7.5

Reviews of Ibis Budget Fréjus St Raphaël centre et Plage 2 stars

1074 avenue de Lattre de Tassigny, 83600 Fréjus, France

  • Anonymous

    Reviewed: 23 August 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Subhash

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Cosy room for family of 5 . 20mins walk to beach and st rapheal/frejus promenade. On site car park.

    No kettle in room to.make own tea / coffee No fridge in room . There should be one.

    Property response:

    Dear guest, Thank you for taking the time to share your experience at our hotel. We are pleased to hear that you found our family room comfortable and that you enjoyed the convenient location just steps from the beach and boardwalk. We understand your concerns regarding the room amenities and will take your feedback into consideration to better meet our guests' expectations. We are pleased to hear that the hotel parking was useful during your stay. We hope to welcome you back in the future and offer you an even more comfortable experience. Kind regards, M. Nakach and his team

    Dear guest, Thank you for taking the time to share your experience at our hotel. We are pleased to hear that you found our family room comfortable and that you enjoyed the convenient location just steps from the beach and boardwalk. … Show more

    Ibis Budget Fréjus St Raphaël centre et Plage
    19 August 2025
  • Levent

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
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  • Julia

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review

    Booked b very last minute for my daughter and her baby to stay after her flight was diverted to Nice then her train just stopped at Fréjus. Her dad went to join them to bring them back the next day. The flexibility of the entrance system really worked well for this slight emergency. I didn’t stay there but they said it was fine.

    Property response:

    Dear Julia, Thank you for sharing your experience. We are pleased to hear that our flexible access system was able to offer a practical solution in this unforeseen situation. Even though you did not stay yourself, we are delighted that your family members found accommodation that suited their urgent needs. We look forward to welcoming you among us. Kind regards, M. Nakach and his team

    Dear Julia, Thank you for sharing your experience. We are pleased to hear that our flexible access system was able to offer a practical solution in this unforeseen situation. Even though you did not stay yourself, we are delighted that yo… Show more

    Ibis Budget Fréjus St Raphaël centre et Plage
    14 August 2025
  • 7.0 Good
    Ursula

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    We see Nobody from the hotel, only codes to use.

    Property response:

    Hello Ursula, Thank you for taking the time to share your feedback with us. As indicated in our information materials, the reception team is available from 7:30 a.m. to 11 a.m. and from 4 p.m. to 9 p.m. An automated kiosk is available outside these hours. We hope you enjoyed your stay and look forward to welcoming you back. Best regards, M. Nakach and his team

    Hello Ursula, Thank you for taking the time to share your feedback with us. As indicated in our information materials, the reception team is available from 7:30 a.m. to 11 a.m. and from 4 p.m. to 9 p.m. An automated kiosk is available out… Show more

    Ibis Budget Fréjus St Raphaël centre et Plage
    13 August 2025
  • Deborah

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    I liked the bathroom being separate from the bedroom (as most ibis budgets have the shower cubicle directly in the bedroom!). The beds were really comfortable. Plenty of shower gel and shampoo for our whole stay. Continental breakfast was good.

    Everything was fine.

    Property response:

    Hello Deborah, Thank you so much for your kind feedback! We're delighted that you enjoyed the comfort of our beds, the separate bathroom, and the quality of our continental breakfast. We strive to ensure that every detail contributes to making your stay enjoyable. We look forward to welcoming you again very soon. Kind regards, M. Nakach and his team

    Hello Deborah, Thank you so much for your kind feedback! We're delighted that you enjoyed the comfort of our beds, the separate bathroom, and the quality of our continental breakfast. We strive to ensure that every detail contributes … Show more

    Ibis Budget Fréjus St Raphaël centre et Plage
    29 July 2025
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  • Pierre

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Music in the neighboring room until 6am.

