I was disappointed from the hotel reguired the deposit / guarantee of 300 €. Hard to understand why, when the room equipment rememberred good old years including the small flat screen TV. This is the first time what I had to face this kind of demand :) The deposit was unblocked at check-out, but in real was not return in a week and I had to claim at my bank to get money back. Hey common on.....

The location and friendly & kind approach of personel

Stayed in July 2025

Comunication with the hotel would need much improvement. If you're travelling by car, there is a gate with no ring and you have to call the reception cause they won't send you entrance code in advance. We waited more than 5 minutes to get in and no one answered the phone. Luckily some other car apperead and let us in. When I asked about it the recepionist, she told me "they had a client". Even if it's not cheap hotel, you have to pay a deposit (50 euro), which can't be paid by phone and you have to use plastic credit card or cash.

Location is great and this is basicaly what you pay for, because the rest is overpriced. Rooms are nice but the equipment of the terrace is worn. Very nice pool (hotel area, not apartments one). Be aware-if you're using iPhone maps to get to the hotel, it may lead you from the other side via another hotel area and you won't get there-we had to go back and it took another 30 minutes to get to the hotel.

Stayed in August 2025

The reception area looks a little cheap like a holiday camping reception, but that’s only a minor as the staff inside were super.

Really great location , quiet and had a view of the sea. The grounds were tidy and staff helpful and friendly. Comfortable beds and pillows. Great shower. Easy , chilled, relaxing. 10 minute walk to the most beautiful beach. Lots of great beach bars but it does get extremely busy during the height of summer. Go later or earlier to get a good spot.

Stayed in August 2025

Breakfast could have had more options; fruit & healthy things

Stayed in August 2024

Outdated hairdryer, staff could have been more helpful, very limited dining options if you don’t have a car.

Beautiful sandy beach within a walking distance, two swimming pools, great view from the room’s balkony and the breakfast terrace, decent breakfast, comfortable bed.

Stayed in July 2024

Clean and quiet relaxed atmosphere

Stayed in September 2023

Small old rooms , very expensive

Great beach a fairly short walk away , distant sea view , daily cleaning

Stayed in August 2023

It takes a while to walk to the beach

Nice, comfortable room with a balcony. There was a fridge in the room. Pool was nice too. Good breakfast.

Stayed in July 2023

everything was great, except that the restaurant on site was closed for dinner, and since I had no car, there was nowhere to eat in the evening.

the hotel and staff are wonderful, next to a beautiful beach

Stayed in May 2023

Pizzeria place onsite is only open in the summer month, check in was very slow (1h delay)

Great surroundings, very green. Room with sea view totally worth it! Swimming pool was heated and within walking distance from our room.

Stayed in May 2023

Room smelled to cigarettes

Location

Stayed in July 2025

The area is gated, so you need a code to get in, but they don't give you the code when you make the booking. So, you go there and the gat is closed which does not make you feel welcomed. There's a number on the gate that you need to call, so they can let you in. This information should be provided upfront, as to not have guests standing behind the gate confused on how to get in. If you follow the signs to the parking lot, there's no signs there to guide you to the reception. It's a fairly big area, so you need to search around to figure out where you need to go. Some of the staff was very nice, but there were some that seemed almost annoyed by my arrival. Upon my arrival I was asked if I'm staying in the Hotel or the Residence. Honestly, I did not know. I booked a place that seemed to match my requirements, but what they call it exactly is not something I should be quizzed on. I provided my ID and the person at the reception should just look up my name on the system, give me the key and guide me to my room. Even if they have two different systems, they should just look for my information from both of them. There's no need to get the guest to search through their emails to find out how this exact room in the same place is categorized. After a 6-hour hike in the mountains I got back to my room around 15:30 only to find that they were out of hot water. This to me is completely unacceptable in a hotel. It wasn't even a peak season. They give you a code to access the pool, but the keypad for the pool doesn't even have some of the letters that were part of the code. What's more the code is actually not needed and you just have to mess about with the gate handle. The shower for the pool was outside the gated area. So, you need to put your things on the ground, take the shower, then pick jour stuff up while wet and fiddle around with the gate to get in, and only then can nicely make yourself comfortable at the lounger.

The room was with a balcony and a nice view. The breakfast area also had an amazing view of the sea and the mountains. All-in-all the rooms were nice but there's definitely a many areas for improvement.

Stayed in May 2025

We did not stay at Castell’Verde. On arrival we were told that the hotel was not open, we were being upgraded to a superior hotel some distance along a track which was not easy to negotiate with busy traffic coming and going to beach car parks. The new hotel was 4 star not 3 star, but this was not what we wanted, a beach hotel was not what we had booked and we do not understand why we were not told in advance and given a choice of alternative accommodation. Indeed since booking.com is still asking us for reviews we wonder whether they were told of the change of arrangements

Stayed in May 2025

This place is "industrially" managed based on size and therefore loses out on charm: Late check out by a few minutes is punished with €20 per hour Service is not tailored to the guests' need, rather centrally managed and certainly not as stated on the website, overall no good value for money: - Swimming pool was closed for reparation during our entire stay of 4 days (consequently the second pool being completely overcroweded and impossible to use for relaxation) - Sidewalks inside the resort were not cleaned and polluted with rubbish lying around - There is nowhere to hang wet swimming clothes or freshly washed laundry - a basic requirement of a beach hotel. Bear this in mind when travelling longer periods with a baby or small children and needing to wash dirty clothes. When asking the reception, it was advised to use the tumble driers instead. Strange solution for laundry drying as a beach resort with average temperatures of +30°C. - A minor one but still worth mentioning: No option to deposit keys at the reception during absences (it is no card like in most sites nowadays but an old-fashioned door key with a big & heavy key chain). The reason itself exemplifies the lack of trust represented by the hotel staff: There is a risk that unwanted personnel may enter the room..

Great location close to the beach, great view of the lagoon, despite the bumpy & narrow car ride in 10 min distance from the resort there is a very good restaurant with sea view on the lagoon called Moby Dick (for half-board bookings with the hotel)

Stayed in August 2024

The room was clean and comfortable

Stayed in July 2024

Breakfast was more than poor, it was miserable. Few items, and of poor quality. No reposition when items were finished. Very disappointing.

Stayed in October 2023

The reception staff were not very friendly as if we were annoying them. They did not give much information about where we could eat as their restaurant was closed.

The location is wonderful

Stayed in October 2023

The location is amazing, it was very nice to wake up to the beautiful views from our room. This hotel is very calm and peaceful. The breakfast view was also really amazing.

Stayed in September 2023

view and breakfast

Stayed in June 2023

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in July 2024

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in August 2023