18, rue de Guise, 54000 Nancy, France
#3 of 26 hotels in Nancy
Guests' ChoiceBased on 212 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.6
Staff
9.4
Value for money
8.9
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 August 2025
Shoshanna
United StatesExcellent location. Very clean and beautiful property. Also very quiet!
Stayed in August 2025
Reviewed: 15 August 2025
Natalie
United KingdomWhat a lovely surprise - tucked in a side street with no real “frontage” this hotel was absolutely lovely - our room was small but really nicely done. The man on reception was friendly and helpful. We didn’t have breakfast so can’t comment on that.
Stayed in August 2025
Reviewed: 10 August 2025
Toby
United KingdomVery lovely building. Comfortable and a great location.
Stayed in July 2025
Reviewed: 7 August 2025
Firat
GermanyMy room was directly at the stairs and also I had to go Up some stairs but I have gotten used to IT.
Everything. Great service at the desk. Very friendly and warm.
Stayed in August 2025
Reviewed: 31 July 2025
Michael
United StatesHôtel de Guise. The personnel, Adam, Vincent, Nathan, Manon we all very helpful, kind and full of information. Especially Adam who checked us in. He gave us directions to the main attractions, dinner recommendations and made us feel welcome . He is perfect for his customer service role. Our room was romantic the bed and pillows very comfortable. The room very quiet for a relaxing night sleep. The air-conditioning so quiet you could not hear it. The breakfast was delicious with all the food that we needed. The location perfectly located near many restaurants and public transportation. Don't let the exterior fool you the interior is beautiful. Most important, the staff made our stay very special. Thank You for such a memorable stay
Stayed in July 2025
Reviewed: 31 July 2025
Giuseppina
United KingdomBit of noise from street with windows open but if shut was quiet. Size could have been bit bigger but lovely just the same.
Free water bottles, the decor and courtyard was beautiful, the location and friendly staff. The bed was comfortable and room was clean.
Stayed in July 2025
Reviewed: 26 July 2025
Sharon
New ZealandNothing
Comfortable, clean room with everything we needed. Good central location. It was nice to have a small garden area outside our room. The staff were very friendly and helpful. Also they spoke English. Room was very reasonably priced and great value for money.
Stayed in July 2025
Reviewed: 24 July 2025
Robert
MaltaExcellent location - just off main attractions/restaurants/cafes. Yet the hotel is very quiet since it is in side-street. There is also a small pleasant garden.
Stayed in July 2025
Reviewed: 20 July 2025
Sabrina
FranceThe hotel is simple and elegant! The room is comfortable and the staff is attentive and polite. Amazing breakfast. Thank you!
Stayed in July 2025
Reviewed: 18 July 2025
Colin
United KingdomNothing comes to mind
Had a nice room in the courtyard
Stayed in June 2025
Reviewed: 30 June 2025
Jack
CanadaNicely decorated in a central location. Good bike storage overnight and fresh spring water for our room or the gourds. Easy access to the property from long distance bike path and generally very bike friendly.
Stayed in June 2025
Reviewed: 29 June 2025
Janet
AustraliaMy room was just above the courtyard where people smoked .
The location—- a 12 minute flat walk from the station The building with its marble staircase and inner courtyard . The breakfast. The staff.
Stayed in June 2025
Reviewed: 28 June 2025
Chittaranjan
IndiaNothing really
All very good
Stayed in June 2025
Reviewed: 31 May 2025
Andrea
GermanyThe soap dispenser was placed at eye level for no apparent reason… Otherwise everything was fine, but you should know there is no elevator and no parking.
Great location in the pedestrian zone, close to all the sights. Wonderful ambiance and decor, very nice staff. Spacious showers, comfortable beds, excellent breakfast. Nice idea: water bottles are placed in a central fridge and are free. Quiet residential area. We really enjoyed our stay and will come back.
Stayed in May 2025
Reviewed: 5 May 2025
Maureen
GermanyNo parking
Location
Stayed in April 2025
Reviewed: 21 April 2025
Hector
Switzerlandbathroom floor was too cold.
location, very close to all must-c places.
Stayed in April 2025
Reviewed: 6 April 2025
Anna
GermanyCharming old building, cosy room, very central and yet quiet location
Stayed in April 2025
Reviewed: 10 February 2025
Geraldine
United KingdomBathroom a bit small
Breakfast was excellent
Stayed in February 2025
Reviewed: 20 January 2025
John
United KingdomI would have preferred a buffet style breakfast rather than ordering continental items, but that was really a minor point.
Very good check in experience with a very attentive and helpful member of staff. Charming historic building in a very good state of repair and decoration. Comfortable room with good bathroom. Very quiet location. Same attentive and polite service at breakfast in a smart dining room. Good choice of continental breakfast items.
Stayed in January 2025
Reviewed: 14 January 2025
Stephanie
FranceIt was perfect
Beautiful
Stayed in December 2024
Reviewed: 25 December 2024
Cleve
United StatesNo complaints
The bed was really comfortable. It's in an ideal location for Nancy.
Stayed in December 2024
Reviewed: 28 November 2024
Alena
AustraliaNothing at all.
Great hotel, perfect location for me, very clean, staff very friendly and helpful, very comfortable, in the old town so easy to walk around.
Stayed in November 2024
Reviewed: 21 November 2024
Peter
AustraliaNothing. Everything was perfect!
Everything was perfect. Beautiful decor in lovely old building. Staff very friendly and helpful. Comfortable bed and great shower. Great location. We would gladly stay again. Felt like home.
Stayed in November 2024
Reviewed: 20 November 2024
Marco
ItalyNothing. The room was only a bit cold, despite the heating on.
Very comfortable historical building in a quiet corner of the town, 10 min walk from the center and 20 min from the train station and congress center. Top staff, very young and professional. Great breakfast, definitely recommended. Super clean and spacious room, top bed, new bathroom.
Stayed in November 2024
Martinsville, USA
Des Moines, USA
Kirov, Russia
Katra, India
Sopot, Poland
Rome, Italy
Rilievo, Italy
Burgas City, Bulgaria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content