Lack of hotel parking and lack of inexpensive parking nearby. Much as expected for a ski hotel and thought that the place was due for a makeover.

Excellent breakfast and very helpful staff. Great location for the new Jandri lift and central to the town. Beds were comfortable

Stayed in March 2025

food

location

Stayed in March 2025

Breakfast was good. Location is GREAT. Staff was SUPER friendly. Not the fanciest place on the planet... but close to good lifts, good value, and a really nice family environment.

Stayed in March 2024

Nothing. All good!

Hotel great value for money. Don't understand the negative reviews. Exactly as described. Room clean and comfortable, breakfast excellent for a days skiing. Upstairs bar great for a couple drinks before heading out for a meal and pool a bonus.

Stayed in February 2024

Breakfast was OK but I did have a hair in my omelette

Stayed in February 2024

wi-fi capacity could be improved, tv’s in the room could be updated.

The hotel breakfast was good, variety available. Staff were very friendly and helpful.

Stayed in February 2024

Needs new carpet in bedrooms. Bathrooms have been upgraded but it needs rooms sorted.

Great breakfast and room was clean. Bed was comfortable.

Stayed in January 2024

Receptionist was unable to provide a security code with which to lock our ski locker. Apparently some work, though ours didn’t.

Great location 5 minutes from the Jandri Express lift. Hotel was clean & comfortable, plenty warm enough to dry gear after a day on the mountain, staff were friendly & helpful.

Stayed in January 2024

Hotel is perfect location and have stayed before. Hotel is clean and comfortable but a little dated and could do with a spruce up . Food was excellent and plenty of it above all the staff are very friendly and helpful

Stayed in February 2023

Price is a bit high.

Decent hotel for a few nights - can't see why it has so many bad reviews.

Stayed in January 2023

Very tired, basic and tatty hotel. Breakfast was really not good

Clean, staff were friendly

Stayed in January 2025

Great location

Stayed in February 2025

The spare quilt was dirty, horrible stains on it. The twin room was tiny with no view and we paid £150 ish for one night.

The location was great. The fresh o.elett for breakfast was lovely.

Stayed in January 2025

Very sub par quality breakfast, rooms and the entire hotel is very dated .. very small sauna and swimming pool ..

Stayed in January 2025

The floor was a little tired looking and saw a bug crawling in the carpet. Not all the lights in my room worked.

Excellent location close to the ski lifts, easily walkable in 10 minutes, carrying ski gear, to the biggest gondola lift (Jandri Express 1)

Stayed in March 2024

My shower had limited accessibility due to the the central glass panel being broken and unable to move. This meant that i had to squeeze though a gap no bigger than 25cm to enter & exit the shower this was a very big inconvenience. When asking the hotel if they could fix this they said they would order a part but weren't really too concerned as they considered the shower operational. I complained to Booking.com and they were also unable to get this resolved with the hotel which was disappointing. Had i been a larger man or female the different body physic would have prevented access altogether. I decided to stay at the hotel because of the pool and sauna but found out when checking in that you had to pay extra 5 euro's a day to use it so i didn't use this facility. None of the ski lockers lock so equipment isn't 100% safe.

The Hotel is dated and in need of some modernisation and financial investment to improve the facilities. The property somewhat met my expectations of the average start rating, however i felt it is a little on the expensive side for what is offered. A good breakfast was provided and exceeded my expectations, flesh omelettes made to order available every morning alongside fresh pancakes and waffles. A good selection of other continental breakfast items available such as meats and cheese, yogurts, bread, cereals and fruit juice. All the staff at breakfast were very welcoming with the only problematic bit being when everyone wanted to get a coffee at the same time. The location is good being positioned next to a supermarket, directly opposite a ski hire shop, close to various lifts and lots of bars and restaurant's

Stayed in January 2024

Quite expensive but that would be the only downside.

The staff were amazing and very friendly! The breakfast was great.

Stayed in January 2024

Extremely basic dated hotel , dog eared carpets, small rooms, health and safety nightmare. Power cables left out across stairwells and in restaurant as trip hazards. Breakfast was a battle every morning, not enough space in the restaurant and not enough service or food and drink on offer. Staff were feeding their families in the restaurant whilst serving guests. The half board is simply not worth it with only one main course on offer each day and food recycled from day to day, we ended up eating out at extra expense each night. Two of our three kids got sickness bugs. A single elevator is use for both guests and service/cleaning meant we had to carry 60kg of luggage up 4 flights of stairs. Ski lockers did not work.

Location, although most accommodation in the resort is near to a lift of some description

Stayed in January 2024

breakfast finished 15 minutes earlier than indicated

good location

Stayed in February 2023

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Stayed in February 2025

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2023

There are no comments available for this review

Stayed in January 2023

There are no comments available for this review

Stayed in March 2024