8.0

Opiniones del Escale Oceania Orléans 3 estrellas

16 Quai Saint Laurent, 45000 Orleans, Francia

  • Irene

    Escrito en 24 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Como viajabamos en coche que hubiera parking seguro fue lo que nos inclinó a elegir este hotel. Está a 15 minutos andando del centro de la ciudad, para nosotros esto no fue una desventaja, pues pudimos pasear a lo largo del río Loira antes de adentrarnos en la ciudad para visitarla. El desayuno correcto. El personal amable.

    Falta personal para recoger las mesas y reponer los alimentos en la sala de desayunos. Quizás otra distribución evitaría el cruce entre comensales y personal.

    Respuesta del alojamiento:

    Dear Irene, So many thanks from all of us for taking the time to post your comment! We are glad to know than you appreciate your stay with us. Wa are sorry than the breakfast wasn't as you expected! Your remarc was taken into account and we will do our best to sotisfy our guests. We hope to have the chance to welcome you again in our hotel for your next stay in Orleans. Best Regards, Marina, The reception

    Dear Irene, So many thanks from all of us for taking the time to post your comment! We are glad to know than you appreciate your stay with us. Wa are sorry than the breakfast wasn't as you expected! Your remarc was taken into account an… Mostrar más

    Escale Oceania Orléans
    27 de agosto de 2025
  • Julio

    Escrito en 17 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Muy funcional. Y con parking privado y de fácil acceso. Muy agradable el personal.

    Un poco alejado del centro

    Respuesta del alojamiento:

    Dear Julio, We really appreciate your positive feedback and this perfect rate on our services private parking, and friendly staff. We re sorry that the location a bit far from the city centre caused you some inconvenience. We hope to see you again on your next visit in Orléans. Best regards, Filipa

    Dear Julio, We really appreciate your positive feedback and this perfect rate on our services private parking, and friendly staff. We re sorry that the location a bit far from the city centre caused you some inconvenience. We hope to see y… Mostrar más

    Escale Oceania Orléans
    18 de agosto de 2025
  • 7.0 Bien
    Carme

    Escrito en 10 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
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  • Andrómeda

    Escrito en 9 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico
  • Wolfgang

    Escrito en 4 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Lugar céntrico con aparcamiento. Perfecto para una parada. Habitación generosa. Desayuno fenomenal.

    Respuesta del alojamiento:

    Dear Wolfgang, Thank you for sharing your experience with our hotel. We are really glad to learn you enjoyed your stay. I transmitted your words to the breakfast team. You satisfaction is our top priority, and your words made their day. We look forward welcoming you again for your next trip through France ! Best regards, Jérémy The reception

    Dear Wolfgang, Thank you for sharing your experience with our hotel. We are really glad to learn you enjoyed your stay. I transmitted your words to the breakfast team. You satisfaction is our top priority, and your words made their day. We… Mostrar más

    Escale Oceania Orléans
    5 de agosto de 2025
  • Miguel

    Escrito en 29 de julio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    El parking del hotel es necesario en la zona y muy útil, además la ubicación es accesible de forma sencilla desde las carreteras de acceso a la ciudad. El desayuno estaba bastante bien y las calidades del hotel son adecuadas al precio, incluyendo el aire acondicionado, dado que son situaciones de ola de calor poco habituales en la zona, lo cierto es que pueden pasar y es muy necesario. Había una discrepancia con el tipo de camas y el personal de recepción de motu propio lo resolvió.

    La distancia al centro histórico era asequible pero algo más alejada de lo que pensábamos. En todo caso es un paseo agradable. Hubo algún olor puntual en el baño por tema tuberías.

    Respuesta del alojamiento:

    Dear Miguel Angel, Thank you for taking the time to share your experience. We are delighted that you enjoyed our convenient parking, the hotel's location, the quality of the breakfast, and the comfort of our facilities, particularly the air conditioning. We have taken note of your comments regarding the distance to the historic center and the occasional odor in the bathroom. Rest assured that our technical team has been informed to prevent this from happening again. We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future. Best regards, Marine

    Dear Miguel Angel, Thank you for taking the time to share your experience. We are delighted that you enjoyed our convenient parking, the hotel's location, the quality of the breakfast, and the comfort of our facilities, particularly the… Mostrar más

    Escale Oceania Orléans
    29 de julio de 2025
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  • Rubén

    Escrito en 17 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    La atención de su personal.

    Todo bien en general.

    Respuesta del alojamiento:

    Dear Ruben, We would like to thank you for taking the time to reply to our satisfaction questionnaire and for this perfect score. We are happy that the staff lived up to your expectations. Please do not hesitate to call us if you would like to discuss your stay further. We look forward to welcoming you on your next visit to Orléans. Best regards, Filipa

    Dear Ruben, We would like to thank you for taking the time to reply to our satisfaction questionnaire and for this perfect score. We are happy that the staff lived up to your expectations. Please do not hesitate to call us if you would li… Mostrar más

    Escale Oceania Orléans
    17 de julio de 2025
  • Juan

    Escrito en 16 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    El personal muy atento y eficiente. Nos guardaron potitos de bebé en su nevera, sin ningún problema. Cuando les comentamos el problema de la cuna, vinieron rápido a cambiarla. Desayuno correcto, no es el mejor pero está bien.