    Property response:

    Dear Sir, Thank you for taking the time to share your feedback, although we sincerely regret that it is so negative. We understand your dissatisfaction with the noise coming from the neighboring room. Respecting everyone's peace and quiet is also essential to us, and our team works hard every day to ensure a pleasant environment for all. An internal investigation will be conducted and we will strengthen our measures to prevent this type of incident from happening again. We hope you will give us a second chance during your next visit to Fréjus, so that we can offer you a more peaceful experience in line with our standards. Kind regards, M. Nakach and his team

    Dear Sir, Thank you for taking the time to share your feedback, although we sincerely regret that it is so negative. We understand your dissatisfaction with the noise coming from the neighboring room. Respecting everyone's peace and q… Show more

    Ibis Budget Fréjus St Raphaël centre et Plage
    4 August 2025
  • Scott

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Big open car park with lockable gate

    Property response:

    Dear Scott, Thank you for taking the time to share your experience with us. We are delighted to hear that our establishment met your expectations and that you felt safe on your evening walks. We are particularly pleased that our large open parking lot with lockable gates contributed to your peace of mind. Our guests' safety and comfort are our top priorities. We look forward to welcoming you back during your next stay. Cordially, M. Nakach and his team

    Dear Scott, Thank you for taking the time to share your experience with us. We are delighted to hear that our establishment met your expectations and that you felt safe on your evening walks. We are particularly pleased that our large ope… Show more

    Ibis Budget Fréjus St Raphaël centre et Plage
    22 July 2025
  • 7.0 Good
    Tsvetan

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review
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  • Margarita

    Reviewed: 10 July 2025 · Stayed in April 2025

    Verified review
  • Anonymous

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review

    Place needs a good clean, smells badly of smoke, room was filthy, stained walls, beds, air conditioning hardly working. Staff not at all helpful. Had to leave with my 2 year old soon and find another hotel. Would not offer refund. Not great when just driven from the uk and all you want to do is get your head down for some rest. Please avoid!

    Property response:

    Dear Guest, We sincerely regret that your experience did not meet your expectations. However, we would like to point out that, after checking, the room you were assigned was clean and prepared according to our standards. During your stay, it was used (shower and bedding), which, according to our terms and conditions, does not allow for a refund, even in the event of early departure. We understand your disappointment, especially after a long journey with a young child, and we are sorry if you did not find the comfort you were looking for. However, our on-site team remains mobilized to best support our guests in the event of any issues reported upon arrival. We hope to have the opportunity to welcome you again in better conditions. Sincerely, M. Nakach and his team

    Dear Guest, We sincerely regret that your experience did not meet your expectations. However, we would like to point out that, after checking, the room you were assigned was clean and prepared according to our standards. During your stay,… Show more

    Ibis Budget Fréjus St Raphaël centre et Plage
    8 July 2025
  • 7.0 Good
    Catriona

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review
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  • Culbert

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review

    A great welcome from the receptionist, a large room with comfortable beds and a good continental breakfast. Easy access to the seafront area.

    Property response:

    Dear Guest, Thank you very much for your feedback! We are delighted that you appreciated the warm welcome from our team, the comfort of your room, and our breakfast. We are also pleased that our proximity to the seafront contributed to making your stay enjoyable. We look forward to welcoming you again soon! Kind regards, M. Nakach and his team

    Dear Guest, Thank you very much for your feedback! We are delighted that you appreciated the warm welcome from our team, the comfort of your room, and our breakfast. We are also pleased that our proximity to the seafront contributed to m… Show more

    Ibis Budget Fréjus St Raphaël centre et Plage
    24 June 2025
  • Gabriela

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review

    Good but quite limited choices

    Not enough fruits and veg. Only apples were offered. Few slices of ham and cheese and otherwise butter and jam or cereals

    Property response:

    Hello Gabriela, Thank you for your detailed review and comments. We are happy to hear that you enjoyed our offer, even if you found it a little restricted. Your comments are very useful to us in perfecting our service, and we take them into account. We look forward to welcoming you again. Kind regards, M. Nakach and his team

    Hello Gabriela, Thank you for your detailed review and comments. We are happy to hear that you enjoyed our offer, even if you found it a little restricted. Your comments are very useful to us in perfecting our service, and we take them i… Show more

    Ibis Budget Fréjus St Raphaël centre et Plage
    4 June 2025
  • Jan

    Reviewed: 23 May 2025 · Stayed in April 2025

    Verified review

    Breakfast was good! Location and private parking also nice!

