2 Grand'Rue, 68150 Ribeauvillé, France
#8 of 8 hotels in Ribeauvillé
Guests' ChoiceBased on 114 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
9.1
Facilities
8.1
Staff
8.7
Value for money
7.8
Free WiFi
8.1
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End of dialog contentReviewed: 20 August 2025
Spattini
ItalyStaff english speaking
Stayed in August 2025
Reviewed: 27 July 2025
Brendon
New ZealandNo lift to back rooms.
Good location. Close parking. And an added extra you must try was the restaurant le chalet, just up the hill behind the town square. Great food.
Stayed in July 2025
Reviewed: 21 July 2025
Ketil
NorwayThe spa, though small, was very nice.
Stayed in July 2025
Reviewed: 15 July 2025
Richard
United KingdomSmall things here, put a toaster out on your breakfast buffet. Also, put a sign in your spa to request guests not to use mobile phones. One of the fellow guests were filming in the spa area, which is totally intrusive.
The staff on reception were truly memorable and friendly. Thank you for all your hardwork.
Stayed in July 2025
Reviewed: 3 July 2025
Sarah
United StatesIt was pricey but we were very happy with the room
this hotel was convenient to everything and our favorite feature was the air conditioning! :-) We had basically two separate bedrooms for the three of us and it was wonderful- we didn’t feel cramped at all. we enjoyed the spa tremendously Breakfast was good, glad it was included
Stayed in June 2025
Reviewed: 4 June 2025
Yu-chieh
TaiwanThe room was a bit small, but still acceptable.
The front desk staff were friendly and helpful.
Stayed in June 2025
Reviewed: 26 May 2025
Paul
United StatesThe pool area was a little small, but we managed to have the relaxation room all to ourselves. The room itself could be bigger and have at least a chair to sit on.
Hotel is in a good location, in center on main street, with free parking located just a few minutes away. Room was comfortable enough although nowhere to sit except the bed. Room had amenities like robes for spa, soap, conditioner, lotion, hot water pot for tea. Breakfast was delicious, lots of warm food options. Spa was also better than expected. The spa area is a pool, sauna and hammam. There was also a relaxation room. Some water and small snacks available also.
Stayed in May 2025
Reviewed: 17 March 2025
Ineta
LatviaThe floor in the room creaked.
Beautiful spa area.
Stayed in March 2025
Reviewed: 15 March 2025
Rebecca
Switzerlandthe spa! we booked because of the spa but several things weren’t ok: people in sauna in bathing suit without a towel, then they go into the pool/hot tub wearing the same bathing suit (disgusting). sauna should always be nude zone. sauna door doesn’t close properly, so HUGE waste of energy. all relaxing are is much too hot (waste of energy again), we were sweating instead of relaxing in the nice cove. the shower drain wasn’t working, waste water ran out everywhere, even through under the door into the corridor.
clean, all you need was there
Stayed in March 2025
Reviewed: 1 December 2024
Stephen
United StatesOur room was the size of a postage stamp. The bed filled up 80-90% of the room, leaving no space to store luggage, move around, etc. The desk was at the foot of the bed, but there was no room in between the two to put a chair in order to sit at the desk.
The hotel has a great location. The room was clean and the staff was helpful.
Stayed in November 2024
Reviewed: 29 September 2024
Kits
Saudi Arabia*The housekeeping service. Nobody came to clean on the 2nd day. On the 3rd day, the lady came, fixed the bed but didn't clean the floor. Hand gel in the bathroom wasn't refilled. *the door handle/ lock needs to be replaced. *aircon didn't work, had to open the window all night.
The hotel location is good. The staff were friendly and speaks English very well. Bed was comfy.
Stayed in September 2024
Reviewed: 18 August 2024
Lorena
FranceIt was very lovely we could even bring our dog! Safe area very great stay and the staff is absolutely lovely. Special mention to the lady from the staff working during the breakfast very lovely and nice. Thank you
Stayed in August 2024
Reviewed: 18 August 2024
Josef
Czech RepublicOverpriced during the summer season - we are visiting Ribeauville couple times per year and this was so far most expensive stay.
Central location directly in city center Modern hotel with nice rooms Free strong wifi Parking in public parking lot not that far away from hotel Breakfast was ok
Stayed in August 2024
Reviewed: 15 August 2024
Magdalena
FranceCold water in the swimming pool
Clean room, nice spa, very good breakfast
Stayed in July 2024
Reviewed: 21 July 2024
Julie
SwitzerlandThe spa was a lovely surprise. Modern and relaxing with everything you needed on hand.
Stayed in July 2024
Reviewed: 20 July 2024
Kari
GermanySpa: We couldn’t find towels, bathrobes, or slippers. We were using our only shower towels from the room while getting over clothing and shoes wet. Super easy to trip on a door strip going in and out of room.
Location. Front desk staff was wonderful—both the man who checked us in and the woman working the next day. Elevator.
Stayed in July 2024
Reviewed: 9 July 2024
Jill
United StatesRoom was very small and we were up in the attic with a sloping roof which made it a bit claustrophobic. Breakfast was very disorganized, very crowded and understaffed so there were long lines to get coffee and other breakfast items. We experienced a negative feeling at breakfast. Room seemed expensive but that may be we were just reaching peak season.
A/C worked on a hot day.
Stayed in June 2024
Reviewed: 5 July 2024
Patricia
United KingdomThe decor was dated.
A convenient hotel in the heart of Ribeauville. We had a spacious room with a kettle! Breakfast offered a good choice.
Stayed in July 2024
Reviewed: 13 May 2024
Julie
PortugalThe size of the room. It was quite small for 4stars
We loved the spa and the little extras such as snacks. The breakfast was fabulous. We liked the relaxed atmosphere.
Stayed in April 2024
Reviewed: 4 January 2024
Chaiyaporn
ThailandRequest room quite but room close to street but I understand that room request for elder
Staff excellence service but I check in late, so I miss swimming pool and spa.
Stayed in December 2023
Reviewed: 28 November 2023
Vasilios
GermanyExtremely limited room space . Mainly use for a single night sleep.
Really nice location and nice breakfast area of the hotel.
Stayed in November 2023
Reviewed: 13 October 2023
Uwe
SwitzerlandSpa is small
Nice and romantic
Stayed in August 2023
Reviewed: 10 October 2023
David
United KingdomExcellent breakfast Sweet small spa
Stayed in September 2023
Reviewed: 3 October 2023
Stephane
LuxembourgSuper location and quality
Stayed in September 2023
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