Reviews of Logis Hostellerie Du Grand Duc hôtel restaurant 3 stars
2 Route De Boucheville, 11140 Gincla, France
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Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThe restaurant food was excellent as were the regular staff
The bed was hard and very uncomfortable
Sir, we are sorry that you were not satisfied with our bedding, we have brand new quality Bultex mattresses that we use fairly hard for better support. We are however delighted that the rest of the bedding was to your satisfaction.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewThe staff, accommodation and restaurant were excellent.
When I booked thru Booking.com I saw nothing that indicated the hotel was not suitable for disabled guests as the rooms are on the 2/d floor. My wife is disabled, and although with my help we managed the 4 flights of stairs it was difficult. This information is on the hotels own website but I never looked at that. Perhaps it’s something that should feature on Booking .com
good morning sir, i'm sorry for the inconvenience, but we have already indicated on booking.com that all our rooms are on the 2nd floor too , we will do it again
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewBeautiful setting. Beautiful hotel. Superb cuisine. One member of staff deserves particular mention: Jeremie. He was very friendly and helpful. Ever present , particularly during dinner and breakfast.
Nil
thanks for your comment
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewSuper hotel, beautifully furnished and very good restaurant. Friendly and helpful staff.
Nothing!
thanks for your comment .
Reviewed: 15 October 2024 · Stayed in October 2024
Verified reviewIf I could score more than 10 I would. What a place. Its in the middle of the mountains and is peaceful and quiet. A real hidden gem if you love the mountains, somewhere excellent to stay and superb food. I stayed here before whilst bike racing through the Pyrenees and it was even better the second time round. This time I visited with my wife, what a beautiful old chateau with lots of character. The rooms are super clean and of a high standard with beautiful mountain views. We ate a three course meal in the restaurant which was excellent and of a very high standard and very reasonable. Breakfast was great. The staff were super friendly and accommodating. We will be back and highly recommend. And my wife loved it so thank you.
There was nothing to dislike.
thanks for your comment
Reviewed: 27 August 2024 · Stayed in August 2024
Verified reviewLovely traditional French hotel in a very small village. Rustic garden with comfortable seating. We ate in the restaurant both nights and the food was excellent and reasonably priced. WiFi was good. The hotel is dog friendly which is key for us.
The bedroom was quite small and there is no air conditioning, but there didn’t seem to be any mosquitoes so it was fine to open the window.
Hello thank you for your comment we are sorry for this inconvenience , if we had known in advance that you had a big dog we could have found an arrangement ... for a next time contact us directly, we will do our best to give you a bigger room if available.
Hello thank you for your comment we are sorry for this inconvenience , if we had known in advance that you had a big dog we could have found an arrangement ... for a next time contact us directly, we will do our best to give you a bigger … Show more
Reviewed: 14 July 2024 · Stayed in June 2024
Verified reviewReviewed: 9 June 2024 · Stayed in June 2024
Verified reviewAmazing host, Jerome, who was in a good mood and served excellent food, cooked by his wife. Nice that the dog was welcome!
thanks for your comment
Reviewed: 13 April 2024 · Stayed in April 2024
Verified reviewReviewed: 15 October 2023 · Stayed in October 2023
Verified reviewArrived for late check in, the staff were super friendly and accommodating, the kitchen had closed and they kindly made me some sandwiches and a drink. Really clean and warm.
Nothing it was fabulous and the staff were super friendly
thank you for this nice comment we look forward to seeing you again sandrine et jérémie
Reviewed: 7 September 2023 · Stayed in August 2023
Verified reviewFabulous renovated chateau, very clean and tidy. The room we had was very large and comfortable and had a great view. The evening meal was superb, I will go back just for the food it was a fantastic meal. If you are in the aera you need to stay as it is just fantastic. I cannot rate it highly enough. Quite area safe parking.
I only stayed one night!
thank you for everything hoping to see you again soon sandrine et jérémie
Reviewed: 1 September 2023 · Stayed in September 2023
Verified reviewBeautiful. Everything was so thoughtfully designed and created.
Vegetarian option very limited.
thank you for seeing you again sandrine et jérémie
Reviewed: 18 August 2023 · Stayed in August 2023
Verified reviewHotel had a nice old style feel to it and room was comfortable. Good for a one night stay to break up a long journey.
Staff were pleasant enough checking in but didn't really engage further (eg evening meal or breakfast reservations) compared to other places we've stayed in the area.
Hello We're sorry to read this, but as far as I can remember, you arrived in the middle of the lunch service and we didn't see you again all day. You stayed in your room while you were with us .... It's difficult to be committed in this case ... Sincerely sandrine and jérémie
Hello We're sorry to read this, but as far as I can remember, you arrived in the middle of the lunch service and we didn't see you again all day. You stayed in your room while you were with us .... It's difficult to be committe… Show more
Reviewed: 13 July 2023 · Stayed in June 2023
Verified reviewReviewed: 11 July 2023 · Stayed in July 2023
Verified reviewOur room was very good, comfy bed and a lot of room.Good shower and lots of mirrors in the bathroom and bedroom. It’s location was excellent in the middle of beautiful countryside and mountains. The food was excellent do book early as they just about squeezed us in, our fault we were running late.The hotel was surrounded by countryside and few built up areas yet the restaurant full.
All good
thank you for this nice comment sandrine et jérémie
Reviewed: 10 July 2023 · Stayed in July 2023
Verified reviewThe food in the restaurant was superb.
The only thing lacking is a swimming pool
thanks for your comment , for the swimming pool one day maybe.... sandrine et jérémie
Reviewed: 4 June 2023 · Stayed in June 2023
Verified reviewThe owner was very friendly, the rooms are comfortable and the location is quiet.
thanks for your comment sandrine et jeremie
Reviewed: 1 June 2023 · Stayed in May 2023
Verified reviewReviewed: 17 May 2023 · Stayed in May 2023
Verified reviewBeautiful place to stay with an outstanding restaurant. The staff were professional, friendly and helpful - delightful. Our dinner was delicious , with excellent service and not rushed at all. There is also a small bar for aperitifs and a separate area to sit for an after dinner drink - very pleasant. The breakfast was superb - plenty of options. We had a wonderful stay.
Not a big thing at all but the internet connection was intermittent. However, there is a full mobile signal. This did not detract at all from our stay.
Thank you very much for your review Cordialement Sandrine et Jérémie
Reviewed: 4 May 2023 · Stayed in May 2023
Verified reviewReviewed: 17 April 2023 · Stayed in April 2023
Verified reviewPerfect 😍
Thanks for your comments we hope your come back was good , we were very happy to have you in our hotel maybe we will see you again best regards sandrine and jérémie
Reviewed: 5 October 2022 · Stayed in September 2022
Verified reviewApero cocktails among the best we've ever had! Fabulous. Staff were lovely. Nothing was a problem, including our bikes and dog. It's the only place to stay for miles around, so very happy to know the Hostellerie du Grand Duc
Thanks a lot
Reviewed: 8 September 2022 · Stayed in September 2022
Verified review