Reviews of La Villa de Mazamet
4 rue Pasteur, 81200 Mazamet, France
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Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewGeoffrey and Janice were the most attentive hosts and they couldn't do more for us. They literally catered to our ever need including booking us a table at a restaurant, preparing us a vegan breakfast, offering us a glass of blanquette by the pool when we arrived, finding a safe place for us to leave our bikes, leaving us an adaptor plug in the room in case we didn't have one... and so much more. It really was next level customer service -above and beyond. The property is stunning and the grounds immaculate.
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewBeautiful restoration, lovely bedroom, super welcoming hosts, excellent evening meal and breakfast, unexpected lovely spa.
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewLovely historic hotel with very well appointed room. Building was beautiful inside and out. The hosts was charming and very friendly. Nice breakfast. Safe place for bikes in garage.
Nothing!
Reviewed: 20 September 2024 · Stayed in September 2024
Verified reviewEverything. Period property with right balance of modern touches. Stunning decor and presentation. Superb breakfast with a overall personal touch which matched its well deserved higher end feel.
Nothing
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewReviewed: 23 July 2024 · Stayed in June 2024
Verified reviewThe whole building had been lovingly renovated , fixtures and fittings were beautiful Warm welcome from owner Was possible to walk into mazamet from the property
Breakfast wasn't served till after 8am The owner did offer to leave a breakfast platter in room night before for my husband who needed to leave at 7.30 am This consisted of piece of fruit and few pastries. Some fruit juice and yoghurt as well would have been nice. I think what was left was disappointing
Hello Carole, thank you for your feedback. We're glad you enjoyed our house and your time in Mazamet. Regarding the breakfast served to your husband.Our breakfast service is from 8am to 9.30am, as described on our listing. You contacted us prior to your arrival to ask us, I quote, "to leave a simple breakfast, fruit and some bread" for a 7am breakfast. This is what we did. In addition, the room that you booked, the Classic room, is not fitted with a mini-fridge, unlike the other rooms. It would have been unsanitary to leave yoghurt unchilled overnight. We're sorry your husband had a disappointing breakfast, but we're also disappointed that our rating was brought down in spite of trying to go above and beyond our standard service offer.
Hello Carole, thank you for your feedback. We're glad you enjoyed our house and your time in Mazamet. Regarding the breakfast served to your husband.Our breakfast service is from 8am to 9.30am, as described on our listing. You contacted… Show more
Reviewed: 6 September 2023 · Stayed in September 2023
Verified reviewReviewed: 23 August 2023 · Stayed in July 2023
Verified reviewReviewed: 21 October 2022 · Stayed in October 2022
Verified reviewThe service, and food excellent
Unfortunately WIFI was down