Opiniones del ibis Amboise 3 estrellas

Hola, Se tomó el tiempo de compartir su experiencia conmigo tras su estancia en mi establecimiento, y se lo agradezco. De hecho, comprometidos con la satisfacción del cliente, la calidad de nuestro servicio, tanto en cuanto al servicio como a los productos, es mi preocupación constante. Le agradezco que me informara sobre los problemas que observó.

Hola, Se tomó el tiempo de compartir su experiencia conmigo tras su estancia en mi establecimiento, y se lo agradezco. De hecho, comprometidos con la satisfacción del cliente, la calidad de nuestro servicio, tanto en cuanto al servicio co… Mostrar más

Estimado Huésped, Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel y es por ello que tomamos nota para mejorar los puntos que no fueron de su agrado. Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes y es evidente que esta vez no pudimos alcanzar nuestro objetivo. Le agradeceríamos que nos diera otra oportunidad y puede estar seguro que trataremos de hacer todo lo posible para que tenga una excelente experiencia en nuestro hotel de la cual muchos huéspedes ya han tenido la ocasión de disfrutar. Atentamente,

Estimado Huésped, Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel y es por ello que tomamos nota para mejorar los puntos que no fueron de su a… Mostrar más

Hello, You have taken the time to tell us about your experience following your stay in my establishment, we thank you. Your comments on your stay have caught our attention, and we are delighted that you enjoyed your stay and that it took place in good conditions. We are always ready to listen to you, and assure you of the constant commitment of our teams to earn your trust. We hope to have the pleasure of welcoming you back to our establishment or to another hotel in our network. Yours sincerely

Hello, You have taken the time to tell us about your experience following your stay in my establishment, we thank you. Your comments on your stay have caught our attention, and we are delighted that you enjoyed your stay and that it took pl… Mostrar más

you express your disappointment with the quality of the hotel's services. I am very sorry for this situation and offer you my sincere apologies. you reserved your room online at 10 p.m. and you showed up at the hotel at 10:05 p.m. For your information, during the winter, a period of very low activity for our establishment, we concentrate the rooms reserved on a single floor, for reasons of energy saving. In your case, the only triple room available was located on a closed floor which we reopened for you at the last minute. It is obvious that if we could have anticipated your arrival, the room would have been heated well in advance. On the other hand, I do not agree with you on the lack of professionalism of my receptionist, despite her young age as you point out, quite the contrary. This unusual experience is not representative of the professionalism that my teams demonstrate on a daily basis, as proven by the rating of 8/20 obtained on booking.com among others. Thanking you for your approach which allows our teams to better understand your expectations. Best regards Christèle BRUNET-JOSSIER director

you express your disappointment with the quality of the hotel's services. I am very sorry for this situation and offer you my sincere apologies. you reserved your room online at 10 p.m. and you showed up at the hotel at 10:05 p.m. For y… Mostrar más