Avenue de la Porte Neuve, 17000 La Rochelle, France
#18 of 46 hotels in La Rochelle
Guests' ChoiceBased on 311 hotel reviews
8.3Cleanliness
8.5
Comfort
8.6
Location
9.0
Facilities
8.3
Staff
9.1
Value for money
7.8
Free WiFi
8.7
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End of dialog contentReviewed: 5 September 2025
Youngman
United KingdomSmoking permitted on the terrace by the pool
Location
Stayed in September 2025
Reviewed: 24 August 2025
Nicolas
United KingdomGood family room
Stayed in August 2025
Reviewed: 19 August 2025
Claire
United KingdomThe mattress on the double bed was very uncomfortable and so was the sofa bed mattresses for the children.
Secure parking was great and distance from old town (walking distance 10 minutes)
Stayed in August 2025
Reviewed: 17 August 2025
Rachel
United KingdomBed and pillows were quite uncomfortable. Pool is small and not enough sun loungers for number of guests
Great location,very close to beach/ centre. Ample and secure parking Staff friendly and helpful Breakfast plentiful Hotel smells lovely!
Stayed in August 2025
Reviewed: 13 August 2025
Richard
United KingdomWe had no realistic criticisms
One late lunch at the harbourside proved to be very slow indeed, so we were glad to dine in the hotel each night. The rotating programme of barbecues suited us!
Stayed in August 2025
Reviewed: 11 August 2025
Steve
United KingdomNo gluten free kids food
Nice pool
Stayed in August 2025
Reviewed: 8 August 2025
April
IrelandVery central and great to have the pool. The food and service in the restaurant was good. The room was ok, a bit dull but the bed was comfortable and the shower was good. The staff were nice.
Stayed in July 2025
Reviewed: 2 August 2025
Cecelia
United Kingdom- Our room was fine but the bathroom was right next to the bed, with the toilet a separate room altogether. I wasn’t keen on this. - The long flush on the toilet was broken. You could get a long flush on the short one by pressing and holding but I didn’t discover this until we were about to leave - The bedside ‘tables’ are tiny and a bit useless
- Breakfast was incredible, really good, so much variety and plenty of it. - The hotel is located in the middle of a lovely green space and within walking distance of the beautiful town - Plenty of parking spaces - Good air conditioning - The staff are all lovely - There’s a really great swimming pool with seating around it
Stayed in August 2025
Reviewed: 2 August 2025
Rebecca
United KingdomSmall room for a family of 4. Expensive to have two out of four on a sofa bed.
Location Pool Breakfast Security of car park
Stayed in July 2025
Reviewed: 1 August 2025
Elena
ItalyThey sell rooms for 4 people but actually there is no space for 4
Nice common spaces and located in a good position
Stayed in July 2025
Reviewed: 31 July 2025
Sara
United KingdomRoom was a bit dated. Coffee was a bit bland.
Super location - so central. Friendly staff. Delicious breakfast (we loved the cheese, bread and scrambled eggs the most). Restaurant dinner & drinks selections were also very good!
Stayed in July 2025
Reviewed: 23 July 2025
Sarah
United KingdomRooms are small especially as a family.
Great hotel. This was our second time staying there. Lovely location. We love the pool and the location. Staff are super friendly. Great breakfast. We’ve eaten there several times and food was good too.
Stayed in July 2025
Reviewed: 23 July 2025
Jacquelyn
United KingdomA little pricey
Excellent location
Stayed in July 2025
Reviewed: 21 July 2025
Margaret
United KingdomSome parts of the bowl were a bit shabby.
The staff were extremely polite and helpful . The rooms were very well equipped. The breakfast was excellent with very good choice and quality.
Stayed in July 2025
Reviewed: 20 July 2025
Debbie
United KingdomRestaurant and food
Well decorated, clean, carpark
Stayed in July 2025
Reviewed: 18 July 2025
Alison
United KingdomBathroom had some mould
Great location with good breakfast self serve style
Stayed in July 2025
Reviewed: 18 July 2025
Diana
AustraliaThe location was quiet , yet a very easy stroll to all the restaurants and port. The barman and waitress were lively and helpful even though they were short staffed on a public holiday .
Stayed in July 2025
Reviewed: 10 July 2025
Sophie
United KingdomRoom was not cleaned or towels changed during our stay, not to the standard of a big Accor hotel Swimming pool is very small, taken over by kids. Not enough place around to walk / not enough loungers Unlucky to have a room above the swimming pool with screaming children Hotel is not close walking distance from the bus station or train station 13-15 minutes walk to the towers, quite far Early check out (11) Peanut products not separated enough at breakfast
Beds Amazing staff Easy access to town Buffet breakfast quality and choice Filtered water dispensers
Stayed in July 2025
Reviewed: 10 July 2025
Amanda
United KingdomBreakfast a little expensive for the offer
Very quiet location but close to the shops ,restaurants and beach. Room clean and comfortable.
Stayed in July 2025
Reviewed: 3 July 2025
Sarah
United KingdomLocation, reception staff great, some of the bar staff not that friendly
Stayed in June 2025
Reviewed: 1 May 2025
Ryszard
United KingdomNothing
Location style facilities
Stayed in April 2025
Reviewed: 27 April 2025
Sheila
United KingdomGood location lovely buffet breakfast
Stayed in April 2025
Reviewed: 27 April 2025
Nataliya
Ukrainesmall variety of hot options for breakfast, lack of electrical outlets in the room
The hotel is in very quite location, 10-15 min walk from the city center with part around. the room was good and quite although a little small for the family with 4 people. There is free parking onsite. Breakfast was good, although I would expect more hot options for breakfast and some fish option. We liked restaurant menu for dinner, hotel has kids room with some machines to play the games. there was kettle in the room to make tea also there is drinking water dispencer on every floor. we stayed for 3 nights and enjoyed it.
Stayed in April 2025
Reviewed: 14 April 2025
Andrew
United KingdomPrivate car park superb. No mirror in dressing area. Could not adjust TV volume. Air con appreciated.
Stayed in April 2025
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