    La habitación un poco antigua y justa de espacio. Viajamos con un bebé, y con la cuna y la cama, entrábamos todos justos. No cumple las expectativas de las fotos de booking. La cuna que nos pusieron estaba sucia, se lo comentamos y nos la cambiaron al momento, pero de primeras da mala impresión que te pongan una cuna sucia.

    Respuesta del alojamiento:

    Dear Juan Pablo, Thank you for sharing your experience with us! We are glad to learn than you appreciate our caring team! However we apology for lack of attention concernign the the crib cleanlinness ! We appreciate than you mention for the effiency of our team who were able quickly change the baby cot! We will be happy to welcome you again in our hotel! Best regards, Marina

    Dear Juan Pablo, Thank you for sharing your experience with us! We are glad to learn than you appreciate our caring team! However we apology for lack of attention concernign the the crib cleanlinness ! We appreciate than you mention for th… Mostrar más

    Escale Oceania Orléans
    17 de julio de 2025
  • 7.0 Bien
    Carmen

    Escrito en 13 de julio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    la ubicación, frente al rio ly cercano al centro El parking en el mismo hotel

    las habitaciones son pequeñas

    Respuesta del alojamiento:

    Dear Carmen, Thank you for your feedback. We are delighted that you enjoyed our privileged riverside location and the convenience of on-site parking. We take good note of your comment about the size of the rooms. Please don't hesitate to contact us for your next stay: we'll be happy to direct you to a more spacious room category if you wish. We look forward to seeing you again! Best regards, Marine.

    Dear Carmen, Thank you for your feedback. We are delighted that you enjoyed our privileged riverside location and the convenience of on-site parking. We take good note of your comment about the size of the rooms. Please don't hesitate t… Mostrar más

    Escale Oceania Orléans
    15 de julio de 2025
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  • Rosa

    Escrito en 12 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    El parking y la tranquilidad La distancia al centro con bici, muy bien

    Respuesta del alojamiento:

    Dear Rosa, Thank you for taking the time to share your review. We are delighted to read that you enjoyed the peace and quiet, the courtyard parking and the hotel s proximity to the city centre. Please do not hesitate to contact us if you would like to discuss your stay further. We look forward to welcoming you back soon! Best regards, Filipa

    Dear Rosa, Thank you for taking the time to share your review. We are delighted to read that you enjoyed the peace and quiet, the courtyard parking and the hotel s proximity to the city centre. Please do not hesitate to contact us if you… Mostrar más

    Escale Oceania Orléans
    12 de julio de 2025
  • Cristina

    Escrito en 8 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico
  • Raul

    Escrito en 5 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    - aparcamiento gratis (sin garantia)

    - Paredes con mal aislamiento acustico. Se ententidia cada palabra de los vecinos. - Desayuno mediocre

    Respuesta del alojamiento:

    Dear Raul, Thank you for sharing your experience. We re glad you enjoyed the courtyard parking. Your comments about the soundproofing and breakfast have been taken into account to improve our services. Please feel free to contact us directly to discuss your experience in more detail. We hope to have the opportunity to welcome you again. Best regards, Filipa

    Dear Raul, Thank you for sharing your experience. We re glad you enjoyed the courtyard parking. Your comments about the soundproofing and breakfast have been taken into account to improve our services. Please feel free to contact us directl… Mostrar más

    Escale Oceania Orléans
    6 de julio de 2025
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  • Laura

    Escrito en 2 de julio de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    el desayuno fue muy malo porque había muchos huéspedes y no se podía mover entre las mesas. m uy complicado. muy pequeño el lugar del desayuno

    Respuesta del alojamiento:

    Dear Laura, Thank you for taking the time to share your feedback. We are sorry to hear that your breakfast experience was not satisfactory. It's true that during busy periods, our dedicated space can quickly become too small, and this can make circulation difficult. We are well aware of this and are looking into ways of improving our customers' comfort at such times. Nevertheless, we look forward to welcoming you back and providing you with a more pleasant experience. Best regards, Marine.

