Reviews of Kyriad Chantilly 2 stars
Rue des fougères RN16, 60500 Chantilly, France
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewVery cool and calm environment And we also enjoyed the free breakfast 🥰🥰
Reviewed: 29 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewNice location with excellent restaurant across from the hotel.
Quite far off the motorway and facilities a bit tired.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yasmina
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewPersonnel aimable
Portes bruyantes
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yasmina
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewGood that it's really near the castle.
Should have a big renovation this hotel. Really very very old.
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewHaving booked and paid in advance there was no trace of the booking upon arrival, which meant a long check in. I had booked a twin room, I received a single. Very small room, very poor value for money. No Iron available in the hotel. Very poor quality towels.
Dear guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your check-in experience did not meet your expectations. We understand how frustrating it can be to face delays, especially after a long journey. We would like to clarify that the room assigned did correspond to the twin room you had booked. We’re sorry if the layout gave a different impression upon arrival. As a 2-star hotel, we strive to provide the best possible value for our guests, and we're sorry to hear that the room did not meet your expectations in terms of size and amenities. We acknowledge your comments about the towels and lack of iron and will take them into consideration as we work to improve our services. We hope to have the opportunity to welcome you again under better circumstances. Kind regards, Kyriad Chantilly
Dear guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your check-in experience did not meet your expectations. We understand how frustrating it can be to face delays, especially after a long jour… Show more
Reviewed: 18 March 2025 · Stayed in February 2025
Verified reviewReviewed: 17 December 2024 · Stayed in December 2024
Verified reviewReviewed: 15 December 2024 · Stayed in December 2024
Verified reviewProperty was functional
Rooms were looking very tired decoratively Trouble with door entry key cards which kept failing Also, WiFi wasn’t working during our stay which was disappointing
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it'… Show more
Reviewed: 16 November 2024 · Stayed in November 2024
Verified reviewReviewed: 30 October 2024 · Stayed in October 2024
Verified reviewReviewed: 1 October 2024 · Stayed in September 2024
Verified reviewAmazing stuff, very friendly and supportive.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 21 September 2024 · Stayed in July 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewAnother very basic Kyriad hotel, although the staff were excellent at this place
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Elisabeth
Reviewed: 8 August 2024 · Stayed in August 2024
Verified reviewComfy beds free parking
Wasn’t much to like about it, when there was no staff the one we saw for a second seemed grumpy.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Elisabeth
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it'… Show more
Reviewed: 21 June 2024 · Stayed in June 2024
Verified reviewGreat location if you are going to the races.Andl short walk to Chantilly town and great restaurants close by
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 20 June 2024 · Stayed in June 2024
Verified reviewLocation is very good. Bus stop is 100m away. Local bus is free. Bed is comfortable. Excellent value to money. Rooms are compact.
I missed fridge in the room.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 10 June 2024 · Stayed in June 2024
Verified reviewLocation ! 2.5km from castle hippodrome and cafes bars etc and cheap as we were there to take part in a sporting event
We had our bikes with us ( expensive !) And we were told that we could keep them in our room, so up 2 sets of stairs and the bikes took up all the space! The rooms are tint and very noisy with a car wash in constant use under the window !
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Reviewed: 4 June 2024 · Stayed in May 2024
Verified reviewReviewed: 7 May 2024 · Stayed in May 2024
Verified review