Reviews of Adagio Serris Val d'Europe 3 stars
18, Cours de l'Elbe, 77700 Serris, France

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLocation walking distance to resort.
Not enough equipment in kitchen.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe room was very clean upon arrival and already cooled to a pleasant temperature. The kitchen amenities were surprising, a full set of cookware including bakeware with a two burner stove top. It was odd that there were baking dishes without an oven, though. The bathroom was quite spacious, with a very deep bath big enough for two adults to comfortably sit. The closet was also separated from the main room, so it did not take up any space in the sleeping area. The hotel itself was very clean and welcoming with friendly staff at the desk. The hotel is also situated in the best location for everything. A short walk to the train station, a bakery only a block away. And a very large shopping centre a block further. The location was very quiet and relaxing.
I only have very minor niggles with the hotel, the first being we were provided with a nespresso machine but no kettle or pods for the machine, meaning you were stuck buying pods if you wanted a hot drink. There was only one spare pillow in the closest, so if more than one person wanted more than one pillow, you were out of luck. The final one was the shuttle bus seemed to run at strange times, there was a very large gap in the middle of the day where the bus didn't run, so if you wanted a lay in to go into the parks a bit later you couldn't. I could also clearly hear other guests talking in the hallways as if my room door was open.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLovely clean and comfortable room Staff was really helpful and nice Brilliant location only 10 mins walk to Disney and 5 mins to shopping centre Very safe place Its my fifth time here and i wouldn't go anywhere else its just Perfect 5 ⭐⭐⭐⭐⭐ 😊❤
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe beds were two singles pushed together not a double
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe location is absolutely perfect for Disney along with the free and regular shuttle too and from the Parks. The staff on reception were really friendly and helpful.
The room was very very tired. Curtains and carpet were very stained. Plugs in sinks and bath didn’t drain properly. Decor wasn’t great. Paint on walls was scuffed everywhere. Plug sockets hanging off.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation and shuttle bus service to Disneyland,small kitchenette was good. Free coffee in the morning
Very Poor Drainage. Rude staff. No room service. Dishwasher wasn't working.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBus stop location to hotel
Dear Robert, Thank you for your kind words about our friendly staff, swimming pool, and convenient location. We are delighted to hear you enjoyed your stay and found our proximity to Euro Disney advantageous. Warm regards, Aparthotel Adagio Serris - Val d'Europe
Dear Robert, Thank you for your kind words about our friendly staff, swimming pool, and convenient location. We are delighted to hear you enjoyed your stay and found our proximity to Euro Disney advantageous. Warm regards, Aparthotel Adag… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewBus to Disney great. Location ideal. Washing up products provided. Nespresso machine awesome in the room. Overall good stay
The pillows and duvet were very skinny and could be better. The tv was not linked to the WiFi The having to put your rubbish in a disposal room is fine only no one tells you where this is
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in July 2025
Verified reviewVery close to Disneyland Paris and shopping centre. Has plenty of food options near by.
Wasn't allowed to use the iron without paying and also had food left in the fridge from previous guests.
Dear Charlie, Thank you for your feedback. We appreciate your comments regarding our location and nearby amenities. We regret any inconvenience caused by our policy on ironing and the issue with leftover food in the fridge. Your input is valuable to us. Best regards, Aparthotel Adagio Serris - Val d'Europe
Dear Charlie, Thank you for your feedback. We appreciate your comments regarding our location and nearby amenities. We regret any inconvenience caused by our policy on ironing and the issue with leftover food in the fridge. Your input is v… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewBeautiful and clean
Nothing everything was lovely
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGreat location, close to everything I needed. Rooms were comfortable and clean and equipped with everything I needed. Lovely staff. Didn't use the restaurant so cannot comment. Private guest pool was added bonus although again I didn't use. Great hotel I Would definitely recommend
Dear CBradley, Thank you for your exceptional feedback regarding your stay with us. We are delighted that you enjoyed our convenient location, comfortable accommodations, and the service provided by our staff. We look forward to welcoming you back in the future. Best regards, Aparthotel Adagio Serris - Val d'Europe
Dear CBradley, Thank you for your exceptional feedback regarding your stay with us. We are delighted that you enjoyed our convenient location, comfortable accommodations, and the service provided by our staff. We look forward to welcoming … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewVery close to Disney and Val d’Europe, very clean, lots of space for 2 people, good value for money.
No sink in toilet so have to either wash hands in kitchen sink or walk through living room and bedroom to get to bathroom sink. Room was over the gates to the car park, which made a very loud noise every time it was opened and as a result woke me up every morning.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewi liked the location.i didn't expect to be so close to disneyland parcs as advertised even to la valee village to the biggest area mall val d'europe and the train station marnee la valee. the first day of our arrival we went to the disneyland parcs via the free shuttle the hotel offers which is direct out of the hotel entrance.the next days we used to go on foot because it was only approximate 10 minutes away.we used to walk across a nice lake next to our hotel passed from the area police station and then disneyland parcs was there.Also a boulangerie called petite parisiens was 5 minutes on foot (in the corner) with fresh stuff from 7 o' clock in the morning until 7.30 in the afternoon.We had our best stay in Adagio Serris.Also everybody in the reception was very helpful,kind,polite. I asked Sandra in the reception from the previous day for a taxi booking at 25/8/25 7.30 in the morning and even the young blonde guy with a hairtie in the reception offered us a coffee until the taxi driver will come to take us to the airport. Congrats and thanks to all of them at the hotel.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation was good
Toilets not cleaned No room cleaning everyday
Dear Farhana, Thank you for your feedback. We appreciate your comments regarding the location. We regret to hear about your concerns with the cleanliness and frequency of room service, as we strive to maintain high standards for our guests. Best regards, Aparthotel Adagio Serris - Val d'Europe
Dear Farhana, Thank you for your feedback. We appreciate your comments regarding the location. We regret to hear about your concerns with the cleanliness and frequency of room service, as we strive to maintain high standards for our guests… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation, and cost
Information wasn’t shared with us re pool use and sorting on rubbish.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe location to Disneyland and val d’Europe was great and so was the use of the shuttle bus, beds were comfy and it had everything we needed for a budget stay.
We were given a room with a connecting door to another room. The walls were so thin we could hear everything and was woken up constantly just by them talking or even moving! Quite a few chips and scratches on walls and furniture, Our espresso machine didn’t work and freezer door was broken. Could do with a another shuttle bus between 12-5:45
Reviewed: 26 August 2025 · Stayed in August 2025
Verified review“Great stay near Disney!” The location was spot on – close enough to Disneyland Paris for easy access, yet far enough away to escape the crowds. It was also just a short walk to the Val d’Europe shopping centre, which was really convenient. The room was clean and comfortable, and the pool was perfect for winding down after a busy day at the parks. Overall, a fantastic stay!
• None for us – everything met expectations
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe location of the property is absolutely incredible! It is no more than a 15-20 minute walk to Disneyland! The beds were so comfortable and the room was very spacious too, so worth it for the price! The facilities are perfect as well! Although we didn’t use it there was a huge pool you could use a gym and a laundry room! The reception staff were amazing too very kind and welcoming! We had an amazing stay at the adagio and will definitely be choosing to stay here again for future Disney trips 100000000% !!!
Nothing everything was absolutely perfect!
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation was great , buses to Disney and fabulous shopping centre 2 min walk away. Very safe area
More sunbeds around pool and I would have liked somewhere to go and have a drink after a busy day at Disney
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewUnderground Parking Available (at a charge) Outdoor Pool Location for Disneyland Paris Walking distance to shopping centre Free Shuttle to Disneyland 15min walk to train station for RER to Paris city