The breakfast. If it was not for the employees, the thing was a disaster. No buffet, limited selections. Terrible.

Stayed in August 2025

The parking was very difficult to access, not helped by the closing of the gate too quick to allow access, please have thoughts for the weary traveller

Location was great

Stayed in July 2025

Some of the rooms are a little on the small side, but for a city trip and value for money, this is a real find.

Lovely little hotel in a historical building, right in the very centre of old Lyon. Fabulous breakfast in the morning and very friendly staff (we even got a room upgrade).

Stayed in July 2025

Small double rooms.

Excellent location, stylish, great staff.

Stayed in July 2025

VERY small room and breakfast location

Its location and quirkiness

Stayed in June 2025

Nothing

Great character. Excellent location. Staff were friendly.

Stayed in June 2025

Rooms too small

Location

Stayed in June 2025

A/C wasn't cold enough, a fan would've helped (would've opened the window but there were insects flying in)

Room, location, fresh/hot croissants during breakfast, staff's friendliness helpfulness and responsiveness, science decor

Stayed in May 2025

Room was very small, no fridge, housekeeping a bit hit &miss, I ended up with 3 bathrobes and 1 bath towel, access was challenging, while there is a lift, i still had to navigate several stone spiral steps , breakfast was by advance order only

Staff were lovely, location was fantastic,on the edge of busy place but still quiet. Beautiful old building with thoughtful integration of hotel rooms

Stayed in June 2025

They were very slow to respond to our questions about getting to the hotel prior to our arrival. Some of the people at the front desk were not especially helpful. however, Rose was a miracle worker. She went out of her way to help us.

It was nicely located, and a room was very comfortable. The bed was especially nice. We liked having large windows that would open.

Stayed in May 2025

The room was very small.Great location and very friendly and helpful staff.

The location was perfect. The staff were wonderful. Breakfast was good.

Stayed in April 2025

Great location caring staff

Stayed in May 2025

Our room was on the ground floor and I think we would have liked the rooms and had a better experience on the higher floors more.

Friendly staff and very responsive. We received an excellent restaurant recommendation for dinner and the croissants they sent us with upon our early morning departure were the best we had on our trip. Was happy with how our concerns were addressed when I contacted them after our stay. The location was ideal - right in the heart of everything we wanted to see.

Stayed in April 2025

The stone staircase was a little challenging with luggage. And we had challenges with the AC controls. (User error I am sure).

Old World Charm combined with the location within classic historic district.

Stayed in April 2025

The hotel car parking was quite tricky with a big car.

Beautiful room with everything we needed and lots of space. Very comfortable bed. Close to the river, restaurants and the old town.

Stayed in March 2025

The rooms are extremely small with almost no space to unpack. The pipe smell in the washroom is very unpleasant. 4 stars and the price seem rather high for what you get.

The staff is super nice and tries to accommodate every wish. Breakfast is very good. The location in old town is great.

Stayed in March 2025

The location of this hotel is amazing! Very friendly staff and delicious breakfast! A great suite for parents and kids as there are two bathrooms and two king beds.

Stayed in March 2025

Very central hotel. Clean. Friendly staff.

Stayed in January 2025

There was a pipe smell in the bathroom. We informed the reception, they said they were aware of it, however it hasn’t been fixed during our stay.

The location was great!

Stayed in December 2024

Extremely small room, no bidet, very dirty under the bed, no refill of coffee or dirty towel change

Location

Stayed in January 2025

Just be aware if you take the room on the ground floor it has no window.

The staff were exceptional , special thanks to Daniel and Rose , nothing was too much trouble, all young people with English skills which was very helpful.The location in the old city was beautiful.

Stayed in December 2024

wifi kept needing refreshed, breakfast pricy, smell from drains

Fantastic area, good bus / trolley service, quaint spiral / stone stairwell, small but efficient room and built-in toilet and bathroom

Stayed in December 2024

Maybe a signage at the square close to the Hotel

The Hotel takes you back in time , yet it's modern in its facilities. The location is perfect

Stayed in December 2024

The breakfast was overpriced. A tiny piece of baguette with butter and jam and a small glass of juice with coffee for nearly 10 euros. And then the larger breakfast was super expensive and had way too much stuff. That left you with no good options. Also, it was too bad that there was no privacy in the room (courtyard view) if you opened the curtains. Cafe style curtains would have solve this problem.

It was a great location, the room (a suite, actually) was incredibly spacious, and the building was really interesting because it was so old, with some original detail.

Stayed in October 2024