35 Bd G.Clémenceau , 13200 Arles, France
#24 of 40 hotels in Arles
Guests' ChoiceBased on 79 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
8.6
Facilities
8.1
Staff
8.9
Value for money
8.2
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 August 2025
Joanna
PolandVery nice staff. Location
Stayed in July 2025
Reviewed: 25 August 2025
Trevor
AustraliaFacilities average
Location
Stayed in August 2025
Reviewed: 13 August 2025
Niksr
GermanySoulless. Looks even a bit like foreign object in the center of the city of artists. Not the place you want to return.
Spotless, smells good, comfortable, everything works, good location, friendly staff.
Stayed in August 2025
Reviewed: 2 August 2025
Amy
United StatesThe door to the toilet in our room opened in such a way that one had to squeeze in sideways. A quirky design flaw, but a larger person might have difficulty maneuvering.
We were there for the art festival, this hotel is very conveniently located to all the sites we wanted to visit, as well as to the tourist attractions. Very nice staff, good breakfast.
Stayed in August 2025
Reviewed: 28 July 2025
Laura
United KingdomThe mattress could have been a bit better, but overall, the value for money for the room was great.
The room was exceptionally clean, which was impressive. Good location within walk-able distance to the centre. Tea/coffee station in the room and a small safe. Good value for money.
Stayed in July 2025
Reviewed: 23 June 2025
Tamas
HungaryClean, comfortable room. Very polite and friendly staff.
Stayed in May 2025
Reviewed: 6 June 2025
燕子李三
United StatesPlace is close to bus stop and attractions, it's simple, clean and comfortable.
Stayed in June 2025
Reviewed: 2 June 2025
Brett
United KingdomEverything was fine
New and clean rooms
Stayed in June 2025
Reviewed: 10 May 2025
Emma
United KingdomThe staff were lovely and welcoming! I was able to check in a little early, and I found the room to be very clean and comfortable. I would stay there again.
Stayed in May 2025
Reviewed: 12 February 2025
Connie
GermanyThe room was a bit small and the bathroom was split in 2, wc on one side and shower with sink on the other, which was uncomfortable.
Very nice helpful staff and v. good location!
Stayed in February 2025
Reviewed: 8 October 2024
Katarina
CroatiaThe neighborhood is a little bit sketchy. I was in my room every evening before the dark.
I very much appreciate how clean everything is, it is very important to me. The room was just the right size for one person. Bed and pillow very comfortable. Bedding and towels sparkling white and clean as well as the bathroom and WC. The breakfast is continental, it had everything I usualy eat for breakfast and I don't complicate much about food, so just fine by me. Staff very nice and friendly. I was able to drop off my luggage before checking-in (thank you, you saved me :) ) Location of the hotel is just a few minutes walk from the old town centre, about 15-20 min. from the train station.
Stayed in October 2024
Reviewed: 7 October 2024
Christine
New ZealandBreakfast was very good. Location was great. On the edge of the old town, not in the middle of it. The staff were lovely.
Stayed in October 2024
Reviewed: 18 August 2024
Brovelli
United StatesGood location near the old town, easy to take a bus from the train station. Air conditioning was strong and room was quiet.
Stayed in August 2024
Reviewed: 9 August 2024
Janice
AustraliaLocation was perfect for our needs. Staff were helpful and friendly
Stayed in August 2024
Reviewed: 21 July 2024
Andrew
FranceGood location just outside the the historic centre. 2 min s walk into the middle. Easy to find and with parking (small extra charge). Good quality and value for money. Very friendly and efficient staff. We would return.
Stayed in July 2024
Reviewed: 14 July 2024
Franco
Spainnoisy
staff very helpful
Stayed in July 2024
Reviewed: 13 July 2024
Lorraine
United KingdomThere wasn’t anything that we particularly disliked.
The location, was excellent and the staff were very welcoming and friendly.
Stayed in July 2024
Reviewed: 11 June 2024
Hilary
GreeceLocation was great. Carparking was easy.
Stayed in May 2024
Reviewed: 21 October 2023
Caroline
AustraliaNothing
The staff and location
Stayed in October 2023
Reviewed: 14 October 2023
Barbara
AustraliaStep into the shower
Atmosphère, location, friendly staff, private parking, breakfast
Stayed in October 2023
Reviewed: 2 October 2023
Penny
CanadaYou advertise parking is available upon request, and for a fee. In fact, there is no parking that we were able to get. We were told there was one spot, and it was too small for our compact rental car. That was a disappointment.
Only ate breakfast once on our last day. Too many lovely cafés close by with better value breakfast. The knowledge of the staff was exceptional. Location is perfect.
Stayed in October 2023
Reviewed: 25 September 2023
Bob
United KingdomStaff were very charming and helpful, but when we arrived the lovely receptionist sold us a 5-euro breakfast, which turned out to be a mistake, and led to a friendly disagreement with the manager on the morning we left - it should have been 13 euros... But all was settled amicably and without further cost to us. (And she still let us store our cases there for the day...)
Very nice room, with lots of good facilities. Breakfast very pleasant (but see below). Staff really helpful (but see below... :-) ) Location is on a (not very up-market) main road, but quite close to the old town, and easy enough to walk there. Also very handy for the tourist info office, and buses to the Camargue. Really nice place all round.
Stayed in September 2023
Reviewed: 25 September 2023
Jaap
NetherlandsNo parking, while it was stated. After some pressure I got one the next day for 15 euros. Not on bookingcom!
Location
Stayed in September 2023
Reviewed: 11 September 2023
Marco
ItalyMaybe the only thing i can say is a scarcity of plugs in the room and any of them was close the bed
Staff is super kind and really helpfull. Position is perfect since it's located near the city center. Rooms are large and bed are comfortable
Stayed in August 2023
Amsterdam, Netherlands
Sant Pere de Ribes, Spain
Vichy, France
Grantville, USA
Agva, Turkey
Puerto Vallarta, Mexico
Rocca di Mezzo, Italy
Kraków, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content