9-13 Rue Du General De Gaulle, 68240 Kaysersberg, France
#1 of 5 hotels in Kaysersberg
Guests' ChoiceBased on 155 hotel reviews
9.1Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.2
Staff
9.4
Value for money
8.4
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 August 2025
Marina
IrelandThe views, the location, the food
Stayed in August 2025
Reviewed: 17 August 2025
Mark
United KingdomLimited outdoor space.
Great location. Very comfortable. High standard of food
Stayed in August 2025
Reviewed: 11 August 2025
Stephanie
United StatesPerfect location in the heart of some incredibly vineyards. The room was beautiful and the outside patio was excellent! I loved waking up with a vineyard view every morning! The spa was wonderful and well maintained. The restaurants were excellent! The staff were all friendly and helped make our stay special!
Stayed in July 2025
Reviewed: 7 August 2025
Christine
SingaporeIt was all perfect
Loved the view from our room, the location was amazing, valet parking and the Winstub restaurant was great.
Stayed in July 2025
Reviewed: 3 August 2025
Ady
Romaniaeverything
Stayed in August 2025
Reviewed: 3 August 2025
Robin
SwitzerlandBeautiful and comfortable room, excellent breakfast, the whole hotel is very special and decorated with excellent taste. We travelled with our small dog who was welcomed perfectly as well with a prepared bed in the room. The service was impeccable and very friendly. It was a pleasure to stay in Le Chambard, and I’m sure we will return !
Stayed in August 2025
Reviewed: 1 August 2025
Ch
SwitzerlandPool
Meals, services,
Stayed in July 2025
Reviewed: 23 July 2025
Deborah
United KingdomLoved it all.
Wonderful location in a beautiful village. Great walks. Lovely staff, fantastic food. Immaculate.
Stayed in July 2025
Reviewed: 17 July 2025
Mickey
IsraelThe AC in our room was so noisy we couldn't sleep and they could not fix it because it was the weekend. They did move us to another room the next day.
Great location in the middle of the village. Walking distance to everywhere. The hotel itself was great. The Michelin-starred restaurant was very good, but the prices were much higher than essentially any comparable Michelin-starred restaurant I've been to (and that's a few...). Also, the only breakfast option was a 45 euro / person buffet, while their bakery is close almost half the week...
Stayed in July 2025
Reviewed: 14 July 2025
Nielzer
United Statesnothing to comment
The breakfast at the hotel is fantastic with a lot of different options. The Michelin star restaurant at the Hotel was a unforgettable experience and one of the best.
Stayed in June 2025
Reviewed: 1 July 2025
Helen
United KingdomBeautiful location with a modern room with a generous balcony overlooking vineyards. Kaysersburg is a lovely village to wander around and up to the castle. The food gives you a real taste of Alsace. The breakfast spread is wonderful so many beautiful freshly baked breads and bakery products. We are enjoying the jam that they give you as a memento. The swimming pool and jacuzzi are lovely especially on a rainy day. For a trip to Alsace a perfect stop.
Stayed in June 2025
Reviewed: 29 June 2025
Julie
United KingdomThe breakfast was too Expensive for a continental @ €45.00
Friendly staff, lovely hotel. Bar waiter was fantastic! We had a lovely meal in the Bistro.
Stayed in June 2025
Reviewed: 24 June 2025
Elizabeth
United KingdomN/A
Clean nice room modernised well maintained
Stayed in June 2025
Reviewed: 23 June 2025
Despina
GreeceThe only negative I can say is that you had to book breakfast a day in advance and it was only until 20:00, no later. For us that was not very efficient
Everything was excellent, the restaurants, the rooms, and the staff were very friendly and ready to serve you at any time. Free parking, peaceful atmosphere
Stayed in June 2025
Reviewed: 22 June 2025
Aiman
SwitzerlandNothing.
Understated comfort, attention to detail, the little things (drink at a sit down check in, discreet check in, flexibility with check out and use of pool, water bottles and the bakery’s loaf offered at checkout), kind staff, no fuss, perfect for a couple escape.
Stayed in June 2025
Reviewed: 19 June 2025
Rob
NetherlandsThe WiFi in our room was unstable and sometimes not available.
The staff was extremely welcoming and nice, together with the attention for detail was amazing.
Stayed in June 2025
Reviewed: 19 June 2025
Wim
BelgiumBe sure to book table for resto in advance. Not on arrival…may be too late…
Nice quiet location. Very relaxing stop during business travels. Will try to see village next time. Will definitely come back!!!
Stayed in June 2025
Reviewed: 19 June 2025
Joanna
United KingdomThis was a well appointed hotel in a good location. A high standard of room. Extremely helpful staff.
Stayed in June 2025
Reviewed: 16 June 2025
Riku
GermanyAs a Finn, I would have liked to see the Spa have a proper Finnish sauna. The sauna the facility does have is not a Finnish sauna, as it does not provide the possibility to through water on to the hot stones.
We were extremely warmly welcomed by the staff when arriving to the hotel. As soon as we parked a staff member came to collect our luggage. He even helped us figure out the tilt function on our bicycle rack, that we did not know about. Upon leaving our bags were put in the car while we did out checkout and our car was driven to next to the main entrance, from where it was very easy to depart. We also liked very much the Winstube restaurant, which was the traditional one of the two restaurants.
Stayed in May 2025
Reviewed: 15 June 2025
Family
United KingdomBeautiful property
Perfect
Stayed in June 2025
Reviewed: 8 June 2025
Maria
CyprusAll good
Exelent in every aspect.
Stayed in June 2025
Reviewed: 5 June 2025
Sean
United StatesAbsolutely beautiful and wild decor. Room was very comfortable and a great view
Stayed in June 2025
Reviewed: 30 May 2025
Ada
Hong KongNothing
Room is spacious. Staff was helpful, and food at all eateries was great.
Stayed in May 2025
Reviewed: 19 May 2025
Michael
United StatesEverything. It was absolutely amazing
Stayed in May 2025
See, Austria
Kos Town, Greece
Hoi An, Vietnam
Puri, India
Swanage, UK
Kutaisi, Georgia
Orebić, Croatia
Alpbach, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content