There wasn't any tea or coffee making facilities. Curtains needed replacing they had holes in them.

The room was very big so ideal for a family. My children enjoyed playing table football in the reception area. Location was good we stayed one night as we wanted to view the sites it's right next to a tube station which is really handy.

Stayed in July 2025

My Birthday Money was stolen out of my room on my birthday… we put the no clean sign up as we didn’t require that due to my balloons and presents. Came back after a day trip and money was stolen. Went to reception to complain and they advised me to call the police which I wasn’t going to do on my birthday. I said I’m going out again and when I get back I want my money returned. The manager was very nice and suggested she could check the lock to see if anyone had been in there from the time we went out at 8.30am until 3.30pm! It showed a cleaner had been in our room when the sign was on the door not to go in! Nothing was cleaned, beds weren’t made and no clean towels so they just went in to steal my birthday money! After we knew someone had been in there I was given my money back from the hotel that night with a birthday card apologising for this incident

Rooms were nice

Stayed in August 2025

We booked a family room but ended up split across 2 rooms, one was noisy on the train station side.

Great location for train stations and Metro. Lovely walk to the canal area. The staff were very helpful and friendly.

Stayed in August 2025

You can hear the trains if you're on the station side of the hotel.

Great location for train stations and Metro. The staff were very friendly and helpful.

Stayed in August 2025

We had booked two rooms and the shower didn’t work in one

It was easy to get too

Stayed in August 2025

Good basic accomodation in centre of Paris. Excellent buffet breakfast

Stayed in August 2025

Kinda old and dirty our room was dusty and the toilet bowl bit broken the shower is hard to manage

Handy location

Stayed in August 2025

It would be better if there were coffee/ tea facilities in the room.

Bed and bathroom

Stayed in August 2025

The air conditioning was poor so it was boiling in the room. The breakfast was fairly poor also.

The location was great and the staff were very helpful

Stayed in August 2025

The place did not look too much like the photos on the internet, it was a a bit careless and it did not have the feeling of Ben very clean or taken care of. The check in was a bit difficult, due to a mix on their system, and the breakfast area was too small and extremely crowded

Gut location, very nice and helpful personal.

Stayed in August 2025

It was tired. There was only one plug in room for four people and the bathroom was in real need of updating; marks all around the bath. The cost of 220 euros for the night was not worth it.

Good breakfast and kids enjoyed the table football. Close to Eurostar terminal.

Stayed in August 2025

Would have liked a kettle and beverages in the room.

Reasonable price and handy being near the train station. Also brilliant that they kept hold of our luggage for us.

Stayed in August 2025

Our smaller room had a shower within the bedroom area, while toilet was inside a tiny room. Not suitable for multiple people due to lack of shower privacy. Other two rooms had a spacious bathroom area.

Booked 2 rooms with 3 beds, but they were not available at arrival, instead hotel offered 3 rooms with double beds instead. Each double bed had individual mattresses. Two of the rooms were larger and had great views overlooking the train station, one room was smaller and looked over the street. Quiet with windows closed, but you can open the window to take photos of trains. Lobby had a vending machine for drinks, a free foosball table, and a large breakfast area.

Stayed in July 2025

Not an iron assigned to the room we had to wait to get one for two days. No coffee pot or coffee in room.

Continental breakfast cozy beds

Stayed in July 2025

Good

Good

Stayed in July 2025

Pubic hairs in the bath. Not ours. Taps hard to turn on and off, old mattresses

The staff were very friendly and when someone was knocking at our door at 9pm they quickly came upstairs to search corridors and reassured us.

Stayed in July 2025

The rooms were pretty basic, but at least they were clean!

The breakfast was lovely, and the rooms were adequate for the price

Stayed in July 2025

Poor room quality, with broken lights and leaking air conditioning unit.

Location

Stayed in July 2025

Would have liked a safety deposit box. Parts of the bathroom were shabby - holes in the wall and the bath / shower was in very poor condition. Not enough toilet roll for a family of four.

Great location, easy to find, easy check in, very big room , helpful staff and lovely to be able to get water and coffee in reception. Our room was very quiet. Felt safe and secure.

Stayed in July 2025

Just a tad too near the central rail station

Decent breakfast, bathroom and bed

Stayed in July 2025

Reception and areas around lift seemed quite dirty. My room was next to lift so quite noisy.

room was comfortable and reasonably sized for solo traveller. Breakfast (although busy) was good. Straightforward to walk to from Gare du Nord

Stayed in July 2025

Bathtub really high and slippery. The people at the check in didn’t understand English and they don’t have tools to communicate

Great location because the metro is next door, but sometimes of the day it is a little sketchy. English speaking staff was really helpful. Breakfast was great

Stayed in July 2025

the"air conditioning" did nothing. run was hot and stuffy

staff was very helpful in how to get about, friendly, spoke many languages

Stayed in June 2025

The room was comfortable and clean. Metro station next door was handy and the bus to the sights was not far away. can recommendto Bistro across the road for great food too.

Stayed in June 2025