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Reviews of Mercure La Rochelle Vieux Port 4 stars

Quai Louis Prunier, 17044 La Rochelle, France

#9 of 46 hotels in La Rochelle

Guests' Choice

Review score

Based on 254 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    8.3

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 1 September 2025

    10
    Excellent service, great location would highly recommend
    • Leisure trip
    • Family with young children
    • Junior Suite with Harbour View
    • Stayed 1 night
    • Submitted via mobile

    It was easy to find, very welcoming, check in was fast, rooms were very comfortable, modern and clean.

    Stayed in September 2025

  • Reviewed: 29 August 2025

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Privilege Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The only thing is we Would have preferred a room higher up but it wasn’t available. We would have been able to use the balcony more as on the 2nd floor it’s v overlooked. We did love the hotel though .

    Location & the hotel was lovely . We had a privilege room with balcony . It was a beautiful room & the staff were very welcoming & friendly we would book here again for sure

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Tranquille and fun
    • Leisure trip
    • Solo traveller
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Not far from the city and the train station, even on foot. The buffet style breakfast was really good.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Would return
    • Leisure trip
    • Family with young children
    • Junior Suite with Harbour View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    I have stated before and I love the location and the atmosphere

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    I liked everything

    Stayed in July 2025

  • Reviewed: 24 August 2025

    10
    We have stayed here twice now, love the hotel and facilities
    • Leisure trip
    • Couple
    • Privilege Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Good location, lovely breakfast

    Friendly staff

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike

    Both the hotel and the location and private parking

    Stayed in May 2025

  • Reviewed: 18 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Well placed for walking around the port and into town. Good breakfast. Plenty of parking space.

    Stayed in July 2025

  • Reviewed: 17 August 2025

    8.0
    Great location, beautiful food, lovely room and friendly staff
    • Leisure trip
    • Family with young children
    • Junior Suite with Harbour View
    • Stayed 7 nights
    • Submitted via mobile

    Perhaps breakfast being included would have been great however there wasn’t anything else I would change.

    Lovely hotel, comfortable and the staff were very friendly. Lots of menus from pool menu to lunch and dinner. Pool was lovely.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Superb location, very clean and well kept. Great pool and relaxation area around it.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 7 nights

    Room was fine but for weeks stay been nicer if it was larger - minor point though.

    Well kept, very clean, pool excellent, good area around it to relax.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Great location pet friendly
    • Leisure trip
    • Family with young children
    • Junior Suite with Harbour View
    • Stayed 1 night
    • Submitted via mobile

    We weren’t told about the water filter outside our room.

    Great location, large room with comfy bed.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Lovely hotel in a fab location but quite pricey
    • Leisure trip
    • Family with young children
    • Junior Suite with Harbour View
    • Stayed 1 night
    • Submitted via mobile

    Parking not included in stay, at £330 I’d like it to be included. Breakfast was lovely lots of choice but served in a cramped space so at peak time was a bit chaotic

    Lovely hotel. Beautiful room looking out onto the wheel and harbour. Fantastic location, I’m walking distance to everything. Nice little gym but small. Rooftop pool area nice. Fab family space with separate lounge area.

    Stayed in July 2025

  • Reviewed: 5 August 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Junior Suite with Harbour View
    • Stayed 1 night
    • Submitted via mobile

    No shade on the balcony made sitting outside a bit uncomfortable.

    Good location sevice and breakfast. Very comfy beds.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Privilege Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The staff. The staff. And one more time, the staff. Examples: Our breakfast waiter was rude and impatient. The barman was somewhat better, but was still annoyed with us for the audacity of ordering a drink (heaven forbid when you're at a bar)... But the absolute worst was room service. They told us that they have never heard of Ketchup, that bringing utensils up when they forgot to bring them with the food "someone else's problem". The staff are absolutely shocking and could have ruined a trip. My advice, stay for the hotel and it's facilities but don't expect anything from the staff that work there. That way you won't be disappointed.

    Loved the facilities, location, food and amenities. They are all tip notch. Lovely hotel in a great location, right near all the restaurants and bars as you could want. Food in the hotel was fantastic and fairly priced

    Stayed in August 2025

  • Reviewed: 2 August 2025

    10
    Fantastic position with parking, beautiful pool area, heated too! Clean room with lovely bathroom.
    • Leisure trip
    • Couple
    • Standard Double Room with Twin Beds
    • Stayed 1 night
    • Submitted via mobile

    The pillows were hard.

    The room was quiet despite being close to the main port, bed was comfortable and the breakfast was amazing, so much to chose from.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Would have liked small cartons of milk to accompany the teabags & coffee sachets and cups for hot drinks. We only had 2 glasses for the water.

    Location firstly, short walk to the old port. On site car park Good selection of fresh fruits, nuts, yogurt, pastries and hot foods for breakfast. The water fountains in the corridors to refill the room bottles.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    room - double with terrace - was very small - no room for our large suitcases

    location, terrace, parking

    Stayed in July 2025

  • Reviewed: 27 July 2025

    9.0
    Location and comfort excellent in La Rochelle
    • Leisure trip
    • Couple
    • Privilege Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    We paid for a “privilege room” and we were in a room which faces the Aquarium, which was very noisy and right above the smoking area for staff so we could not sit out on the balcony. Unlike most hotels the loo was separate from the shower. I know this is common in French houses, but have never seen it in a hotel. It meant that when needing to wash your hands after the loo, you touched the door handle and then the outside of the handle of the shower room and also had to wait for the shower room to be free before you could wash your hands. Surely this isn’t really hygienic?

    Lovely modern decor. Very clean. Spotless white linen and towels. Comfy bed. Iron board and safe in room. Lovely big windows and nice sunset from this side. Great location just to the south of the main centre / vieux port.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite with Harbour View
    • Stayed 1 night
    • Submitted via mobile

    Very well equipped rooms, nicely decorated. Great location. Good to have a pool and poolside bar.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    8.0
    Great stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Small rooms ( we have booked the cheapest one)

    Great location Heated pool Great breakfast Parking at the hotel

    Stayed in July 2025

  • Reviewed: 22 July 2025

    8.0
    Very good stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No room amenities Very Small rooms (we have booked the cheapest one)

    Great pool - heated, a real big plus Great breakfast Parking at the hotel Close to the city

    Stayed in July 2025

  • Reviewed: 22 July 2025

    9.0
    Excellent location with polite, helpful staff. Would stay again.
    • Leisure trip
    • Family with young children
    • Junior Suite with Harbour View
    • Stayed 1 night
    • Submitted via mobile

    Location and all round amenity

    Stayed in July 2025

  • Reviewed: 20 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Privilege Room
    • Stayed 7 nights

    Very calm atmosphere. Excellent service.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Great location, excellent facilities.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The bed in the room was so large that it literally left nowhere to open one suitcase let alone the two that we had. Although the staff were friendly and helpful we felt as if we were being 'processed'.

    Great location, excellent facilities. Good breakfast. Balcony bar overlooking the harbour.

    Stayed in July 2025

Showing 1 – 25

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