Reviews of Hipotel Paris Belgrand Mairie du 20ème 3 stars
60 Rue Belgrand, 20th arr., 75020 Paris, France
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe location is excellent as it locates just above the metro station. There are plenty of cheaper but delicious choices of food nearby. There is a supermarket as well. Rooms are clean.
WiFi needs to reconnect regularly. It’s too soft for the bed but I get used to it afterwards.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewProximity to Metro and places to eat.
Lack of aircon may be tricky on really hot nights, but there is a fan in the room.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewStaff telling cleaners to keep windows open due to my request but cleaners ignored them and my request because of this the room was hot each time I come back from a long day in the heat.
Cleaners did not listen to my request when I wanted window to be left open.
Hello Hussain, Thank you for your feedback. We are sorry that your request regarding the window was not respected by our housekeeping team. Please note that you could also open the window yourself at any time during your stay. Nevertheless, we will remind our staff of the importance of respecting our guests’ preferences in order to improve our service. We hope to welcome you again under better conditions. Best regards,
Hello Hussain, Thank you for your feedback. We are sorry that your request regarding the window was not respected by our housekeeping team. Please note that you could also open the window yourself at any time during your stay. Nevertheles… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewStaying in the 20e arrondisement during the summer means very few tourists, you feel like you are seeing Paris as the locals see it. The price for this three star hotel is very reasonable for Paris in high season. The room was clean and the bed was comfortable. There were plenty of supermarkets nearby as well as bakeries. The room was quiet at night.
I was dismayed to realise when I arrived in Paris that the very close metro line was closed for the duration of my trip which made reaching the hotel that much more difficult. I think a note from the property before I arrived to assist with transportation would have helped. The local buses and tram did work out ok, it just took longer. The staff could definitely have been friendlier. No criticism of the hotel, but there were definitely people smoking on my floor and you could smell it in the hallway.
Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated the cleanliness of the room, the comfort of the bed, as well as the local neighborhood and its many amenities. We are sorry for the inconvenience caused by the closure of the nearby metro line. Unfortunately, these works are managed by the RATP and are beyond our control. However, we truly value your comment about providing transport information in advance, and we will make sure to better support our future guests with guidance on alternative routes. We also regret that our team’s welcome did not fully meet your expectations and that you experienced smoke odors in the corridor. Please rest assured that we will address these matters with our staff and reinforce our checks to improve the guest experience. We hope to have the pleasure of welcoming you again and providing you with an even more enjoyable stay on your next visit to Paris. Kind regards, Younes
Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated the cleanliness of the room, the comfort of the bed, as well as the local neighborhood and its many amenities. We are sorry for the inconve… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewNice, relatively calm part of the city. Hotel was right next to metro station and 20 mins from Paris Est train station by metro. Felt safe at night. There was also friendly receptionist 24/7 present and we could communicate in english. Room was clean and had everything we needed. We didnt have breakfast as there were many bakeries around for morning coffee and croissant.
Over our stay it was really hot outside and the fan in our room could use replacement for sth more efficient (eg. Air conditioning) in the future. But that was really small issue. Otherwise everything was really fine.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewthe location was a bit far from the typical sightseeing buildings but it was close to a metro station and also close to supermarkets so it didn’t really matter that much!
the bathroom was a bit small but the rest of the room was okay size
Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that our proximity to the metro station and nearby supermarkets helped make your stay convenient, even if the main sightseeing attractions were a bit farther away. We also appreciate your comments regarding the bathroom size and the overall room. Your input is valuable and helps us continue to improve our guests’ experience. We hope to welcome you back on your next visit to Paris! Kind regards, Management
Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that our proximity to the metro station and nearby supermarkets helped make your stay convenient, even if the main sightseeing attractions were a bit far… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewWas less expensive than many hotels. Had someone on the desk 24/7. Close to Metro and tram - location excellent IF you like the downmarket, community, immigrant feel of the 20th arrondisement.
NO AIRCON, no fridge in room. Water in shower takes ages to heat up.
