

Stayed in December 2024

Nothing

Very welcoming friendly staff.

Stayed in April 2024

Food in the evening isn't great considering the cost. Family rooms could really do with the addition of a further toilet.

Staff are great throughout the hotel. Ski room is brilliant. Location is very good too. Games room is great for kids.

Stayed in April 2024

NA

breakfast was chaotic. Spa area smaller than expected

Stayed in April 2024

We found the restaurant quite pricey - so we had to go out to eat for 50% of our stay. That said, the food in both restaurants was excellent and the breakfasts were superb.

Loved the decor throughout.the reception was warm and it was lovely to be given a guided tour around the facilities so we all knew where everything was located. The ski/boot room staff were amazing - friendly, helpful and super polite. We had a great time in the bowling alley. Living moss wall accents in the bar and elegant flower arrangement in the lobby added to the classy atmosphere.

Stayed in March 2024

Our room 108b was directly below the kitchen so was noisy early for breakfast and late for clear down.

Cosy, comfortable, excellent staff who can’t do enough for you. Loved the ski concierge- that was a pleasant surprise. Delicious breakfast and Raclette. Pool area also lovely.

Stayed in April 2024

The main dining room is a bit “same same”, lacking a focal point or even more windows to focus on the daytime views. The breakfast bar was cramped and we were not in a high week / full occupancy. Also the spa area was a bit 2 in 2 out for the undersized sauna and hot tub. Lastly the airport transfer really let me down on the way back. Transferred in was great, on the way back the driver drove like and idiot then added on and extra 75 euros and wouldn’t let our bags out of the van unless we paid it!!!

My child and I loved the bowling and games room, loved the French restaurant it had nice decor and predictably great fondue. We used the pool and steam room and rest beds every day and were all very well designed. Ski concierge was outstanding and they literally lay your skis out for you.

Stayed in January 2024

My only criticism would be to light the fire in the bar and adjust lighting to make it more welcoming .

Trendy decor wonderful staff and service

Stayed in March 2024

We were 3 adults in the triple room but the 3rd bed is more of a child's bed in a tiny box room within the bedroom. Triple room photos online are quite misleading.

We loved our stay. Excellent staff who were always keen to help and went above and beyond. The hotel is ski in, ski out with a ski concierge which is extremely convenient. Great to have a spa too to unwind after a long day on the slopes.

Stayed in March 2024

Infotainment system is for the most part inoperable. Room service was none existent, 3 calls to room service for some sugar that should have already been made available. Soap dispensers not being topped up Carpets not being vacuumed. Room service demonstrated no set protocol. Room door being left open after cleaners had visited. Garage parking poorly managed. Restaurant for breakfast only in the last 2 mornings was I offered any alternative coffees or food to the buffy. When I requested cappuccino the first mornings it was served with (one) white sugar (not brown) and no teaspoon.

The hotel location is very good The facilities publicized that promote the hotel would suggest a 5 star rating.

Stayed in March 2024

beautiful dinning room, amazing view to the slopes. great food and great service, the staff attends quickly with a smile to every request

Stayed in March 2024

The wellness center sauna, hammam and hot tub were too small. Hot tub only accommodates 4 people. When I was there, 2 teenage boys were fooling around, taking up all the space.The shower was glass out in the open.No privacy. One had to keep a bathing suit on. Very unhealthy in a sauna or steam bath where a towel should be used. Towels were thick but only 1 per person.

Welcoming staff. Great breakfast. Quiet spacious Room with a view. Centrally located near restaurants and shopping. No waiting for an elevator.

Stayed in March 2024