Great location. Nice and charming room.

Stayed in August 2025

Nothing

Historic hotel in very center of ancient town of Colmar

Stayed in July 2025

There was some frustration that the hotel only had 1 iron for all guests. When we needed to iron an item for dinner, the reception staff were uncomfortable to ask for the iron back from a guest that had had it for a number of hours. No fitness facilities which is a surprise in a 5 star hotel.

A beautiful building, fantastic food. the room was lovely, bed very comfortable. Breakfast was exceptional - the take out bag was a very nice touch!

Stayed in July 2025

All good

Location, secure parking and period property

Stayed in July 2025

Nothing

perfectly situated in the town. They kindly looked after the wine we had in the car due to the hot weather, which was helpful. The breakfast was like a personal buffet with everything we wanted and a bag to take with you what you hadn't eat.

Stayed in July 2025

Exceptional - A Perfect Stay I wanted to extend my sincere gratitude for an absolutely wonderful stay at your hotel. My recent visit was truly memorable, and two aspects, in particular, stood out. First, the breakfast was extraordinary! It was, without a doubt, one of the best hotel breakfasts I've ever experienced. The variety, quality, and freshness of the options were truly impressive, and it was such a delightful start to each day. Second, the bed was incredibly comfortable. After a long day of exploring, sinking into such a plush and supportive bed was pure bliss. I slept exceptionally well every night, which is a rare treat when traveling. Also, It was a truly delightful culinary experience! The fish was superb, and the overall atmosphere of the brasserie was just perfect. Combining the outstanding dinner with the extraordinary breakfast and that incredibly comfortable bed, your hotel truly offers a complete and luxurious experience. Every aspect of my stay has been exceptional. Thank you once again for your remarkable hospitality. I'm already looking forward to my next visit!

Stayed in June 2025

We stayed for 3 nights. Unfortunately on the first evening, the air conditioning wasn’t working properly and the staff was extremely attentive to move us into a bigger room. As we much preferred our original room (brighter and newer), they managed to fix the A/C the next day and move us back into our original room. The staff are all wonderful. Special shoutout to Pauline for accommodating our room changes so late in the evening and for proactively coming out to the car park to see if we needed a hand! Also shoutout to Manuela for her wam hospitality, and barista skills, at our breakfasts.

Stayed in June 2025

Less facilities than expected for a 5 star hotel. Dinner at the historic brasserie was a bit disappointing. Limited parking availability at the hotel, but close public parking was available.

Excellent location within a historical building in the old city of Colmar. Beautiful rooms. Excellent breakfast.

Stayed in May 2025

Nothing

Wonderful accommodations, breakfast was great and staff was friendly and helpful. Dinner at two of their three restaurants were excellent!

Stayed in May 2025

Sadly both restaurants were closed but we were very happy to be pointed to another great place.

We love this unusual accommodation and it's location. This was our second stay and , as with our first, we were not disappointed. Wonderful breakfast.

Stayed in April 2025

Nothing to not like, but it’s a bit expensive I guess

Rooms are pure luxury and the breakfast simply amazing. Staff very helpful making it a great care free experience

Stayed in April 2025

All perfect

Very nice hotel directly in old town city center. Very quiet and perfect parking possibility

Stayed in April 2025

The only thing we needed extra help with was finding the parking. Streets were closed so I had to drop my wife off to find the hotel and drop a pin.

Everything! The room was large, comfortable and the bedding was exquisite! When we arrived the staff went above and beyond to ensure we had a wonderful stay. Paulina and Lauren were fantastic! The attention to detail was appreciated and housekeeping was also excellent. Try one of the restaurants onsite for a wonderful dining experience. Breakfast is worthwhile, so ensure that you do that. Overall, a great stay in a wonderful location in the heart of Colmar.

Stayed in March 2025

Restaurant could improve service

Lovely property in the old part of Colmar. Wonderful breakfast served by absolutely charming lady.

Stayed in February 2025

I notice some people could not finish breakfast so those got wasted. Maybe offer less bread at the beginning and add if more is needed.

Breakfast is very good, tasty and staffs are very polite. location is very convenient.

Stayed in October 2024

The mattress was full of holes and not comfortable even after turning it. Not a five star hotel worthy. Room 103 was just above entrance restaurant at the patio and this was a smokers location. Therefore not able to open windows of our room

Nice location and a beautiful building. Breakfast staff was very attentive

Stayed in October 2024

The breakfast was the best I have ever had!

Stayed in October 2024

I loved everything about this property - the room, the staff and the incredible food!

Stayed in October 2024

Beautiful architecture

Stayed in September 2024

Bed was a bit firm.

Location and the room were great. The breakfast was incredible.

Stayed in September 2024

No porter for bags. Reception was not always staffed

Location, clean

Stayed in September 2024

Everything was perfect

Gorgeous hotel, amazing service, excellent breakfast and coffee in the room

Stayed in September 2024

No bar for a lunchtime or evening drink and restaurant only open 4 days a week, plenty of other restaurants within 5 minutes walk however.

Excellent Room made better by quality service for the room, for reception and for breakfast. Varied breakfast with first class, freshly cooked egg options backed up by charcouterie, fruit and bread. Located inside the old town with excellent access to the main attractions. The building itself was a very old town house that had been modernised with great care but without losing the character.

Stayed in September 2024

The time schedule of the restaurant was till 9 pm and we couldn’t try the food.

The location was great, the hotel is a sight, the staff was very kindly and we spent an incredible time!

Stayed in August 2024