It was EXCEPTIONAL. A beautiful place to be, kind staff, excellent food and amazing attention to detail. I can’t wait to go back….its extraordinary.

Stayed in September 2025

One of the beautiful spots I’ve ever vacationed at, truly exceptional.

Stayed in August 2025

All! Rooms, hotel, breakfast, staff, location, surroundings, pool, garden, restaurant.

Stayed in August 2025

My room location was very bad. I asked to change but rejected.

The staff and the facility.

Stayed in August 2025

I did not like the absence of a bidet in the toilet and the lack of prior notice about this. Also, I was unhappy with the unclear pricing for massages at the beginning, as I booked 16 sessions during my stay thinking they included spa access. The phrase "including spa access" was not clear at all, nor were the prices in the restaurant. Additionally, the scent of the towels in the massage area needs to be changed. I was unable to upload the remaining photos on Booking!

I liked the fast service and the understanding of the room management. I also loved the very pleasant scent in the resort. However, the scent of the towels in the massage area needs to be changed. There was a good variety of sports such as golf, tennis, water skiing, horseback riding, walking, and cycling, as well as the billiards hall and the swimming pool. I enjoyed the breakfast, which was varied and delicious, especially the omelette. The people there were kind.

Stayed in August 2025

Room is a bit small , and we noticed a lot of things to be improved and we informed the hotel administration about it.

The outside, the green area is amazing and relaxing and it is the most unique thing of the this hotel. The breakfast was excellent And the two restaurants as well.

Stayed in August 2025

Non

Everything is amazing

Stayed in August 2025

Nothing

All is fantastic

Stayed in July 2025

Nothing really. The property was perfect. Was just a bit further away from Geneva to what I anticipated. Took about 40 min to get to city centre.

Beautiful property with amazing views. The style and design of the property incorporates the Alps mountains vibe with modern twist. We stayed in the mountain view room and it was incredible. Wooden finishes add to the atmosphere. Staff was extremely polite and helpful. Really enjoyed our stay.

Stayed in July 2025

Not close to the centre of geneva. But I would imagine people who choose to stay here choose so to relax not to visit geneva.

Great resort to relax and receive top level treatment. The restaurant was amazing, the staff were friendly, the space beautiful.

Stayed in June 2025

All goog

Amazing

Stayed in June 2025

The resort is pet-friendly, but since we have allergies to dogs, it was disappointing that there were no designated pet-free rooms available. The in-room dining menu was limited, only there dishes. There were no supermarkets or amenities within walking distance, so having a car is essential.

Well-maintained and thoughtfully designed resort. The space felt welcoming and functional, with attention to detail that made a real difference. The toilet in the lodge has a “shattaf” bidet hose, the rooms don’t. You have the option to enjoy breakfast in your room at no extra cost—it’s the same price as the breakfast buffet.

Stayed in June 2025

Breakfast option could be better

Location and facilities were really good. View was amazing & staff were really nice

Stayed in June 2025

The night room service was not up to a 5 star hotel. Never took the wet dirty towels, did not put the sleepers near bed, never closed curtains etc

Restaurant staff was exceptional. Thank you

Stayed in May 2025

Location and services

Stayed in April 2025

Nothing all great

Sonya and stagiatre and her team at Jiva Hill Resort made our honeymoon truly special. From the warm welcome to the small thoughtful touches throughout our stay, everything was handled with care and attention. They went out of their way to ensure we felt celebrated and relaxed, creating a peaceful and romantic atmosphere that we’ll always remember. Their kindness, professionalism, and dedication added so much to our experience—it was the perfect start to our journey together.

Stayed in April 2025

Our room was fabulous with spectacular views of the mountain! Room service was excellent so was the breakfast!

Stayed in February 2025

One of the best resort that i have stayed

Stayed in March 2025

Overpriced in bar. Unfriendly bar staff. Small bar considering size of property.

Room was very comfortable. Reception and restaurant staff lovely. Bar staff were unfriendly.

Stayed in February 2025

Nothing! It was lovely

Tranquil, beautiful relaxing. Great staff and service

Stayed in March 2025

nothing

We had an exceptional stay at JVL Resorts. From the moment we arrived, we were welcomed with great professionalism and kindness. A big thank you to the entire reception team, and especially to Hamza, who guided and assisted us throughout our stay. Thanks to his recommendations, we were able to enjoy optimal comfort for the whole family. His attention to detail and ability to speak Arabic made our experience even more enjoyable. We are leaving fully satisfied and will not hesitate to return and recommend this hotel for its outstanding service and dedication to guests.

Stayed in March 2025

Very expensive but so worth it for a treat!

Beautiful property with so much thought placed into every detail-you can relax, have fun, do activities, spa, fine dine all without leaving the grounds. The staff were very friendly and everything was top quality-will definitely return!

Stayed in February 2025

I had a friend meeting us in our room because we had dinner reservations at the restaurant, when she arrived at reception area she was treated like she was a delinquent

The sense of being really on a 5 star resort Felt very welcome, staff treated us with as VIP

Stayed in February 2025

Fantastic place, everything from location and facilities to service and food (both breakfast and dinner) was great. My wife and daughter were genuinely wowed. Slightly expensive, yes, but we got a lot more for our money than in similar places in the UK, so in comparison it was good value for money. Also the treatment by everyone working there was excellent, they went out of their way to please us. Well done!

Stayed in February 2025