Dear John, Thank you for taking the time to share your experience at Hipotel Paris Belgrand. We’re glad to hear you appreciated the hotel's location and the 24/7 reception service. The 20th arrondissement is indeed a vibrant, multicultural neighborhood, and we’re pleased it suited your expectations. We also appreciate your feedback regarding the lack of air conditioning and refrigerator, as well as the delay in hot water in the shower. These are important points, and we are continuously working on improving the comfort and quality of our services. We hope to welcome you again on your next visit to Paris. Kind regards, The Hipotel Paris Belgrand Team
Dear John, Thank you for taking the time to share your experience at Hipotel Paris Belgrand. We’re glad to hear you appreciated the hotel's location and the 24/7 reception service. The 20th arrondissement is indeed a vibrant, mult… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewDaily cleaning was perfect. Nice staff. Totally worth the money you pay, I was happy with my stay.
Hair dryer not functioning Facilities are old
Dear Afsaneh, Thank you very much for your kind feedback and for choosing Hipotel Paris Belgrand for your stay. We are delighted to hear that you were happy with the cleanliness of your room and the friendliness of our staff. Your satisfaction means a lot to us, and we're glad to know you felt your stay was worth the value. We also appreciate your comments regarding the hair dryer and the condition of some of our facilities. Please rest assured that we are gradually working on improvements and maintenance to enhance our guests’ comfort. We hope to welcome you again in the near future! Kind regards, The Hipotel Paris Belgrand Team
Dear Afsaneh, Thank you very much for your kind feedback and for choosing Hipotel Paris Belgrand for your stay. We are delighted to hear that you were happy with the cleanliness of your room and the friendliness of our staff. Your satisfa… Show more
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewDecent price compared to other hotels.
Location far from attractions. Metro near wasn’t working. You have to use the tram to get you to the nearest metro station. Facilities was okay suitable for a few days only.
Dear Mostafa, Thank you for sharing your feedback following your stay at Hipotel Paris Belgrand. We’re glad to hear that you found our prices reasonable and that the facilities were suitable for a short stay. Your satisfaction is important to us. We understand your concerns regarding the location and the temporary metro service interruption. Unfortunately, external transport disruptions are beyond our control, but we always recommend nearby alternatives such as the tram to ensure smooth access to the city. We appreciate your comments and hope to have the opportunity to welcome you again on a future visit to Paris. Kind regards, The Hipotel Paris Belgrand Team
Dear Mostafa, Thank you for sharing your feedback following your stay at Hipotel Paris Belgrand. We’re glad to hear that you found our prices reasonable and that the facilities were suitable for a short stay. Your satisfaction is importan… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewstaff was friendly and helpful, room was clean. nothing exceptional, room clean and quiet and bigger than expected, no complaints whatsoever, would stay there again
all good
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewLocation was very good
A 3 star hotel with no fridge in the room is a disappointment especially for the period we went on. The stuff were very nice and allowed us to use the kitchen fridge but it was still inconvenient.
Dear Alexandra, Thank you for sharing your feedback following your stay at Hipotel Paris Belgrand. We are glad to hear that you appreciated our location and the friendliness of our staff. We understand your disappointment about the absence of a fridge in the room, especially during warmer periods. We are pleased that our team could assist you by allowing the use of the kitchen fridge, though we acknowledge it was not ideal. Your comments are valuable to us as we continuously strive to improve our services. We hope to welcome you back for an even better experience. Best regards, The Hipotel Paris Belgrand Team
Dear Alexandra, Thank you for sharing your feedback following your stay at Hipotel Paris Belgrand. We are glad to hear that you appreciated our location and the friendliness of our staff. We understand your disappointment about the absenc… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThe staff members are beneficial and friendly.
Charged extra money, which they said was city tax, but I didn't know or it wasn't shown before.
Dear Chowdhury, Thank you for sharing your feedback about your stay at Hipotel Paris Belgrand. We are pleased to hear that you found our staff helpful and friendly. Regarding the city tax, we apologize for any confusion. This tax is a mandatory fee imposed by the city of Paris and is charged separately from the booking price. We will review how this information is presented to ensure greater clarity for our guests in the future. We appreciate your understanding and hope to welcome you again soon. Best regards, The Hipotel Paris Belgrand Team
Dear Chowdhury, Thank you for sharing your feedback about your stay at Hipotel Paris Belgrand. We are pleased to hear that you found our staff helpful and friendly. Regarding the city tax, we apologize for any confusion. This tax is a man… Show more