    Dear Laura, Thank you for taking the time to share your feedback. We are sorry to hear that your breakfast experience was not satisfactory. It's true that during busy periods, our dedicated space can quickly become too small, and this … Mostrar más

    Escale Oceania Orléans
    2 de julio de 2025
  • Gabriela

    Escrito en 21 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    Todo muy lindo

    Respuesta del alojamiento:

    Dear Gabriela, Thank you very much for your excellent review and for giving us a 10 on 10! We are glad to hear that you enjoyed your stay with us and that everything lived up to your expectations. We hope to have the pleasure to welcome you again in the future! Best regards, Filipa

    Dear Gabriela, Thank you very much for your excellent review and for giving us a 10 on 10! We are glad to hear that you enjoyed your stay with us and that everything lived up to your expectations. We hope to have the pleasure to welcome yo… Mostrar más

    Escale Oceania Orléans
    22 de junio de 2025
  • Sergio

    Escrito en 19 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico
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  • Alberto

    Escrito en 19 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico
  • 7.0 Bien
    Ana

    Escrito en 10 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    Las almohadas

    Respuesta del alojamiento:

    Dear Ana, So many thanks from all of us for taking the time to post your comment! We are glad to know than you appreciate your stay with us. We are sorry to learn than you did non liked the pillow. We hope to have the chance to welcome you again in our hotel for your next stay in Orleans. Best Regards, Marina, The reception

    Dear Ana, So many thanks from all of us for taking the time to post your comment! We are glad to know than you appreciate your stay with us. We are sorry to learn than you did non liked the pillow. We hope to have the chance to welcome you … Mostrar más

    Escale Oceania Orléans
    11 de junio de 2025
  • Susana

    Escrito en 10 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico
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  • Tomas

    Escrito en 31 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    el parking amplio

    avenida de mucho transito, varias cuadras hasta el centro y el desayuno imposible de contratar por el alto precio

    Respuesta del alojamiento:

    Dear Tomas, Thank you for completing our satisfaction questionnaire following your stay at the hotel. We are delighted that you enjoyed our spacious car park. We have taken into account your feedback regarding the location on a busy avenue, as well as the high breakfast price. Your feedback is invaluable in helping us to improve our services. Best regards, Filipa

    Dear Tomas, Thank you for completing our satisfaction questionnaire following your stay at the hotel. We are delighted that you enjoyed our spacious car park. We have taken into account your feedback regarding the location on a busy avenue… Mostrar más

    Escale Oceania Orléans
    1 de junio de 2025
  • Jose

    Escrito en 18 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico
  • Carlos

    Escrito en 4 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    Ubicación Parqueadero amplio y gratis Habitación cómoda y limpia

    Respuesta del alojamiento:

    Dear Carlos, Thank you for taking the time to share your recent stay at the Escale Oceania Orléans***. We are delighted to hear that you enjoyed the parking in the courtyard, the room and its cleanliness. Please do not hesitate to contact us if you would like to discuss your stay further. We look forward to welcoming you back the next time you visit Orléans. Best regards, Filipa

    Dear Carlos, Thank you for taking the time to share your recent stay at the Escale Oceania Orléans***. We are delighted to hear that you enjoyed the parking in the courtyard, the room and its cleanliness. Please do not hesitate to contact u… Mostrar más

    Escale Oceania Orléans
    5 de mayo de 2025
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  • Alexandra

    Escrito en 4 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    Nos encantó la amabilidad del personal, la ubicación y las instalaciones en general

    Quizás teniendo en cuenta que éramos tres ocupantes en la habitación deberían habernos puesto productos para tres personas y habrían cositas que se podrían mejorar en cuanto a decoración exterior como la iluminación de la bonita entrada en coche al hotel que tiene su encanto pero es una apreciación personal

    Respuesta del alojamiento:

    Dear Alexandra, Thank you for your positive feedback on your experience at our hotel. We are delighted to read that you appreciated the welcome you received from the staff, the location and the hotel's facilities. Regarding the availability of products in your room, please do not hesitate to come to reception next time to ask for a welcome product, we will be delighted to help you. Your comments on decoration and lighting have been taken into account. We look forward to welcoming you back soon. Best regards, Filipa

    Dear Alexandra, Thank you for your positive feedback on your experience at our hotel. We are delighted to read that you appreciated the welcome you received from the staff, the location and the hotel's facilities. Regarding the availab… Mostrar más

    Escale Oceania Orléans
    4 de mayo de 2025
  • Lourdes

    Escrito en 30 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    El hotel es muy bonito Tiene parking gratis

    Está alejado del centro

    Respuesta del alojamiento:

    Dear Lourdes, So many thanks from all of us for taking the time to post your comment! We are glad to know than you appreciate your stay with us. We hope to have the chance to welcome you again in our hotel for your next stay in Orleans. Best Regards, Marina, The reception

    Dear Lourdes, So many thanks from all of us for taking the time to post your comment! We are glad to know than you appreciate your stay with us. We hope to have the chance to welcome you again in our hotel for your next stay in Orleans. Bes… Mostrar más

    Escale Oceania Orléans
    1 de mayo de 2025
  • Gómez

    Escrito en 22 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico
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  • Jorge

    Escrito en 13 de abril de 2025 · Se alojó en abril de 2025

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Los comentarios expresan las opiniones personales de los clientes de Booking.com que han completado el cuestionario tras su estancia en el hotel. Estas opiniones no representan necesariamente las de Booking.com. Ver nuestros consejos y pautas para los comentarios

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