18, Rue Victor Hugo, 2nd arr., 69002 Lyon, France
#78 of 136 hotels in Lyon
Guests' ChoiceBased on 488 hotel reviews
8.0Cleanliness
8.2
Comfort
8.3
Location
9.5
Facilities
7.8
Staff
8.8
Value for money
8.0
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 September 2025
Frank
IrelandLocation. Pleasant staff. Breakfast
Stayed in September 2025
Reviewed: 1 September 2025
Nick
NetherlandsHotel needs refurbishing, lift door gets stuck regularly. No parking close by
Walking distance from shops, restaurants, the old city etc Breakfast was just fine
Stayed in August 2025
Reviewed: 24 August 2025
Sarin
NetherlandsNice family room, new, clean
Stayed in August 2025
Reviewed: 21 August 2025
Mark
NetherlandsPerfect location, paid parking nearby (€20,- per 24hrs). Great hotel to visit the city for a few days.
Stayed in July 2025
Reviewed: 1 August 2025
Thomas
United KingdomStaff were very friendly and helpful
Stayed in August 2025
Reviewed: 31 July 2025
Snigdha
United StatesGood stay, we were there for one night
Stayed in June 2025
Reviewed: 26 July 2025
Hyeontak
NetherlandsThe breakfast offered great value for money, and the location of the accommodation was absolutely perfect — we could walk to all the major attractions. The staff were also incredibly friendly. If I ever come back to Lyon, I would definitely stay here again.
Stayed in July 2025
Reviewed: 24 July 2025
Maria
PeruLack of coffee en room
Location and big rooms
Stayed in July 2025
Reviewed: 24 July 2025
Leonardo
SwedenThey have carpet on the floor and the temperature was +26 degrees.
The location is perfect, near by the central area and subway stations.
Stayed in July 2025
Reviewed: 22 July 2025
Diana
SpainOld fashioned room keys that you leave hanging on a numbered board and then collect again on your return. One lady and man receptionists were excellent, pleasant and helpful, other girl could barely be bothered to get off her phone and just waved us to the key board which didn't seem very secure.
Good buffet breakfast and pleasant staff in the dining room. Central location close to Metro and tram and bus stops, in the "v" between the 2 rivers of Lyon, lots of places within walking distance. Very clean and quite large modern bathroom. Has aircon.
Stayed in July 2025
Reviewed: 21 July 2025
Sandra
CanadaThe fridge did not work, and was badly needed during the recent heat wave. Reported to staff and requested someone look at it or replace it, the staff seemed unconcerned and not interested in doing anything about it.
Very large bright room with comfortable beds.
Stayed in June 2025
Reviewed: 15 July 2025
Natalie
Franceclean and spacious, quiet with the windows closed and the air con on.
Stayed in May 2025
Reviewed: 14 July 2025
Janet
United KingdomThe lift stopped working. Breakfast was disappointing though we weren’t charged for it in the end. Shower had a tendency to leak onto the floor.
Great location. Friendly staff. Big, comfortable bed, good price. Old building with character. Newly refurbished bathroom.
Stayed in July 2025
Reviewed: 10 July 2025
Lorelei
United StatesClose to everything. Staff was great!
Stayed in July 2025
Reviewed: 2 July 2025
Jessamine
United StatesThe elevator is very small, and the sign said it only held two people. As we were on the 5th floors, it was a challenge with the luggage. It wasn't a huge issue for us but could be a problem for someone with mobility issues.
The location was fantastic. Everything we wanted to do was within walking distance. Our room was quiet at night even though the street was busy.
Stayed in June 2025
Reviewed: 1 July 2025
Andrew
United KingdomWe woudl have found more storage space useful for a 6 night stay
Excellent a/c during very hot weather. Room was well lit with good reading lights. Lots of power and charging points. Decent breakfast. Excellent location for getting to the sights, for using public transport, getting to stations etc. Very quiet room and location on pedestrianised street. Decent bars and eateries nearby. Only a short walk to the old city.
Stayed in June 2025
Reviewed: 30 June 2025
Jennifer
AustraliaNothing I can think of.
Great location between the two rivers. I walked everywhere and plenty of eateries and shops nearby. Great lighting in the room and it was very spacious. It was good value and nice bright decor. Not noisy and great block out drapes.
Stayed in June 2025
Reviewed: 28 June 2025
Manos
GreeceThey asked my credit card number additional to my id just in case that something will be damaged in the room. It's not right because I am client of booking not them. I gave it in any case
The location
Stayed in June 2025
Reviewed: 25 June 2025
Giorgi
GeorgiaSince it was very hot, the air conditioner did not work properly, it could not cool the room, and the minibar only cooled the drinks slightly. The floor is completely carpeted, which was also unpleasant, especially for those who are allergic to dust.
It is a very quiet and tidy hotel. With friendly staff and service. The location is ideal for both walking around the city and using public transport. The room was clean and all the conditions were created for a comfortable stay. It is worth noting the beautiful balcony overlooking the street. The street is pedestrian and there is no noise from cars. It is an ideal hotel for a few days get away.
Stayed in June 2025
Reviewed: 17 June 2025
Arzu
Turkeyproblems about bathroom sink and hair dryer
location, room size , supportive and polite staff
Stayed in June 2025
Reviewed: 11 June 2025
John
United KingdomGood bathroom, comfortable beds and very clean. Air con worked well. Location was excellent.
Stayed in June 2025
Reviewed: 10 June 2025
Alison
United StatesThe second day my room received no cleaning services and therefore no replacement supplies and I ran out of toilet paper - I got back late from work so was too late to go find someone. There should be extras of essentials kept in the room. This was remedied the next day, but annoying. Also no fridge in the room was inconvenient.
Location was fantastic, along a pedestrian street and very walkable to the university (where I was going for work) and the old city, lots of nearby amenities. Staff was friendly and check in/check out was easy, room was surprisingly large for a European hotel.
Stayed in June 2025
Reviewed: 30 May 2025
Colin
IrelandExcellent location. 2 metro stops nearby which allow you to reach the whole city, and Vieux Lyon is a short walk across the river. Lyon Perrache station is also nearby for regional trips by bus or train.
Stayed in May 2025
Reviewed: 27 May 2025
Engin
Turkeyvery basic and insufficient tolietries. Shampoo was small and of very low quality. Soap was very small. Nothing extra. There were paper cups instead of proper glasses. Also cofffee was instant and very low quality. Nowadays even low-end hotels have proper capsule machines. It was not a problem for us because we stayed in the weekend but there is a construction in the next building. They started working at 8 or 830. IT may bother if you want to sleep in. The doors were old school keys, not practical but no big deal.
All staff were very helpful and friendly. 24 hour reception is very convenient. It was a basic room, no frill but clean and did the job. Large bathroom, normal sized bedroom. Location very close to 2 metro stations. Walking distance (5-30 min) to most sights
Stayed in May 2025
Tarifa, Spain
Saint-Jeannet, France
Chennai, India
Moss Vale, Australia
Saint Petersburg, Russia
Colombo, Sri Lanka
Venice, Italy
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content