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Reviews of Vacancéole - Les Jardins de Balnéa 3 stars

3 Chemin De Rioutor, 65510 Loudenvielle, France

#22 of 29 hotels in Loudenvielle

Guests' Choice

Review score

Based on 42 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.5

  • Location

    9.2

  • Facilities

    7.5

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 22 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio - Disability Access
    • Stayed 2 nights

    Sofa was a tad run-down. Wooden table and chairs were sticky, didn't feel clean to us. Lady at the desk said it was because of the cleaning products used. We do understand that restaurants and bars need supplies, but the non-stop ballet of delivery trucks really early in the morning wasn't very pleasant. Lady at the desk said we should have chosen another more expensive apartment. No comment.

    Stayed in June 2025

  • Reviewed: 4 May 2025

    9.0
    super
    • Leisure trip
    • Family with young children
    • One-Bedroom Alcove (6 Adults)
    • Stayed 7 nights

    la situation

    l'emplacement super calme

    Stayed in May 2025

  • Reviewed: 9 February 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 11 nights
    • Submitted via mobile

    Some of the fixtures and fittings (kitchen equipment, sinks, door handles, etc…) are showing signs of overuse.

    Location was great, I had a fantastic view of the mountains from my lounge room window.

    Stayed in January 2025

  • Reviewed: 24 September 2024

    9.0
    Suited me for a one-night stop-over
    • Leisure trip
    • Solo traveller
    • One-Bedroom Duplex (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Pre-authorised 300 Euro to cover damage to the apartment was a bit of a surprise, but they didn't take anything because I left it spotless.

    Clean, convenient and a reasonable price for the area. However, more suited to a family group staying a week or more.

    Stayed in September 2024

  • Reviewed: 24 July 2024

    8.0
    Good location, clean and nice staff.
    • Leisure trip
    • Family with young children
    • One-Bedroom Duplex (6 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    It was rather small place and we had to make our beds.

    The property was great located. It was clean and very good value.

    Stayed in July 2024

  • Reviewed: 13 July 2023

    9.0
    Excellent value for the money without fancy service
    • Leisure trip
    • Solo traveller
    • Studio - Disability Access
    • Stayed 1 night

    I ran out of toilet paper despite travelling alone, there could be another roll there. Running out of hot water can also occur if you use the bath tub, so be mindful!

    I felt the room was excellent. Terrific location, and above all the value for money was superb, all things considering. No fancy service, but this was a perfectly fine trade-off considering the wonderful price of the room.

    Stayed in June 2023

  • Reviewed: 8 June 2023

    8.0
    Pleasant enough for the budget. Good location and keys left at reception. Clear instructions on unit
    • Leisure trip
    • Couple
    • One-Bedroom Alcove (6 Adults)
    • Stayed 1 night

    had to make beds ourselves and empty rubbish bin and deposit sheets at reception . It was a very low budget set up - price was good for this , but instructions only in French and thought they could have instructions of kitchen in English.

    Location. and spacious accommodation.

    Stayed in June 2023

  • Reviewed: 12 June 2025

    3.0
    Poor
    • Leisure trip
    • Group
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 1 night

    Apartment not as described in listing.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    6.0
    Sadly exhausting!
    • Leisure trip
    • Group
    • One-Bedroom Duplex (6 Adults)
    • Stayed 3 nights

    The bedding was for a single bed, but I had a double; I had to ask for more. I wasn't told about the festival/event that was being held over the weekend. In my view, when I booked, they should have warned me, as I didn't get to sleep until 2 am each night because of the band and music playing, and fireworks! The event then started again at 8am with a loud commentary.

    The place was fine - basic but had everything. The view would have been fantastic except for the festival.

    Stayed in June 2025

  • Reviewed: 21 May 2025

    10
    Good quality last minute booking
    • Leisure trip
    • People with friends
    • One-Bedroom Alcove (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Shower ok but shower head in strange position. Nice and hot though

    Clean and comfortable. Helpful Justine made late arrival easy

    Stayed in May 2025

  • Reviewed: 6 September 2024

    5.0
    Below par
    • Leisure trip
    • Family with young children
    • Studio - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    No staff ..