    Property response:

    Dear Jan, Thank you for your positive feedback about your stay in our hotel. We are delighted with your satisfaction with our breakfast. We make it a point of honour to offer quality food to help you get your day off to a good start. We're also happy that our location and parking facilities helped to make your stay more enjoyable. These aspects are indeed important assets for our customers. We look forward to welcoming you back on your next visit. Kind regards, M. Nakach and his team

    Dear Jan, Thank you for your positive feedback about your stay in our hotel. We are delighted with your satisfaction with our breakfast. We make it a point of honour to offer quality food to help you get your day off to a good start. We&… Show more

    Ibis Budget Fréjus St Raphaël centre et Plage
    28 May 2025
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  • Kurt

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review
  • Christine

    Reviewed: 12 February 2025 · Stayed in February 2025

    Verified review

    Size of the room and where to put our clothes

    We missed a kettle and fortunately we could borrow an hair dryer No hand towel

    Property response:

    Hello Christine, Thank you for your comments. We are delighted that the room size was to your liking. We have noted your comments about the facilities and hope to have the pleasure of welcoming you again. Best regards, M. Nakach and his team

    Hello Christine, Thank you for your comments. We are delighted that the room size was to your liking. We have noted your comments about the facilities and hope to have the pleasure of welcoming you again. Best regards, M. Nakach and his… Show more

    Ibis Budget Fréjus St Raphaël centre et Plage
    14 February 2025
  • Greg

    Reviewed: 29 December 2024 · Stayed in December 2024

    Verified review
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  • Nikolaj

    Reviewed: 14 September 2024 · Stayed in September 2024

    Verified review

    Nice and spacious room, good breakfast, close to the seaside

    Very very dirty

    Property response:

    Dear Nikolaj, Thank you for your feedback. We are delighted that you enjoyed the room and breakfast, as well as our location. However, we are sorry to hear of your disappointment with the cleanliness. This does not reflect the standard we strive to maintain, and we will investigate these incidents in order to take the necessary action. We look forward to welcoming you again. Best regards, M. Nakach and his team

    Dear Nikolaj, Thank you for your feedback. We are delighted that you enjoyed the room and breakfast, as well as our location. However, we are sorry to hear of your disappointment with the cleanliness. This does not reflect the standard w… Show more

    Ibis Budget Fréjus St Raphaël centre et Plage
    18 September 2024
  • Diana

    Reviewed: 24 August 2024 · Stayed in August 2024

    Verified review
  • Egemen

    Reviewed: 23 August 2024 · Stayed in August 2024

    Verified review

    Location, free parking…

    Staff is not professional. Air conditioning has problems. Some rooms smell badly.

    Property response:

    Dear Egemen, Thank you for your feedback. We are sorry to hear that you encountered problems during your stay. The incidents you encountered regarding cleanliness and our services do not reflect the standards we strive to maintain. We'll make sure they don't happen again. As for the air conditioning, we'll be sure to check. We hope to have the opportunity to see you again and offer you a more positive experience. Best regards, M. Nakach and his team

    Dear Egemen, Thank you for your feedback. We are sorry to hear that you encountered problems during your stay. The incidents you encountered regarding cleanliness and our services do not reflect the standards we strive to maintain. We'… Show more

    Ibis Budget Fréjus St Raphaël centre et Plage
    26 August 2024
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  • Jolanta

    Reviewed: 20 August 2024 · Stayed in August 2024

    Verified review
  • 7.0 Good
    Michael

    Reviewed: 7 August 2024 · Stayed in August 2024

    Verified review
  • Aleksandra

    Reviewed: 27 July 2024 · Stayed in July 2024

    Verified review

    Perfect location - walking distance from the center! Amazing AC and very comfortable mattress. Reasonably priced breakfast in such touristy region.

    Nothing to really dislike, maybe the area around the hotel was not very pretty, but it was peaceful enough in the end.

    Property response:

    Hello Aleksandra! Thank you for taking the time to leave a review. We're glad to hear that you enjoyed our location and comfortable amenities. We appreciate your feedback and hope to welcome you back soon. M. Nakach and his team

    Ibis Budget Fréjus St Raphaël centre et Plage
    29 July 2024
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  • Ludovic

    Reviewed: 24 July 2024 · Stayed in July 2024

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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