TERRIFYING steps and elevator exit. The tiny elevator opens on your floor to about a foot of carpet then an angled drop off down the steps, which is HARD TO SEE - how many guests fall down these stairs? Getting into and out of the elevator was a nerve wracking experience and there is NO WAY this can be suitable for anyone with mobility issues or who is not sure footed with excellent vision. Young fleet footed people with good vision- no problem.

Excellent location in the Marais. Short walk to many restaurants and shops and sights. Comfy bed, but TINY room, excellent for one person but really cramped for two people (there were two twin beds pushed together). Breakfast was sparce, bare minimum and breakfast room is super tiny, with 4 tiny two person tables very close. Do not buy the breakfast here- there is a Pauls around the corner. Very nice front desk employees all speak good English.

Stayed in August 2025

Staff were outstanding! It really emulated Happy culture. The lady working the desk, who i believe her name was Celia, was amazing! She helped us with all the questions we had and even helped us when we accidentally left some things behind. The hotel and the rooms were so cute and the beds were comfy. There was a free bottle of champagne in the room that was wrapped in the same pattern as the room wallpaper. The attention to detail was outstanding. The shower was a little low for a tall guy like me (6ft,4) but that's nothing out the ordinary in most hotels. Location was great! Just off the main street and had loads of shops a day resturants close by, a 5 min walk to the Metro and a 2 min walk to the river. A fantastic affordable option in Paris!

Stayed in May 2025

Nothing

Clean, comfortable bed and great location

Stayed in May 2025

The hotel was very small, it’s hard to tell from the gallery photos with wide angled lens. Maybe this is typical of hotels in Paris, it’s the only one we’ve stayed in. The shower head kept sliding down and the shower door in room 202 was difficult to close fully and to open again when closed.

The hotel was situated close to Bastille metro station. A good supermarket and fruit shop almost next door. Cafe’s, bistros, restaurants and boulangerie very close by, so a good location. The reception staff were helpful and the breakfast was good. It was nice to enjoy free hot drinks and madeleines in the tiny reception or on the small terrace outside the hotel after returning from our trips out. We stayed for 3 nights. It was quiet at night and the bed was comfortable.

Stayed in May 2025

The room though very elegant, was too small for a twin.

Location and staff.

Stayed in May 2025

Arriving at the hotel, I had the lovely surprise of being welcomed by Celia, an extremely polite and kind employee, multilingual, who spared no effort in giving us advice on the facilities, café, best restaurants in the area, and tours. The other employees were very kind, and the hotel is in a wonderful location, very easy to access. I would definitely return next time!

Stayed in May 2025

Small room (but everything is compact in Paris)

Great location, close to shops & cafes- great little pub around the corner. Lift to upper floors. Felt homely.

Stayed in May 2025

As with many city hotels, it might be worth bringing earplugs if you're a light sleeper, just in case of street noise or other guests, and we couldn’t quite figure out the aircon - so that may be something to keep in mind for spring/summer bookings. Otherwise, it was a great experience.

A charming and quirky little hotel in the perfect location for exploring the sights, bakeries, restaurants, and shops. The area felt very safe and relaxed. Our room was beautifully decorated, with a super comfortable bed and an amazing view from the top-floor balcony (highly recommend booking this room!). We had a clear view of the Eiffel Tower day and night, along with those classic Parisian rooftops. We’d recommend having breakfast out and about, as there are so many great eateries nearby, and the hotel’s breakfast area is quite small - though we did appreciate the free drinks and snacks! The staff were kind and attentive, and even stored our bags after checkout so we could enjoy our final hours in the city luggage-free. We’d definitely stay again!

Stayed in April 2025

I probably would have skipped the breakfast option as there are many cafes plus a Monoprix right nextvdoir

Check in a breeze. Cannot beat the location for the Marais. Staff cordial and helpful. Some even enthusiastic. Very clean. Rooms are small but this is Paris and I value for what you are paying. View from our windows lovrly.

Stayed in April 2025

It could be a little bit cleaner in some places. The stairs seem very dusty and in some corners of the room it could be cleaner. Also there were some light stains on the covers and especially pillow cases. While I understand that it is not always easy to see the cleaning staff should make sure when making the beds that there are not some stains that didn’t come out in the laundry.

Great neighbourhood close to plenty of sights in walking distance. Friendly and helpful staff. The free coffee in the morning was a great bonus.

Stayed in March 2025

Overall, our stay at Hôtel De Neuve was good. The staff were friendly. The hotel room was small, which is very common with hotels in Paris, but it was very clean, the decor was nice and the bed was comfortable. The location is perfect for wandering around the Marais. The reason I would only give it three stars is the noise and the lack of sleep due to this. The walls are paper thin. You can hear everything from both outside and inside the hotel. You can hear people walking around their rooms and one morning we were woken by an alarm going off in someone else's room. I understand it is maybe an older building but there is a serious lack of soundproofing. So if you are a light sleeper I would definitely not recommend

Stayed in March 2025

Rooms are small for two people

Excellent location; hotel is clean and well-presented; good breakfast

Stayed in March 2025

Very comfortable and pleasant room. Staff were helpful and friendly

Stayed in March 2025

Nicely decorated, clean and tidy, fantastic location, lovely staff.

Stayed in February 2025

This is such a lovely hotel! Good location and lovely atmosphere!

Stayed in February 2025

Excellent location. Nice, cosy, a little bit noisy. :)) Would return for sure. Thank you.

Stayed in February 2025

Great location close to the metro

Stayed in January 2025

the entry area was small and not as appealing but it was fine

the view from the balcony was amazing and more than we expected.

Stayed in February 2025

One night We were stuck in the elevator and except somebody saying they called the technician (we already did inside the elevator) they didn’t come anymore to check if we were fine or if we needed something. At the end We were able to get out by ourselves. The hairdryer turn off itself every minute (it Gets too hot?) and had to wait 1-2 minute to it working again so it requires much more time to dry.

Clean and in a great area!

Stayed in December 2024

Room size.

Location, staff, cleanliness.

Stayed in January 2025

Price was alot for size of room

Nice location, rooms were nice and good breakfast

Stayed in January 2025

I can't think of anything - I would definitely stay there again!

I loved this adorable little hotel with a perfect location. It was easy to get to when arriving by train to Gare de Lyon and easy to go all over the city on the metro as it was just a few minutes from a metro stop. The staff was super friendly and available 24 hours.

Stayed in December 2024

The room was very small but that's how they actually are in paris

The location was great. Walking distance to attraction such as louvre museum and notre dames, river seine and place des voges. Many restaurant and bakeries nearby also. As for the hotel, its very cosy and comfortable

Stayed in December 2024

Room is on the small side, but we weren’t in there much.

Great location, really comfortable beds

Stayed in December 2024