Reviews of Le Petit Chai niché sous la Cité,
22bis rue longue, 11000 Carcassonne, France

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Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewI loved the location and it was a wonderful cosy place to stay
Nothing
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewThe property was located just outside the city walls near to one of the foot paths where you could enter from. It only took us 2 mins to walk up and we were within the castle walls and ready to enjoy the many restaurants and bars.
Nothing. It was lovely.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewThe apartment was beautiful. Close to the path up to the old CITÉ and other amenities. Our host was available to assist with ideas for restaurants and activities around the town. Parking nearby not always available during the day but spaces opened up towards evening when visitor numbers died down.
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewPerfect for our trip. Brilliant location. Beautiful courtyard space outside to relax in with a view of the castle.
Nothing
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 September 2024 · Stayed in September 2024
Verified reviewEverything...Caroline and her husband were perfect hosts and made us feel at home immediately. They showed us where to park, took care of our luggage, prepared a wonderful house for us and even gave us tips on how best to go to Carcassonne City. The breakfast was delicious and we enjoyed the bottle of wine in the evening when the kids were asleep. Also loved the jacuzzi to relax after a long day trekking around.
Nothing
Reviewed: 7 May 2024 · Stayed in May 2024
Verified reviewThe hospitality from Caroline, Denis and Dominque was superb. They offered suggestions, provided recommendations and at the heart of it, they wanted us to have a great time in Carcassonne and we did. The accommodation was comfortable, clean and the location for what we needed was perfect. Breakfast was tasty and the welcome bottle of bubbly was a surprise and appreciated. Can’t recommend enough. Perfect.
Reviewed: 8 April 2024 · Stayed in April 2024
Verified reviewThe welcome by the owner and the service was fantastic. The location is perfect.
Reviewed: 26 December 2023 · Stayed in December 2023
Verified reviewThe property has coffee, tea, a bottle of orange juice, water, 1 🍾, and you get croissant 🥐 and buns daily. Location is excellent, you can walk to the castle in 5 minutes but you have to walk through the owners 🏠 to get to the apartment and your view from the apartment is the owners 🏠
Reviewed: 16 September 2023 · Stayed in September 2023
Verified reviewLocation was excellent , easy walk to restaurants and local shop and well positioned between mediaeval city and La Bastide in very quiet road . Spotlessly clean , well equipped , friendly helpful owners , delicious breakfast , garden is an oasis of calm in a busy city with fantastic view, bed very comfortable. Great to bbq and relax in hot tub with view of the old city .
Very little . Ceiling height in bedroom low on one side so if you are very tall have to stoop to avoid bumping head .
Reviewed: 1 July 2023 · Stayed in July 2023
Verified reviewGreat host, very generous and warm. Location was spot on for the old and new cities.
Everything was great
thanks you very much l hope you come another time. you are welcome
Reviewed: 15 April 2023 · Stayed in April 2023
Verified review