    Location

    Stayed in September 2024

  • Reviewed: 22 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Duplex (7 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location close to all amenities, views on the parkland and mountains and close to the spa. Helpful staff. Clean apartment

    Stayed in May 2024

  • Reviewed: 24 April 2024

    4.0
    Ok for 1 night stay any more and I wouldn’t recommend
    • Leisure trip
    • Couple
    • One-Bedroom Alcove (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Old facilities to be renewed

    Situation

    Stayed in April 2024

  • Reviewed: 8 September 2023

    6.0
    They obviously have to go in to clean, so why the extra chores for the guests with threats of charge
    • Leisure trip
    • Family with young children
    • Studio with Alcove (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    We had to take our trash out quite far. Make and unmade our beds. Really?

    Location is great

    Stayed in September 2023

  • Reviewed: 8 September 2023

    10
    Spacious accomodation for family.
    • Family with young children
    • Three-Bedroom Duplex (9 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Sheets and towels provided, kettle provided. English speaking reception staff.

    Stayed in September 2023

  • Reviewed: 8 July 2023

    2.0
    Avoid
    • Leisure trip
    • Family with young children
    • Studio - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Very run down . Not clean. Uncomfortable.

    Location

    Stayed in July 2023

  • Reviewed: 7 July 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Studio - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The bed was awful

    Kitchen, location

    Stayed in July 2023

  • Reviewed: 17 May 2023

    4.0
    Convenient, clean, simple accommodation but no customer service!
    • Leisure trip
    • Group
    • One-Bedroom Alcove (6 Adults)
    • Stayed 1 night

    Sadly they had forgotten to leave sheets and towels in the room. Quite a serious omission really. As it was late when we noticed this we tried to contact staff via email and telephone and called the emergency number twice but had no response (reception was closed). So we couldn't shower and had to sleep without sheets which felt unhygienic. What was truly disappointing was the attitude of the establishment. There was no apology. I was told I should have been more persistent with my phone calls. After leaving I emailed the manager to express my disappointment and have still had no reply despite a follow up email. This is what is really disappointing for me and such a shame.

    The residence is easy to find, clean, quiet and next to the Blanea so great if you want to spend time there. The facilities are clean but small which is not unusual given the price. We were 3 so it felt okay. The kitchen equipment was good and I loved the individual box of kitchen essentials i..e washing up liquid, dishwasher tablet, sponge that was left for us.

    Stayed in May 2023

  • Reviewed: 9 April 2023

    3.0
    tired basic not cared for
    • Leisure trip
    • Family with young children
    • Two-Bedroom Duplex (8 Adults)
    • Stayed 1 night
    • Submitted via mobile

    everything else

    location

    Stayed in April 2023

  • Reviewed: 13 January 2023

    3.0
    Good location, but not what we expected. This is not a hotel room, it’s an apartment. No bedroom.
    • Leisure trip
    • Couple
    • Studio with Alcove (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    It was an apartment with chores to do on the way out, which was not noted on Booking.com. This is NOT a hotel. You have to put your own bed sheet , remove them and bring them to the reception desk in the morning and clean the apartment before leaving. Plus there was only a bedroom with bunked beds, no actual bedroom with a full/queen bed. My husband and I had to sleep on the sofa that turned into a very poor and super hard bed that had a big gap in the middle. We were there just for one night. This apartment is for multiple days. Finally the towel heater in the bathroom was not working.

    The location was good.

    Stayed in December 2022

  • Reviewed: 21 October 2022

    3.0
    adequate
    • Leisure trip
    • People with friends
    • Studio with Alcove (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    tiny, drab, very basic

    convenient location

    Stayed in October 2022

  • Reviewed: 26 September 2022

    6.0
    Pleasant
    • Couple
    • Two-Bedroom Duplex (8 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Maintenance needed. Kitchen floor had a loose dangerous metal tile edging that I sliced the side of my foot on. It was badly repaired previously with screws and tape. Kitchen flooring needs replacing.entrance steps also need tiling. Fans not working in toilets.Top price paid for this time of Year but expected better. Perfect for 2 or 3 people. Definitely not 8 as advertised.

    Area and convenient to an event I was attending.

    Stayed in September 2022

  • Reviewed: 26 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 12 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Alcove (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

Showing 1 – 25

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