81, Route De Cordes, 81000 Albi, France
#3 of 21 hotels in Albi
Guests' ChoiceBased on 36 hotel reviews
9.0Cleanliness
9.5
Comfort
9.6
Location
9.5
Facilities
9.0
Staff
9.5
Value for money
8.4
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: September 3, 2025
Elena
SwitzerlandThe restaurant was closed for dinner🥲
Everything was magnificent😊
Stayed in August 2025
Reviewed: September 1, 2025
Danielle
United KingdomNothing
Beautiful location by the river; stunning view. Staff were very friendly. Food in the restaurant was excellent.
Stayed in August 2025
Reviewed: August 26, 2025
Rachael
United KingdomNothing
The property is absolutely stunning, beautiful location that truly allows for relaxation. And the team at the hotel are just wonderful, nothing is too much trouble, a truly five star experience.
Stayed in August 2025
Reviewed: August 13, 2025
Jacqui
United KingdomWe had to pay for drinking water for our room most hotels of this calibre include this.
We liked the friendly helpful staff and the shady trees around the pool.
Stayed in August 2025
Reviewed: July 9, 2025
Wayne
New ZealandTranquility.
Stayed in July 2025
Reviewed: July 7, 2025
Norman
FranceFormidable!
Stayed in July 2025
Reviewed: April 29, 2025
James
United Arab EmiratesBreakfast was too basic on weekdays
Superb location and generous rooms.
Stayed in April 2025
Reviewed: July 1, 2024
Richard
United KingdomA magnificent location … very friendly and welcoming staff. The food and wines at dinner were outstanding as was the service and presentation. An exceptional experience.
Stayed in July 2024
Reviewed: June 29, 2024
John
United KingdomStaying for just one night
Beautiful riverside setting and large park to walk in plus huge swimming pool. Staff charming and professional.Superb restaurants great flavours and excellent rapport between quality and price.
Stayed in June 2024
Reviewed: June 13, 2024
Tim
United KingdomNothing
Convenient to the city in country setting beautiful river frontage and Swimming Pool.
Stayed in June 2024
Reviewed: October 1, 2023
Colin
United Kingdomlovely location ,Very tranquil
Stayed in August 2023
Reviewed: September 10, 2023
Fun
United StatesOne room wall was marked from luggage scrapping and hitting it. Too noticeable.
Location, pool, staff, and dining. The room bath/shower was very nice.
Stayed in September 2023
Reviewed: September 9, 2023
Nuriel
IsraelStayed only 2 nights which is too short to enjoy everything the hotel offers.
Property located on the bank of the river, with huge garden big swimming pool and forest with old trees .Restaurant was amazing, very kind staff eager to make you happy. A real gem!!!
Stayed in September 2023
Reviewed: July 6, 2023
Mark
AustraliaWe thoroughly enjoyed our stay. The staff were wonderful, they were friendly, attentive and gave us great advice about local sites when we asked. The room we stayed in was perfect.
Stayed in June 2023
Reviewed: June 25, 2023
Emil
NorwayFood
Location and facilities
Stayed in June 2023
Reviewed: October 17, 2022
Mary
United StatesRelais Château hôtel La Réserve is simple magnificente in everything aspect and we cant sait to ho back aguan some Day
Stayed in October 2022
Reviewed: September 14, 2022
Avishay
IsraelNothing much, this is a very high quality place.
This is a fantastic hotel. What you see in the pictures is accurate - it is a very nice mansion-type house with rooms on two floors, embedded in fabulous grounds with a huge lawn that slopes down to the river, and a very large and nice pool. There are not many guests (I guess they have something like 12 rooms) so the place is very quiet, relaxed and not busy at all. Breakfast is excellent and they also offer formal dinners (3-course chef style) - these are expensive, but the one we had was worth the price for the classy experience (but if you stay for a few days you can consider cheaper options in the area). There's also a nice bar that serves drinks and coffee most times of day. Also many other facilities (small spa, table tennis, floats for the pool). Parking in site is free and very convenient. Elevator access to second floor if you like. Staff super attentive and helpful. 24/7 reception which was helpful since we arrived late after a long drive. We had two rooms (2 person and 3 person). The hotel upgraded our triple to a suite since they thought that the additional bed would not be comfortable enough which was very nice of them. The suite was probably the fanciest and nicest room we stayed in during our entire France trip. The double was also very nice. Overall this was really a very enjoyable stay! the place is expensive, but it is worth it.
Stayed in August 2022
Reviewed: August 1, 2025
Claire
United KingdomThe restaurant was closed on Sunday and Monday. We knew this after we’d booked, what they didn’t say was the bar was also closed so it was a bit of a strange stay. We may as well have booked an Airbnb
Beautiful setting and nice rooms.
Stayed in July 2025
Reviewed: May 26, 2025
Garrett
United StatesNo restaurant. Manager. A 3-star place masquerading as 5-star.
Veranda and gardens well-alpointed with fine views and ladscaping. We enjoyed a sumptuous snd pictureque breakfast. Anais served us with courtesy and grace, making us feel welcome and cared for. Her service was 5-star—in great contrast to her elders and superiors on the staff.
Stayed in May 2025
Reviewed: October 1, 2024
John
FranceOur main concern was the closure of the restaurant facilities on the first two nights. The breakfasts did not have a lot of options and I considered expensive for what was available. When the restaurant did open on the third night it was nothing extraordinary and yet the prices were high and quality of the food not of the quality expected. The final night we ate out again.
Friendly staff to welcome you and recently refurbished room., though not overlooking the garden as described in the booking.
Stayed in September 2024
Reviewed: September 20, 2024
Alison
United KingdomPool was very cold Did not really cater for vegetarians Not enough staff serving meals
Location and comfort
Stayed in September 2024
Reviewed: September 6, 2024
Terence
United KingdomThe evening meal was surprisingly poor. In fact dinner was awful. We are now in Limoges at the Chapelle de St Martin where the chef , sommelier and staff are exceptional.
Great location. Nice staff.
Stayed in September 2024
Reviewed: May 18, 2023
Kristen
Francedecoration is outdated
dinner was good and location is beautiful
Stayed in May 2023
Reviewed: August 31, 2025
Eric
FranceThere are no comments available for this review
Stayed in August 2025
Showing 1 - 25
Galway, Ireland
Freiburg im Breisgau, Germany
Dubai, UAE
Fiumicino, Italy
Vienna, Austria
Špindlerův Mlýn, Czech Republic
Bayahibe, Dominican Republic
Miami Platja, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content