Reviews of The Originals City, Hôtel La Belle Étape, Brignoles 3 stars
Chemin De La Viguière, 83170 Brignoles, France
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLovely staff. Room super clean and in great condition. Excellent value for money, even for high season!
Industrial decor in the room wasn’t my taste. Hallway and other parts of the hotel are definitely ready for renovation.
Hello Michael, Thank you for your glowing review! We are delighted that you appreciated the cleanliness and good value for money of the hotel. We take note of your comments about the décor and understand that it may not be to everyone's taste, so we will work on this aspect.
Hello Michael, Thank you for your glowing review! We are delighted that you appreciated the cleanliness and good value for money of the hotel. We take note of your comments about the décor and understand that it may not be to everyone's… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewvery nice staff, cozy, clean room, swimming pool on site, delicious breakfast, my recommendations
Thank you very much for your positive feedback! We are delighted that you enjoyed your stay with us. We look forward to welcoming you back soon 😊
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff, dog friendly hotel , clean and comfortable
It is always a pleasure for us to welcome you and your litle friends. Thank you for your feedbak. Laurie
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified review- Easy check in - Comfortable room - Convenient location
Thank you for your feedback. Laurie
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewEasy to reach
Rooms are a bit too small (there were 3 of us)
We are sorry that the room was to much small for the 3 of you, nethertheless, thank you for your feedback, we are happy to see that you apreciate you stay with us despite of the size of the room. Laurie
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe host was absolutely amazing.
It was comfortable, clean and the staff was very helpful and nice.
Thank you so much for your feedback, it was a really great pleasure to welcome the both of you in our hotel. Take a good care of you. Laurie
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThank you, we are happy you had a great moment with us. Laurie
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe pool was great, loved the staff.
Location was not walkable to anything.
Thank you for taking the time to give us this feedback. We're glad we could satisfy your needs. As for the location, we are only a 10-minute walk from downtown and a 15-minute walk from the bus station for those without vehicles. Thanks again for your feedback.
Thank you for taking the time to give us this feedback. We're glad we could satisfy your needs. As for the location, we are only a 10-minute walk from downtown and a 15-minute walk from the bus station for those without vehicles. Th… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewPool. Rooms air conditioned but cramped
There was no aircon in reception or eating area. The landscaping was minimal and could have shade in parking area and privacy trees screening the ugly neighbours. Food was terrible. After the first nights buffet we ate out.
Thank you for your feedback. We're glad you enjoyed the pool and the air-conditioned rooms, but we regret that some aspects of your stay did not meet your expectations. Concerning the reception and dining room, it was indeed complicated for us to leave the air-conditioning running because of the open doors allowing access to the buffet from the terrace, from the pool to the bar, etc. We understand that this can be uncomfortable at times, but fortunately our guests can enjoy their air-conditioned room, the shaded terrace and the pool. Unfortunately it is not possible to offer shade on all our free parking spaces. We also take note of your comments about the landscaping and the quality of the food.
Thank you for your feedback. We're glad you enjoyed the pool and the air-conditioned rooms, but we regret that some aspects of your stay did not meet your expectations. Concerning the reception and dining room, it was indeed complicated… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewThis was a mid point destination for us on our drive home, it was more than we could have hoped for as far as hospitality. The staff were so very welcoming and friendly. We traveled with our pet and he was also made to feel very welcomed, such a nice change after being in Spain where pets are tolerated but not allowed anywhere public. The rooms were unique, very well appointed and comfortable. Wonderful soaps and tea/coffee available. Reg restaurant served a buffet dinner that was excellent and very abundant.
Nothing
Dear Lori, Thank you for your feedback, It was a pleasure to welcomed you in our Hotel and restaurant. We are happy to know that you spent a good time with us on your way to home. It will be a pleasure to welcome you again with your pet. Laurie
Dear Lori, Thank you for your feedback, It was a pleasure to welcomed you in our Hotel and restaurant. We are happy to know that you spent a good time with us on your way to home. It will be a pleasure to welcome you again with your pet. … Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewExcellent location gor a
Dear Guest, Thank you for your feedback, we hope to welcome you back. Laurie
Reviewed: 2 November 2024 · Stayed in September 2024
Verified reviewThe staff was really nice, parking is included
Thank you for your wonderful comments Sébastien
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewReviewed: 10 October 2024 · Stayed in August 2024
Verified reviewDear Vilma, Thank you for taking the time to leave us a comment. We are pleased that your welcome went well and that you enjoyed your stay at Belle Etape. We wish you a great evening. Kathleen
Reviewed: 2 October 2024 · Stayed in September 2024
Verified reviewThe buffet dinner is just amazing, rooms are ok
Breakfast is very very poor
Dear Alberto, We thank you for taking the time to share your experience with us. We take note of your comments regarding the choice offered at breakfast. We hope to welcome you again very soon Kathleen - Reception
Reviewed: 28 September 2024 · Stayed in September 2024
Verified reviewOn arrival, we were greeted indifferently and asked to pay straight away, not having seen our room or had any food etc. As the location was very disappointing, despite being tired after a long and stressful journey, we said we had never been asked to pay straight away and said we wouldn’t stay. The person at reception said those were her instructions and was not terribly helpful, although did say in the end we needn’t pay yet. Too late for us sadly. She told us we had to cancel with Booking.com and we couldn’t manage it online after trying. We forfeited our money sadly.
Hello Madam Sir Like going to the cinema or taking a plane, our customers pay for their room upon arrival. That's the procedure. You did not lose money because you refused to pay for your room and you were offered cancellation. Sincerely Sebastian
Hello Madam Sir Like going to the cinema or taking a plane, our customers pay for their room upon arrival. That's the procedure. You did not lose money because you refused to pay for your room and you were offered cancellation. Sincer… Show more
Reviewed: 4 September 2024 · Stayed in August 2024
Verified reviewReviewed: 31 August 2024 · Stayed in August 2024
Verified reviewVery friendly and comfortable place to stay .
Dear Violetta, Thank you very much for your comment, we are delighted that you had a good stay! See you soon, Kathleen
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewNice area
Nothing
Dear Rached, Thank you for your comment. We are delighted that you enjoyed your stay in our establishment. Looking forward to welcoming you again. Kathleen